CR
Carushka R
Active since Jul 2020
4
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0
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Reviews
4 reviews3 months ago
Dissatisfaction at the pathetic service
I would like to express my dissatisfaction at the pathetic service received regarding my recent claims. I have been following up with no update from the team. They have been just ignoring my requests for details of a rejection that makes no sense to me.1 reply
20 months ago
Refund still not processed after 3 weeks
I am still awaiting my refund for three weeks now. This is very frustrating !1 reply
21 months ago
Refund not processed
My Sales Rep has submitted by refund however I still await feedback. Its been more than a week with no positive feedback from the HEAD OFFICE. I expect my money back immediately.2 replies
74 months ago
Prestige banking service is pathetic
Good Day I am appalled at the service received from your teams of bankers at Westville branch. When ever I request assistance I am either ignored or asked to read my messages for clarity. During this COVID 19 time I requested assurance from my banker Nontokozo Mthalane but she was been plain down rude and disrespectful! I have escalated the service delivery many times to Nalini Bhana however I am not receiving any positive feedback. I would like a change of my branch and banker !1 reply
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1 Star
4 (100%)