Legal And Tax Services Reviews | 1.4 stars

Q: How is Legal And Tax Services rated on Hellopeter?

Hellopeter has tracked Legal And Tax Services across 158 reviews. Legal And Tax Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Legal And Tax Services? Write a review to help others decide.

Legal And Tax Services Reviews | 1.4 stars | Hellopeter

Review Distribution

1.4|10 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About Legal And Tax Services

What do customers say about Legal And Tax Services?

Based on recent customer reviews, Legal And Tax Services receives largely critical feedback from long standing members who feel let down when they actually need assistance. A recurring theme is unresolved claims, slow or absent consultant communication, and frustration with SARS related tax filings dragging on for months. Customers consistently mention feeling that premiums are collected reliably while service delivery falls short, particularly on legal representation and hospital claims. A smaller positive thread highlights efficient tax filing and helpful identification of deductions when matters are handled promptly.

How is Legal And Tax Services rated on Hellopeter?

Hellopeter has tracked Legal And Tax Services across 158 reviews. Legal And Tax Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Legal And Tax Services? Write a review to help others decide.

Recent reviews (10)

Used this business recently? Share your experience to help others decide.

Share Your Experience

Popular mentions

quick filing found deductions delayed claims poor communication unresolved cases rude consultants

Carushka R

1 reviews | Active since Jul 2020

22 May 2026, 12:34

Dissatisfaction at the pathetic service

I would like to express my dissatisfaction at the pathetic service received regarding my recent claims. I have been following up with no update from the team. They have been just ignoring my requests for details of a rejection that makes no sense to me.

Helpful (0)

|Replies (1)

Carushka R

1 reviews | Active since Jul 2020

22 May 2026, 12:34

Dissatisfaction at the pathetic service

Replies (1)

Matthew K

1 reviews | Active since Apr 2026

27 Apr 2026, 16:11

Fast Filing, Bigger Savings

Filed my taxes quickly and found deductions I didn’t even know existed.

Helpful (0)

|Replies (0)

Matthew K

1 reviews | Active since Apr 2026

27 Apr 2026, 16:11

Fast Filing, Bigger Savings

Filed my taxes quickly and found deductions I didn’t even know existed.

Replies (0)

Chekita C

1 reviews | Active since Oct 2022

9 Apr 2026, 17:40

Legal and Tax - more like ******* and Tax

I highly do not recommend this company. My husband has been a paying client for the past 7 years, faithfully maintaining his contributions. Unfortunately, when he finally needed their assistance, the support provided was limited and stopped at a certain point, leaving us responsible for covering the remaining costs ourselves. We specifically pay for legal and tax cover with the expectation that we will be defended and supported, with costs covered through to the end. Unfortunately, this was not the case. Our attorney confirmed that we are now liable for the outstanding balance for the services rendered, which came as a complete surprise given the length of time we have been contributing. It is extremely disappointing to commit to a service for so many years, only to find that when you need it most, the support falls short. It feels similar to paying for medical aid, only for treatment to be halted halfway (open and naked on the operating table) because the coverage has run out.

Helpful (0)

|Replies (1)

Chekita C

1 reviews | Active since Oct 2022

9 Apr 2026, 17:40

Legal and Tax - more like ******* and Tax

Replies (1)

Nkanyiso

1 reviews | Active since Nov 2025

19 Nov 2025, 09:08

Complaint: Delayed Claim Payment – No Feedback or Resolution I am submitting this complaint regarding Legal & Taxi

Complaint: Delayed Claim Payment – No Feedback or Resolution I am submitting this complaint regarding Legal & Taxi. Policyholder: Nkanyiso Duma ID Number: 8904185871083 Cell: *** Claim Date: 30 October 2025 On the 30th of October 2025, I submitted a claim to Legal & Taxi and provided all the required documents. Since then, there has been no payment and no meaningful update from the company. Today, I phoned your offices again, but I was not given a solid or clear reason for the delay or why the claim has still not been paid. This level of service is unacceptable, and the delay has caused significant inconvenience. I request that Legal & Taxi: 1. Investigate and finalize the claim urgently, 2. Provide a clear explanation for the delay, 3. Process the payment immediately. Your urgent response will be appreciated.

Helpful (0)

|Replies (1)

Nkanyiso

1 reviews | Active since Nov 2025

19 Nov 2025, 09:08

Complaint: Delayed Claim Payment – No Feedback or Resolution I am submitting this complaint regarding Legal & Taxi

Replies (1)

Nokuthula

1 reviews | Active since Oct 2025

29 Oct 2025, 09:04

Their service is ver...

Their service is very poor ,,,as they asked too much from the doctor,,when you submit hospital claim.

Helpful (0)

|Replies (2)

Nokuthula

1 reviews | Active since Oct 2025

29 Oct 2025, 09:04

Their service is ver...

Their service is very poor ,,,as they asked too much from the doctor,,when you submit hospital claim.

Replies (2)

Randy-Jon Horne

1 reviews | Active since Apr 2019

17 Oct 2025, 17:35

Bad Service from Legal and Tax

I have been a loyal customer of the company for 3 years or maybe more but recently they made me unhappy they have a service called AL Lawyer that I been using regular when I have legal questions and for the past 3 year's or more the service have been available on my plan for my use recently the service have become unavailable now I have to resubscribe to the service for a extra R49 per month a service actually the only service I used regularly on legal and Tax I am not a happy Customer

Helpful (0)

|Replies (2)

Randy-Jon Horne

1 reviews | Active since Apr 2019

17 Oct 2025, 17:35

Bad Service from Legal and Tax

Replies (2)

Emerald W

1 reviews | Active since Nov 2020

1 Sept 2025, 15:51

*********** service-Legal and Tax

It is with great disappointment and frustration that have lead me to this part in the hope that my tax returns with SARS will be resolved. It’s taken legal and tax 12 months to try and resolve my returns with SARS despite me supplying then with the relevant information. My journey started with legal and tax early September 2024 with a consultan named Ayanda who since left the organisation and my case was then handed over to Warrick McCabe in the same month (September 2024)replacing Ayanda.It has been nothing short of a nightmare firstly the right hand does not know what the left is doing resulting me in having to send documents over and over again,since I am currently on disability this has taken a toll on my health.After receiving confirmation that my back dated returns have been sorted out I received notification from SARS that there is a refund pending penalties since two years are still outstanding.He than tried getting rid of me after a year have passed by telling me I have to pay for backdated taxes which I informed him that I have paid before the process was started.He than apologised and back on the case but to date despite complaints to Legal and Tax my issues remains unresolved.I took it a step further since I am a disability claimant my employer details with SARS and forward me the relevant certificates to proof that they have been filling so no penalty should apply Warrick had to just go and have a look on the SARS website and if the certificates was not uploaded he had to upload. Warrick than tried again to get rid of my by asking of he should make an appointment for me with SARS.The clearly illustrates the incompetence of legal and tax in dealing with a service they provide and should be equipped to do. Firstly I pay my premium every month on time in addition to that I had to pay for the back dated which I did on the same day they request the money.Legal and tax you are failing in providing a service in your core area.I have never experienced such incompetence I am hoping that my issue will be resolved in the next 48hrs failure to do so will leave me no option to escalate to the Ombudsman as complaints to your company is not effective. Legal and tax please do better we are paying for a service

Helpful (0)

|Replies (1)

Emerald W

1 reviews | Active since Nov 2020

1 Sept 2025, 15:51

*********** service-Legal and Tax

Replies (1)

Monty J

1 reviews | Active since Aug 2014

24 Aug 2025, 08:06

Bad customer service (Multi choice)

Recently I requested for a tax review and end up being discouraged. I was assisted with tax returns and were told to wait for sars to payout. I sent my documents to the consultant of legal n tax sometime in July and were told that they would be doing it in August. Then I called the consultant,left messages,sent endless emails and he doesn't respond. I called the customer service and complained about,then he called requesting information so he could send it through to Sars? I decided to pay Sars a visit the following day and they reckon that there were no info on the system saying that any details needs updating??? I'm really running back and forth here and these guys are not helping people the way the should,they are quite unprofessional and I threatened to cancel my membership. Here August month is over and still haven't received any money from Sars......I don't bother with that payout anymore as this sort of professionalism defeats the purpose of customer service.

Helpful (0)

|Replies (2)

Monty J

1 reviews | Active since Aug 2014

24 Aug 2025, 08:06

Bad customer service (Multi choice)

Replies (2)