GT
Gontse T
Active since Apr 2020
39
Reviews
0
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Reviews
39 reviews3 weeks ago
Bunch of ****s
I sent my withdrawal documents to my employer on the 7th and on the same day I received an sms from Sygnia that they are busy with processing my claim. I called a week later I was advised that the the claim will be paid within 15 working days. Today I received a paid in full membership certificate. I then called and I was advised that they have sent my file for disinvestment then that's when they will apply for tax directive. Guys this is a beginning stage of processing my claim. what do you mean for 11 working days you have not been doing anything?? The time frame you gave me was a lie. The lady I just spoke kept quiet when I asked why are they only starting to process my claim noe. I need my money. PLEASE stop lying to people
1 reply
3 months ago
Prescribed accounts
Hi, I have 2 prescribed accounts that are reflecting on my report. Credit card prescribed in 2022 Nov and the term loan 2026 Feb . In December I raise the issue and I was assigned to a Mr. Gorden who failed to assist instead he became defensive since he was clueless about prescription act. I do not want to ta ever talk to him Dear Standard bank, this time around I will escalate the issue to NFO should you fail to assist. I am sick and tired of your bullying tactics.
3 replies
6 months ago
Prescribed account
I am at my wit's end with SBSA regarding a prescribed account. My credit card with them prescribed in Nov 2025 and I need a letter and update of this record however they are being impossible. I was told that they will call me 3 times and if I don't answer the phone then they will close my ticket without any resolution and that's exactly what they did. Not everyone has tike to be on a call during working hours. They have my email address and they can communicate with me on it yet they insist on a call that I don't have time to pick up. So what is the next step Standard bank?
5 replies
6 months ago
Prescription
Dear Standard bank. The credit card has account has prescribed. You still have the record showing a monthly installment of R28, 000. 00 Credit Bureau update please regarding that prescribed account. Thank you .
1 reply
11 months ago
Default on a sold debt
Dear Standard Bank. The was a credit card that I had with you and you have since sold the debt to a 3rd party . Kindly advise why is the a default on my name if the account is now owned by *** company? Thank you
3 replies
12 months ago
Bad attitude and disappearinf data
This rating is a lot. I suddenly noticed that my data has been disappearing today. I loaded 4 gigabytes and within 30 minutes it had disappeared. I tried to contact their customers services I couldn't reach an agent. I then sent an DM on X. Yoh, the response I got from Vodacom is disappointing. The person I was chatting sounded annoyed and she/he was so passive. My concerns were never addressed. I wish I can post the screenshots of our conversation here. It is shocking that a big corporate like Vodacom will have such passive aggressive people as their ambassadors. Can I have an explanation how come my data is disappearing and also why I am suddenly being billed out of data bundles.
2 replies
14 months ago
Bad Attitude
What a bad experience I have just had with Truworths. I have an order that was delivered to Hammanskraal Branch due to work commitments I am unable to collect it. I called their customer service yesterday and I was told that I can send someone to collect my order all I need to do is write a letter and also give the person my ID. Which I did and to my surprise the store refused to give my parcel to my niece. I was told about FICA. I spoke to the lady who was very passive. I called your customer services again and they told me that I followed the correct process and they don't know why the store is refusing and they can't overwrite what the store's decision. I demanded to be contacted by someone senior and I was told I must call the store myself. In this particular store I advise the lady to cancel the order and she said she will credit me after 14 days. I used to think that this is one of the Truworths stores but I am disgusted by their attitude. Can someone senior call me and tell me about which section of FICA was this lady refering to. Truworths Hammanskraal I demand answers!!!!
0 replies
18 months ago
Lack of Assistance
In the month of October I took out 2 policies. And the is a debit order of R370 that I am paying. On the 02nd Dec I called old Mutual to decrease the cover amount therefore it will decrease the premiums since I have similar policies with another company. I was advised that I need to write an email to GSEnquiries and do the request which I did on the same day (02 Dec) and guess what?? Today I called to do a follow up since no one has rep**** to my email. The lady who assisted me was very polite and she advise that I cannot decrease anything. What I found strange is that how can 2 employees working for the same company give 2 different responses. I have since requested that both policies be cancelled. Pls make sure you cancel those policies cause I have lost trust with Old Mutual. If I am encountering such challenges at the beginning I don't want to find myself in bad situations in future.
5 replies
20 months ago
The best Service.
Walked into Truworths Kollonade on Saturday and the ladies at Elements were so welcoming and very professional. Okay, I approached one lady and proceeded to speak in my home language and I only realised after a while that she didn't understand it. She was never offended and she was very professional (I didn't take her name). This lady has recommended Nuxe products to me. I tried the sample and I am in love with it. As someone with sensitive skin I didn't get any reaction to it. Thank you million times My main reason for going there is that I needed the Estee Lauder double wear foundation. I was then assisted by Lorraine who took her time to help me find my perfect shade. She is such a beautiful soul, very patient and welcoming. I walked out of the store smiling and I am extremely happy with my purchase. These ladies are super stars. Very warm and welcoming and their service is consistent. Truworths you have the best employees at Elements. I will definitely be back to buy the Nuxe products. Thank you ladies.
1 reply
22 months ago
*******
Dear Nedbank. So on the 12th June I went to your money app and used my 3000 greenbacks equivalent to R100. Nothing was ever received on my side. Then suddenly I am being told that they 3000 greenbacks were deposited into my old current account that was opened in 2015. Currently I have have a current account and credit card with you and I have never had a problem with opening. Strange enough that day when I was making the transaction I chose the account number that starts with 125. Then suddenly the R100 was deposited into the old account and I am being told it is still open. Why were my accounts that opened in 2021 and 2023 were approved not declined based on an old account!!! Clearly you wanted that amount to go to the old account to activate it. This business practice is very questionable and *********
0 replies
Review Distribution
5 Star
4 (10.256410256410257%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
35 (89.74358974358974%)