FH
Friedrich H
Active since Mar 2020
17
Reviews
0
Industries
Reviews
17 reviews3 weeks ago
Concerns Regarding Delivery Lead Times
last week I purchased a pair of shoes online and the delivery has been extremely slow. On the same day, I ordered other items from Temu, which have already arrived, including import items. The order confirmation for this purchase indicates a delivery timeframe of 5 to 7 working days, however other platforms such as Takealot and Temu have significantly faster turnaround times. Given that I am likely to be away when the delivery eventually arrives, this delay may create logistical issues for me. It would be advisable to improve delivery timeframes.
1 reply
1 month ago
Don't Use Stay Away from The Courier Guy
No lockers available No customer support or feedback Poor Service at Kiosk Web portal does not work forced to use app Waste of my time
0 replies
4 months ago
Unrequested Third-Party Contact After Quote Request
I contacted Outsurance to request a quote for an item to be insured. I asked to be called back within five minutes and stated that my details were not to be shared and that I did not consent to follow-up contact. After the request, I received calls. These calls were not from Outsurance but from Kind Price, a company I do not wish to engage with. This indicates that my contact details were passed on, either directly or indirectly. This raises concerns about how customer information is handled.
3 replies
13 months ago
SHOWMAX BANKING ISSUE
Is it even possible to get a subscription anymore? My wife has been trying for weeks to update her subscription and add new banking details—with no success. Every time the process reaches the approval stage in the banking app, the system crashes. We've been told there's an ongoing issue with their banking platform, but honestly, how long does it take to fix something this critical? The website is about as helpful as using a cactus for toilet paper—utterly useless. I'm embarrassed I even tried to register an account myself. If this is the level of service we're seeing from Multichoice and its affiliates, then frankly, they deserve every bit of criticism coming their way. As for me, I'm done. I will never attempt another subscription again.
3 replies
23 months ago
Irregular Billing practices - Telkom is a ****
If I can give you the best advise ever, it is NOT to even remotely consider using a Telkom SA product. Irregular Billing practices- I've cancelled my subscription and the internet was cut off the day after my cancellation and I am still being billed. I was billed for two existing products when I only had an active subscription for one. The App doesn't work Nobody answers on customer care number A complete waste of my time and money. Atrocious company.
0 replies
23 months ago
ND Filters DJI Mini 3 - Don't make the mistake of not BRINGING YOUR DRONE to check if the filters fit.
I first inquired by phone if ADK had ND filters for a DJI Mini 3, and they confirmed that they did. So, I drove to the store to collect the product, only to be informed that I actually needed to bring my drone with me, as the filters in stock didn't fit ALL iteration's of the DJI Mini 3. It would have been nice to know this before I left my house. They then suggested I take the ND filters home to check, and if they didn't fit, they would either issue a refund and arrange for the filters to be collected, or order the correct ND filters, which would take 2 to 3 weeks. I chose the latter option. It has now been a month, and I am still uncertain about when my order will arrive. Although they have confirmed that the product has been shipped, I have not been provided with the tracking details. At the time of writing this review, my follow-up communications have also been ignored. While I can't say that the service was bad, I feel there has been a lack of follow-up and that this situation could have been prevented with accurate information from the beginning. I would appreciate knowing exactly when my order will be delivered so that I can plan my projects in advance.
0 replies
28 months ago
Great Service - Ipop Suzuki Bassonia
My wife and I purchased a Jimny 5 Door from Suzuki Bassonia. The process was not without its challenges, particularly regarding the upgrades we selected. However, Singeant Selly and Basil Gangaram truly exceeded my expectations. Despite the initial hurdles, they both went the extra mile to ensure my satisfaction. Their dedication and commitment to customer service were remarkable, and I couldn't be happier with the outcome. Good Job Guys.
0 replies
29 months ago
Poor support service.
I got myself an Apple Watch for and it takes two visits to both the Vodacom shop at Mall of Africa and Vodaworld and the watch mobile service (at the time of writing) is still not activated or working. The assistant at Mall of Africa (Lennon) was polite and managed to get my one number activated but told me it would take an hour to work on my watch. The next day it still wasn’t working so I went to Vodaworld where I experienced the complete and contrasting opposite. The person attending was impatient, condescending and just ripped the phone from my hands and started doing things without my consent. At least have the courtesy to ask if anything confidential is open on the phone. I was busy reading a sensitive security report which was still open when she literally ripped the phone out of my hands. She even rolled her eyes when I told her that I didn’t understand what the difference between the e sim and one number for Apple was. She then told me that the system does not reflect that a one number had been activated yet I have the sms confirmation that it had. After she worked it , I got another sms that the one number service is no longer available. She did also open a service ticket and said I have to wait for someone else to open the one number portal. I received the sms with the service ticket number but when you want to follow up on the link provided, the Vodacom portal remains closed. (A repeating Web server error) This is frustrating. I sometimes wonder what I’m still doing with this provider. One is either harassed my sales staff or marginalised by support staff.
2 replies
32 months ago
Invasive Harassment - If they cannot reach me, they have resorted to calling and harassing my wife.
Once again, despite my repeated assurances that I am on Vodacom's no caller list (following previous complaints on platforms like Hellopeter, numerous emails, and futile interactions with their Customer Care WhatsApp portal, which seems to serve only as another marketing tool), I find myself subjected to persistent harassment from cold callers. What's even more distressing is their new tactic: if they cannot reach me, they have resorted to calling and harassing my wife. Their intrusion has escalated to the point where they inquire about my whereabouts and speculate about when I might return to answer their calls. This situation has evolved from mere annoyance to outright harassment, taking on a deeply personal and invasive tone. It appears to be a spiteful response from Vodacom simply because I dared to voice my complaints about their cold calling practices. Please take note: I am currently in the process of pursuing administrative action, and I strongly encourage all readers who have experienced similar issues to do the same.
2 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
1 (5.882352941176471%)
1 Star
12 (70.58823529411765%)