Deena N

Active since Mar 2020

Reviews

Industries

Reviews

13 reviews

4 months ago

OM BANK *****ULENT ACTIVITIES

Why is OM bank quick to sign up new clients but have a poor ***** investigators unit that take so long to revert with refunds. I was told to expect it 1st week in May although these *****ulent activities was reported few months ago.

0 replies

MVIA INSURE

4 months ago

105 and 120 thousand extended service plan

Its been almost 3 weeks and going waiting for a quotation regarding the extension of mazda 2 service plan for 105k km and 120 k km. There is 0 customer service levels and they do not return calls. Stay away from them.

2 replies

MVIA INSURE

4 months ago

Phoned in last for a

Phoned in last for a.quotation and till date have not received it.

1 reply

M-Sure Financial Services

13 months ago

Service Level

Excellent service by Thando at M-Sure scratch and dents to process the claim for the battery replacement. This is all we need. More people like him.

1 reply

Woodford Car Hire

18 months ago

Woodford Car Hire - Service Excellence

Receptionist was very pleasant and accommodating. The guys at pickup were very helpful and pleasant even assisting with luggage and identifying any damages prior to taking the vehicle.

1 reply

Samsung South Africa

31 months ago

Flawed voucher redemption process

HP Logo WRITE A REVIEW Review of Telkom DN Deena N 7 reviews | Active since Mar 2020 22 Jan 2024 at 15:35 Samsung's flawed voucher redemption process Samsung has a summer promotion icw Telkom for the S23 Fe and were giving vouchers for Flysafair, Uber , PicknPay etc. I bought 3 devices and tried booking with Flysafair only to be told I required voucher pins and was directed to Samsung as the Telkom agent also said I must check with Samsung. After to and from emails, I was notified that I was supposed to book the tickets using a third party called TLCtravels. My dispute lies in the fact that it was not mentioned during the redemption process to book tickets. I have already booked those tickets directly with Flysafair and requested the vouchers to be switched to any of the other products in Uber, PicknPay etc. Although it is an error on their side ,they refused to give me the benefit of doubt for switching the vouchers as they pointed out the Ts and Cs. They refused to acknowledge their mistake and advised that it will be forfeited if not used within 9 months. This is an unfair decision to leave me out of pocket and not give the customer the benefit. What are your thoughts? Reply (0) Add your reply Bold Italic Bullets Numbers Public reply Private reply REPLY NOW Please note that your reply will be displayed publicly and must comply with Hellopeter’s local content guidelines. Terms of service REVIEWERS BUSINESSES SUPPORT © Copyright 2023 hellopeter.com and its affiliates. All rights reserved. Terms & Conditions | Privacy Policy

2 replies

Telkom

31 months ago

Samsung's flawed voucher redemption process

Samsung has a summer promotion icw Telkom for the S23 Fe and were giving vouchers for Flysafair, Uber , PicknPay etc. I bought 3 devices and tried booking with Flysafair only to be told I required voucher pins and was directed to Samsung as the Telkom agent also said I must check with Samsung. After to and from emails, I was notified that I was supposed to book the tickets using a third party called TLCtravels. My dispute lies in the fact that it was not mentioned during the redemption process to book tickets. I have already booked those tickets directly with Flysafair and requested the vouchers to be switched to any of the other products in Uber, PicknPay etc. Although it is an error on their side ,they refused to give me the benefit of doubt for switching the vouchers as they pointed out the Ts and Cs. They refused to acknowledge their mistake and advised that it will be forfeited if not used within 9 months. This is an unfair decision to leave me out of pocket and not give the customer the benefit. What are your thoughts?

0 replies

Bonitas Medical Fund

39 months ago

Poor service levels

It's been some time since I have heard from the relevant department for the the approval of a Medtronic Insulin Pump although I have submitted the required documentation from the doctor since beginning of April. Although I've been following up with them, I am being sent from pillar to post as the agents lacks basic training to do their jobs in the relevant medical sections.I have now sent an email to the CEO and will await his reponse.

2 replies

Balwin Properties

40 months ago

Balwin Properties - WMC smart city

It's been several months now to get Balwin management to align the rules and regulations of Polofields, Kikuyu and Munyaka as there are conflictings of what owners can do and not do, especially as we fall under WMC with Waterfall area being the first smart city. Also I was prompted to purchase in Kikuyu due to the advert advising and confirmed by Mathew Moller that we woill have free access to the Munyaka lagoon and lifestyle centre by means of a bridge. After conflicting reports at the agms, there is still no response to this and was advised by the chairperson to take it up with the advertising ombudsman. We, in Kikuyu are not allowed to install stacking doors as opposed to Polofields, and after highlighting the security, maintenance of the patio (rain), aircons (although approved by( CSOS) and increased value of the property, Balwin management is demonstrating their authoritarian management style with 'different strokes for different complex' .All the owners wanted was to have the same opportunity to that of the other complexes in the Waterfall area managed by WMC. I was thinking off selling up and moving but I had invested a lot of money over and above what I had to pay for the unit, and now am stuck without proper security, free Munyaka access, ************** for the installation of stacking doors etc but I am taking up the ******** and ************** of Balwin's management to CSOS and the advertising bureau......Will follow up when I receive feedback from either Balwin management or from my complaints.

0 replies

Bonitas Medical Fund

54 months ago

Review of waiting periods

It's been some time now and no one from Bonitas called me back.

1 reply

Review Distribution

5 Star

2 (15.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

11 (84.6%)

Deena N

Reviews

OM BANK *****ULENT ACTIVITIES

105 and 120 thousand extended service plan

Phoned in last for a

Service Level

Woodford Car Hire - Service Excellence

Flawed voucher redemption process

Samsung's flawed voucher redemption process

Poor service levels

Balwin Properties - WMC smart city

Review of waiting periods

Review Distribution

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