SM
Sharon M
Active since Mar 2020
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Telkom still listing a prescribed debt from 2022 on my credit profile
I am extremely frustrated with Telkom. There is a Telkom account on my credit profile that was last updated in 2022. It is now years later, and this debt should be prescribed in terms of South African law. Despite this, Telkom is still listing it and damaging my credit profile. I have not made any payment, nor acknowledged this debt in years, yet it continues to affect my credit score unfairly. I would like to know: Why is Telkom still listing a debt that should be prescribed? When will this be investigated and removed/updated from all credit bureaus? Why must customers struggle to fix issues that seriously affect their financial lives?
0 replies
4 months ago
Poor service: Paid my Ackermans account in October 2025 but it’s still not updated
I am extremely disappointed with the service from Ackermans/DMC/Tenacity. I paid my Ackermans account in full in October 2025 through DMC and I have a paid-up letter to prove this. Months later, my account is still showing as active/outstanding on my credit profile, which is hurting my credit score for no reason. I have already emailed and tried to resolve this, but nothing has been updated and no proper feedback has been given. This is unacceptable. Once a customer has paid in full, their credit profile should be updated promptly. I am asking: Why is my account still not updated months later? When will this be corrected on all credit bureaus? Why must customers fight this hard to get a simple update after paying? I can provide proof of payment, the paid-up letter, and screenshots of the incorrect listing. Please treat this matter as urgent and confirm when my account will be updated to Paid/Settled/Closed.
0 replies
4 months ago
Poor service
I paid for my account in full on the 16th of December, on their site it still shows that I owe 677, and then I'm being told that I must wait 6 weeks, today is week six no paid up letter no nothing. The communication is soo poor, I rather be blacklisted than making arrangements with Daly
1 reply
7 months ago
******* and unprofessional
They are bunch of thefs I've been asking please send me statement, proof of my debt and evrything. They don't provide proof. you sent me link to pay via Bash app, the app said I owed this much which I was happy to settle and you call on the site to say I owe this much which does not correspond with the statement.. Now I asked for proof you can't provide
1 reply
28 months ago
My account is blocked for no reason
I recently transferred 10000 to my business account and deposited 3000 on the kiosk so I can pay my supplier and my intern before I knew it my account was blocked. I'm out of stock and I can't operate. Please assist . I sent all the relevant documents. What's soo hard about transacting that I need to be blocked. I was just making an honest living
2 replies
53 months ago
Combi card has prohibitive holds
While trying to unlink old accounts, error message: "Combi card has prohibitive holds, I have lost my card and now replaced it, I'm trying to link mu cheque account to my profile but it seems like I will not win
1 reply
57 months ago
Excellent service
I Must say i was scared buying with them after soo much bad reviews but, they were very helpful and even delivered my phone sooner than I expected although it's different color from what I've ordered. I will definitely recommend them at the moment
1 reply
74 months ago
Money missing
I went to absa on Monday to downgrade my account from cheque account to savings account, i had R3700 left and to my suprise i woke up to R2500 ok fine, i transferred R2000 and left R300 after a purchase only to wake up from that R300 gone again. Today i sent R1250 on my account and available balance is R932.00 R380.00 gone again. I don't understand where my money is going. I called Absa fraud line and they were not helpful, no debit order that went off on my statement. I only have R119 debit order for the 15th. I feel like ever since i downgraded. My acc is messed up. I just lost my job and i can't afford all this money absa is taking out of my acc without even notifying me.
1 reply
75 months ago
Account switch
Thanks Absa team for finally assisting me in switching my cheque to transact account without having to change my account number
1 reply
76 months ago
Cheque account false information
ABSA consulted gave me inaccurate information and false advertising I went to Ferndale Randburg to open a saving account and he told me that cheque is the cheapest I will only pay R65 for all my monthly charges, now there is R66 Admin Fee, R23 Absa rewards fee and the R77 plus that R100 for unauthorized DR balance R66. I was never aware of all this. Been using absa saving acc all my life and now I'm failing to keep up I can't afford the cheque acc it takes off my son Grant money. Today my current balance was R460 n not -R460 but my sister sent me R100 for transport to school i can't withdraw it you guys took it. Can you all switch me back to saving acc or close it I will move to another affordable bank for poor people like me
1 reply
Review Distribution
5 Star
1 (10%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)