AB
Alta B
Active since Jan 2020
10
Reviews
0
Industries
Reviews
10 reviews7 months ago
Spamming my number with calls
I am receiving far too many calls from +27 031 055 0271 - True Caller has it as Centracom PTY LTD. for the past 5 days this company has called between 2 and 5 times a day. As soon as you answer there is silence on the caller's side. They kill the call as soon as you answer. I request that they stop calling me.
1 reply
10 months ago
Customer Care
Called 0860 726 526 followed all prompts held on for 20 minutes before the call was answered, but the wait was worth it. the Consultant JJ was awesome.
1 reply
41 months ago
FNB - bad communication
We reported a fraud case at FNB Fraud Division early Dec 2022, with a police case number. All requested docs and papers has been forwarded to FNB. Its almost 2 months now and FNB is completely silent on the matter. My periodical attempts at communication with the case worker is being ignored. - 10 Dec - FNB acknowledge receipt of case and requests more docs. - 13 Dec - FNB acknowledges all docs has been received - 15 Dec - Police case no forwarded to FNB - 23 Jan - I asked for feedback There as been no communication from FNB Fraud Division since 15 Dec
1 reply
43 months ago
Marquis Finance Admin
I used the online app to change my banking details for the debit order. I have changed it a total of 3 times and as of, yet the debit order is still going off the wrong account. I received a call from a consultant, and they assured me that they will correct this but alas it hasn't been done and is still being debited off the wrong account. It's been 3 months trying to have this sorted out with no luck. Very unprofessional.
1 reply
43 months ago
FNB Customer Service
FNB Business online Service is extremely unprofessional. The background noise sounded like I called a playground where kids were having a party with alcohol. Very far removed from a professional financial institution. I couldn't hear the person on the other end of the line, all you hear is people screaming and laughing as if they at a house party.
1 reply
45 months ago
from good to bad
From excellent service to no service at all. 10 days ago I submitted all docs in order to b verified and confirmed. As of yet Yoco has not done the necessary in order for our account to be identified with correct details, hence we are not receiving our pay outs. Don't bother communicating via WhatsApp nor the the chat on your profile as it goes as far as " we will connect you to a consultant" and then there is never a consultant at the other end. You can wait the whole day to be connected to a consultant.
1 reply
45 months ago
Yoco Customer Success Consultant - excellent service
I would like to let everyone know about the top-class assistance I received from a Yoco Customer Success Consultant, Nompilo Zondi, whom I had the pleasure of speaking to. Thank you for a fast easy solution.
1 reply
60 months ago
Oneplan pet insurance
Cebile Ngubeni from Oneplan Insurances was very helpful in explaining the procedures to me. I have to make special mention of her friendly cheerful nature while she answered all my questions. A complete pleasure !
1 reply
76 months ago
great service
Thank you Dotsure for your prompt assistance with my very first claim from my Pet insurance.
1 reply
78 months ago
Dotsure.co.za Pets Sales Consultant
Carla Jooste - Pet Sales Consultant. was most helpful friendly and explained everything in easy detail, professional. Thank you Carla. It was a total pleasure having you as the Sales Consultant.
1 reply
Review Distribution
5 Star
4 (40%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
2 (20%)