AV
Andre van de Venter
Active since Nov 2019
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Gross misconduct and behaviour
Giving 1 star is already way too generous. Vodacom is a company that really enjoys having people get financially sucked dry. They don't inverstigate their own mistakes and do not hold their staff responsible for mistakes that takes money from families. To this day they still try their hand at getting my money for a CANCELLED CONTRACT of 2 years already. Truly disgraceful and unacceptable behaviour for a sizable company like this...
2 replies
17 months ago
Vodacom...Voda*******ed. Greedy service providers doing ******* deductions
Vodacom does not really cancel any contracts without milking you for more money. Back in 2020 June/July I took out a data contract with Vodacom. It was valid for 36/48 months which means the contract converts to a month-month basis. After all these years of service I had to relocate and the area we were moving to had fibre which of course suits us much better. My contract already converted in 2024 around June/July and on 19th of August I requested my contract be cancelled. It wasn't long after that I had received a call from a Vodacom agent that tried getting me to upgrade rather than cancel. I kept insisting on cancellation and he said if that is the case they will still deduct money from my account for September because they have a 30 day cancellation policy and the next payment falls within those 30 days. I fully accepted this as I knew about it already. Surprise-surprise October came and they tried to take money out of my account. November rolls along and again this time they tried to take double the amount for both Oct and Nov. It was shortly after their failed attempt to deduct money that they handed me over to lawyers who keeps hammering on the fact that money is due to them. This is extremely disgusting because this just proves that they won't cancel anything without getying more out of their "loyal clients" what a way to show appreciation for years of doing business with them... if hello peter can please assist in taking this matter further with the consumer rights as this is gross misconduct and I believe I'm not the only one
3 replies
33 months ago
**** these people to hell and back
**** all you people. you phoned me and I said i am not interested. you better give me my money back right NOW!!! I will report you to every ***** Hotline and then also get my lawers involved. Who the **** gave you the authority to take money out of my account? Go to hell!
0 replies
80 months ago
FNB transaction safety just got more safe
Quick service and extremely safe when making online payments. phoned me 1 minute after ordering online and paid with the card just to confirm I made that payment, in case I answered no that was not me then the transaction would have been reversed ASAP. definitely useful if you made a mistake and want to rectify it before continuing with transactions
1 reply
80 months ago
Definitely a worthy ISP to have when others dont want to go the extra mile
The staff was very friendly when getting me a quote on the network speed i wanted and the installation prices. they even adjusted it to what I already currently owned and allowed for payment to be done in installments which helped a lot to get the financials sorted. Phoned once after 10 and they still answered and even sorted my issue remotely. they have improved a lot in the past year. extremely stable connection where I stay and very reliable equipment that was installed
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)