Yolanda K

Active since Sep 2019

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Industries

Reviews

26 reviews

3 months ago

No Refund

Please dont ever pay to much back I paid account and then they took debit orders i have been trying for days to get a refund They do not answer emails and call centre agents just say matter has been escalated!!!

2 replies

Samsung South Africa

7 months ago

FALSE ADVERTISING !

NEVER BUY A SAMSUNG WASHING MACHINE - COMES WITH A 10 YEAR WARRANTY - AND ONCE MACHINE BREAKS DOWN - THEY CLAIM ITS ONLY 24 MONTHS - BUT MY MACHINE HAS A HUGE VERY HUGE STICKER ON SAYING 10 YEAR WARRANTY !!!! WELL I AM GOING TO CHUCK THIS PIECE OF TRASH OUT AND GO BUY MYSELF A SPEED QUEEN THAT WILL LAST FOR MANY YEARS TO COME!!!

2 replies

MTN South Africa

8 months ago

MONEY FOR JAM!!!!

MTN is taking money that does not belong to them - took a double debit order without any explanation - i did email them on 9 October to resolve this issue - with no answer or feedback ......... poor service.

0 replies

African Bank

10 months ago

AFRICAN BANK

ON 30 SEPTEMBER 2025 I MADE AN IMMEDIATE PAYMENT FROM MY STANDARDBANK ACCOUNT TO MY AFRICAN BANK ACCOUNT, MONEY REFLECTED IN MY AFRICAN BANK AND THEN THE NEXT MOMENT IT WAS GONE – I PHONED AFRICAN BANK – THEY SAID IT WAS AN AUTOMATIC REVERSAL FROM STANDARDBANK – SO I PHONED STANDARDBANK – THEY ARE JUST PULLING UP THEIR SHOULDERS – NEITHER STANDARDBANK OR AFRICAN BANK WANTS TO ACCEPT RESPONSIBILITY. R 1000 UNACCOUNTED FOR AND NOBODY WANTS TO SORT IT OUT!

1 reply

Standard Bank

10 months ago

*****ING MONEY FROM CUSTOMERS

1 reply

Standard Bank

11 months ago

BIDVEST LOUNGE ACCESS

For as long as I can remember I have been a prestige customer for Standardbank.... with all my business accounts and trust account. I am seriously reconsidering this - seems FNB will be the way forward. I tried to access the Bidvest Lounge at OR Tambo International departures but was declined access ??? seems like my money isn't good enough... Does not even help that I email my Personal or Business banker - as they are also non responsive ...

1 reply

MTN South Africa

12 months ago

BREACH OF CONTRACT

WHAT A DISGRACE !!! I HAVE A BUSINESS PACKAGE WITH MTN SPECIFICALLY FOR THE USE OF THE DATA SHARE PLAN - AS MY WIFE AND MY CCTV CAMERAS IS LINKED TO THIS DATA SHARE PLAN ! NOW I GET NOTIFICATION THAT AS OF 1 SEPTEMBER 2025 I WILL NOT BE ABLE TO DO SO???? IS THIS NOT BREACH OF CONTRACT ON MTN"S SIDE ?? SO DOES THIS MEAN I CAN NOW CANCEL MY CONTRACT AND MOVE TO A DIFFERENT SERVICE PROVIDER ? NOT HAPPY!!!!!!!

0 replies

Naked Insurance

13 months ago

EXCELLENT SERVICE

WOW ! First time using Naked after I have moved a few months ago ! Awesome experience - call center agents well trained ! follow up and service was next level. They where very concerned over my safety while I had a breakdown on the road. Constant phone calls to keep me updated on eta of tow in service and they ensured that I was safe until my husband arrived .

1 reply

Capitec Bank

14 months ago

Funeral Benefits not paid out without lengthy admin process

What a joke... Funeral Plans are exactly that for funerals - now you are expected to go through a bunch of red tape for documents to get this paid out - Letter of Authority and Estate Statement also now needs to be handed in - so by the time you have completed all this forms went to Master wait for Letter the funeral is long gone - in a time of sorrow you have to do all this and have a funeral with limited funds? I do not think this is what funeral policies are for - I think it is there to make this time more bare able for family members, bot no Capitec will make it as hard as possible.

2 replies

Standard Bank

15 months ago

Lotto funds not paid out

Seems Like I am one of many that does not get their Lotto Winnings paid out by Standardbank and Call Centre refers you to Lotto? I bought Lotto ticket online .... on my Standardbank app

1 reply

Review Distribution

5 Star

2 (7.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

24 (92.3%)

Yolanda K

Reviews

No Refund

FALSE ADVERTISING !

MONEY FOR JAM!!!!

AFRICAN BANK

*****ING MONEY FROM CUSTOMERS

BIDVEST LOUNGE ACCESS

BREACH OF CONTRACT

EXCELLENT SERVICE

Funeral Benefits not paid out without lengthy admin process

Lotto funds not paid out

Review Distribution

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