JE
Jaco E
Active since Feb 2011
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Six‑Week Delay in Paying Court‑Ordered Divorce Pension — No Response from Sentinel
I am posting on behalf of my client to raise a formal public complaint about Sentinel’s failure to process a court‑ordered pension payment. A divorce order clearly allocated a portion of the pension to my client. The instruction was submitted to Sentinel and six weeks later there has been no payment, no substantive update, and no meaningful communication from your team. For context, the same instruction sent to Allan Gray was processed and paid within two weeks, demonstrating that timely compliance with a court order is achievable. Sentinel’s silence and inaction are causing real financial prejudice to my client and are unacceptable for any pension administrator. My client is being denied funds she is legally entitled to. The lack of communication suggests serious administrative failures. If this is how Sentinel handles a divorce order, members and their families should be alarmed about how retirement, disability, or death claims would be managed.
0 replies
9 months ago
Temu needs to change courier services for South Africa
Temu needs to change courier services for South Africa from Buffalo International Logistics as they are useless
1 reply
9 months ago
Poor to no service levels
Temu needs to change couriers. Commination with them is a frustration
0 replies
14 months ago
NWU 2026 Applications another April FOOL
Three years later and STILL it is an ordeal to apply to NWU as First year. Maintained by Anthology(Not a South African Company) new service provider also could not meet the expectation of ease of doing business as TUKS and Maties which took under an hour to submit a application . TUKS's is by far superior from a user perspective. NWU you can not come past the first screen as Select gives no option. NWU 2026 Applications another April FOOL
1 reply
19 months ago
UberEats Earning Interest on client Refunds
My order was cancelled by the Restaurant on 11 November 2024 and Ozow confirmed the refund but more than a week later UberEats yet to finalise the refund. I think that retaining refunds is a business model to earn interest on clients refunds.
0 replies
32 months ago
False advertsing
My son studying in Stellenbosch flew back on Sunday 1 October 2023 only to be notified that is luggage was not on the same flight. He only received his luggage at 10 am the following morning. This meant his missed out on his morning classes . To date no apology or callback form Safair. When we started following up on where the luggage was their call centre had a voice message that they are available from 07h00 to 19h00 everyday only to be notified at 18h53 that they were closed. What they are advertising with regard to support and what happen are different.
0 replies
70 months ago
More like Roadkill than Road protect
Thought I would use the FNB service through their site to renew licence. They took the money without hassle . But to get any feedback was a different story . Do not use them feels like a scam!!!!!!
3 replies
74 months ago
Clicks Lies to customers
On the 6th of May I spoke to Chelsea at the call centre regarding the fact that the ENGEN points are not reflecting on app. She confirmed that she would escalate it to management as there was something wrong and it would take 48 hours to reflect. When I followed up this morning she told me that she told me to send the slips whcih she never did as I have a recording of the 6th of May. This is poor service where a company is lying to you
0 replies
74 months ago
Definitely NOT a online shop
This is the worst online shop ever. Takalot's market share is safe. They have misleading advertising and cancels orders unilaterally
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
10 (83.33333333333333%)