MB
monica B
Active since Aug 2019
9
Reviews
0
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Reviews
9 reviews10 months ago
Metro Fibre Riverside centre is a joke honestly!!!
I am ****ED with the service I am from getting from Metro Fibre. Tell me why I paid for an order on the 6th of August and I still haven’t received installation?? I work from home and I struggle EVERYDAY since then cause I have to buy data whereas I have paid with them. I have to go sit at a restaurant and order just so I can be connected and work. I have spent sooooo much since the 6th of August. And they still haven’t said anything solid or given me a date. I regret not going for RAIN or something else. They’re not taking me serious, I sent emails and WhatsApp messages, I have called and it’s excuses. They kept on telling me about Marilyn is sorting it out. I am tired of this HONESTLY!!!
1 reply
12 months ago
I want my money!
I swear UberEats doesn’t give a **** about its customers. I am so mad where I am. I used the last money I had in my acc to buy my kids pizza folds. The app notified me to say the driver has left the shop with my food but 15 min later it still says he is on his way but it shows on the tracker that he’s still at the store. I called him 3 times and he said he is coming. I waiting and when he said he is outside I left the phone and went downstairs and he wasn’t there. I had to go up to fetch my phone to call him. And I found a missed call, tried calling him again no answer multiple times. I then realised that this guy might be lost but because of language barrier he can’t express it. I reached out for HELP on the app and I chatted with Rose I think and she told me that the driver did call me so there is nothing they can do. So tell me, how is it that “leave foood at my gate or doorstep” isn’t my option but the driver left it there. This person was lost, so whose house did he leave the food at? And I was told I am not getting my money and that hurts really bad, I won’t lie. I will never buy anything using you guys. You’re useless and ****en ******* just as your ******* foreign drivers. You’ve ****ed me off!!!!! And this is just the reason why you don’t have a contact number, ****mers!
0 replies
18 months ago
Makro Riverside sucks, they have no respect for customers!!!
On Thursday 28th November 2024 I purchased a fridge online and now when I try check order the order hasn’t been packed and I have called the store (Makro Riverside) more than 10 times and I haven’t received any solid response to say why is my order not being delivered yet. All the consultants say different stories. The one I spoke to today said that she will escalate the matter and I will get a call in 2hrs from when we conversed but I wasn’t called at all. I stay at Riverside and I ordered from Makro Riverside so that it’s convenient for everyone but I guess that was my biggest mistake. I now live on takeaways everyday cause I cannot buy groceries because they will deteriorate. I have sent a couple of emails too no response. I feel like they are just taking me for a ride and it’s not giving me any joy. I was told the delivery will be on Tuesday December 3rd and I even took a day off for it. I mean why treat a customer like this? It’s hot I can’t even get cold water, I always need to purchase a cold bottle of water all the time. This is so financial, mentally and emotionally taxing!!! I hate what you’re doing to me.
1 reply
26 months ago
So much disrespect?? Being told to find another salon because of their oversight which they fail to account for! #Sickening!
I am so appalled by the level of disrespect I am receiving from Kiddies Korner Soweto Branch. On the 28th I took my daughter in to have her hair done and we paid R460 in total including undoing. The next day after undoing I realize that the hair wasn't done to finish. They just wrapped the pony without plaiting till the end. I took a picture and sent it to the administrator of the Soweto group who told me to bring the just. I told her it is quiet a distance to get there, and I would want this to be at my cost. This was reported to them on Monday, and they said they will send a stylist on Tuesday, and they didn't and never bothered communicating. On Wednesday they text in the morning to say the stylist will come but did not give me the specific time. They kept quiet the whole day. And to my surprise this morning I get a message saying that the stylist came at the house to fix the child's hair (@18h50) and they called my aunt without explaining what they're there for. The other kids in the yard were doing their hair at another salon yesterday so my aunt told them that the kids did do their hair because the stylist did not even explain what she was there to do. Which by the way she was not going to be allowed in our yard that late. How can someone come so late at night to fix hair? DO they even take people serious? Further more they claim that the stylist got ****** so I must not come to the salon anymore , I must find another salon lol ***???! So they do a bad job and pin it on me and not account for it and apologize. WOW! "Support Black Businesses" I feel so disrespected. But it is all on them, and I know the success of a business is on how it treats it's customers. I am also taking this to Twitter. People must know!
0 replies
28 months ago
I want my money back!!!!!!!!!!!!!!!!! VR-230124-892469
I am so mad right now, I have paid these people only for them to tell me my area is not active after 3 weeks on waiting. I work from home sometimes and need to be connected. I did not pay for wifi last month thinking i will have the fibre installed by now but NO i am only told now that they will have to refund me and i am told that will take 14 days. WHAT MADNESS IS THIS? How do i connect so long. I want my money today... You people have the most ****ed up customer service.
1 reply
42 months ago
Intentionally ignoring a court garnish letter for an employee Tshililo Moses Sikhwari.
This is maybe one of the rarest cases to be reported on this platform. But this is a desperate call for help. I have a child with a manager at Sportscene Mall of the North to be specific. This person fails to maintain my child (5). I then took this matter to maintainance court April 2019 and he asked to pay maintainance of R1000 for a child who attends private school and has heard issues that require a strong financial backup. This man fails to pay maintainance as agreed at the court, he skips several months without paying maintainance, I as the mother of the child am in debt all in trying to provide for my child. I then went back to court for a garnishee application and rge court sent it to TFG (FOSCHINI) and the court even made means to call them even the store in particular and the court has since then had received no response regarding the garnish order that has been sent to TFG. So, this could mean they are in support of a person who fails to financially and morraly avail or support their own. Tshililo Moses Sikhwari is a manager at Mall of the North in Limpopo. He had fled the responsibility of maintaining his child and his employer supports this act. I need help to get the garnish letter acknowledged by this establishment. Regards Monica.
0 replies
44 months ago
Vodacom is honestly ****tttt!!!
This is honestly heartbreaking and just a lot. Till this day I wouldn’t advise anyone to make any sort of deal with Vodacom. I lost my phone for the second time this year and I am about to pay R7700 for excess because Vodacom says they don’t have the phone I am covered for. They saying the manufacture doesn’t have it. I have just inquired with Vodacom on Facebook if the have an iPhone 13 pro 128gb and they said they do. At the Sandton Vodacom store they said they don’t have it and even the manufacturer doesn’t have it so I’ll have to take a 256gb which makes my excess R7750 instead of R6500 for 128gb which is what I am insured for. I hate Vodacom!!!!!
2 replies
50 months ago
STAY AWAY FROM VODACOM? VODACOM INSURE, They are crooks!!!
I have been a client of this company for +3 years. I have a contract and have insurance on my device as well. I made a claim for my iPhone 11 which I lost and I was told they don't have the phone anymore it has been discontinued they will give me iPhone 13 pro which i had to pay R3600 for Betterment which i never asked for. I paid it. Last week 28/05/2022 I got mugged at gun point and they took the iPhone 13 pro and now Vodacom is telling me to pay R6000 worth of excess. R6000?!!!!! Where do I get that amount of money? When did insurance for a phone worth R25000 become so ridiculous? It is like I insured a whole car of R500k value, If we pay so much for an excess then why do we have insurance/ I am so heart broken and ****ed at the same time. I regret taking my contract and insurance with Vodacom. They are saying that the insurance is high because they phone is less than 5 moths in the insurance but my thing is , I have been with this insurance for +3 years, this phone is a payout of a phone that was insured for +3 years how is it that it is treated like a new contact?. I don't even wanna mention the fact that the contract on the iPhone 11 that I lost first has expired but they still debit me for airtime and say that I should cancel that line? So if that line is still active according to them why am I being charged a high excess on a "New" device because according to them everything is a continuation? Show me anything I signed or agreed to this ridiculous excess amount? I am so sick of y'all and I am not gonna allow you to get your way with me. I will be taking you to the Short term Ombudsman , I will sue the **** out of y'all. Vodacom are crooks man!!! I demand answers with this. My cellphone number is 0662470873 which is registered on my fathers name Lungile Balintulo. Because I don't have a phone I am available on 0789888405.
4 replies
53 months ago
I WANT MY MONEY!!!
I am sooooooooo ****ed and sooo annoyed with FNB… You guys are crooks, how do you take R1200 from my account which you cannot account for? I spoke to Andrew Singh yesterday on the My Service App and he gave me a kak service and not willing to help at all. Prior to this on the 4th of December I spoke to Thulisile who just ended chat before I could get help. I have #Itemspaid no funds that are deducted. And I did say before I don’t want the credit facility and all the fees it comes with. I was unemployed for 3 months and did inform FNB of this… I have used +-R500 but R1200 was deducted yesterday. The agent I spoke to so rude when I told him to break it down for me, tell me how it got to that amount and he rudely told me refer to my bank statement or to the branch but couldn’t advise on the matter at hand and refused to even advise accordingly. Why would you steal so much money from me????! And you always do this. I want to cancel this account, y’all are messed up and I want my money back!!!!!
2 replies
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