PAULINA R

Active since Jun 2019

Reviews

Industries

Reviews

11 reviews

9 months ago

Home Design Furniture

Disgusting !!!! The customer service is extremely bad .No responses to emails,calls nor what’s app once they get your payment .Order get acknowledged then they go silent .i have waiting for my order its been a week now. I just want my refund at this point .You service is bad .I will buy at other retailers.I regret entrusting you with my couch need.

0 replies

WesBank

10 months ago

Wes bank is a Nightmare

My car is financed by the worst bank I have ever came across of in my entire life .Wes bank is the worst .I regret the day I took your offer while I couldn’t have chosen a better bank that cares about it Clients I have been saying for the past months via emails that I DO NOT want your value added stupid policy .However it appears as if we are forced to have it. I have been sending endless emails and No one bothers to attend to this. Just cancel your stupid policy, I do not want it. I don’t want you to call me all I want is a written confirmation via email that the policy is cancel and my instalment is amended accordingly.Full Stop😡

3 replies

Leroy Merlin South Africa

36 months ago

Terrible disgusting service

Horrible services.Their staff act like someone has dragged them to work.I have made an online purchase and the 01 August 2023 and asked for the order to be canceled due to delivery issues.Its been over 2 weeks going back and forth trying to get my refund.What a horrible service, from this store and their staff who doesnt value customers. I called in ,due to not getting concrete feedback on email, and guess what they lady just pick up the phone and kept quite.I kept on saying Hello, hello ,hello .Mxm. I was put on hold for over 10 minutes utilize i hang up You are not doing us any favour here. Once this refund is concluded i swear am not coming anywhere near this bad service store.🚮🚮

2 replies

WesBank

39 months ago

WESBANK

I got finance by Wesbank when i bought my car last year September 2022. Earlier this year i got a call for a Top-up maintenance plan and i told them i DO NOT WANT it, i even send them email and received a cancellation confirmation and i told them to subtract the premium of that top -up from my monthly installment as they said it was added on my installment. All along i was under the impression that all was sorted until this morning i receive an email from Motorrite with a welcome pack and most annoying part with a different car model that i don't own .This is disgusting and the worst bank i had to deal with regard to my financed car . The communication is bad and they are adding things on your premium without the client consent . I want answers and this resolved ASAP. I called this morning and spoke to the team leader(Tarryn) from the client service. She can see the records of this top -up cancelled and Refund request but why are you sending welcome pack ?

4 replies

Cape Union Mart

44 months ago

CAPE UNION MART EXTREMELY BAD SERVICE

I made an online order on 08/12/2022, today is 20/12/2022 I still haven't received my order. I have called their customer care twice not once, however, am not getting a concrete answer on when will my order get delivered. This is so annoying and disgusting customer service. The order status has been saying "Shipped" but delivery dololo . i think you should instead refund me. We place orders online due to convenience. I want to use this order contents by this Friday hence I have given the order enough lead time to get it delivered but because these businesses dont value us as consumers, they delay our orders without even communicating with you. This is disgusting as we dont just place orders online for the sake of doing it but we plan. I think this will be my last purchase at this shop, and it is not the first time that I had to chase my order.

0 replies

Dial-a-bed

44 months ago

Bad Disgusting Service

i bought a bed online on the 06 December 2022 and opt for pick up as their website says lead time is 2 working days and they will contact me.i have been sending emails to the address provided after order confirmation with No responses.Today is the 12th in the afternoon dololo feedback. I needed that bed for my guest room for this coming weekend but the disgusting service we are getting for our hard earned cash. This was my first and last purchase next time will go to your competitors who value their clients next,who knows that need customer in order for them tp expand and keep their doors open.

3 replies

Rain

54 months ago

Daylight Robbery

I bought a sim card late December 2021 just to give this month to month contract a try. I never got to even use the sim card or their service because the signal was to bad. Then boom end of February 2022 you had a nerve to go to my bank account and deduct money. I never gave you a consent to debit money from my account, I was sent a link to make once off payment when I purchase a sim card online and I did not gave anyone a consent to save my bank account. If I don't pay, I don't get service from you because we are not bided by any contract. So now all I want is my refund and deletion of my details from any of your systems because you lie to your clients. And as for access my bank account without my consent that's where a line need to be drawn. All I need is my refund. Stop robbing your customers.

6 replies

Mr Price

55 months ago

Mr Price Online Purchase day Light Robbery

Good day Mr Price I must say I'm REALLY disappointed by your Online shopping platform. I have made and an online purchase today 30/01/2022 at 11:20 on my Mr Price app. The transaction took me through the entire process until it asked me for a payment and I processed it with my bank debit card as usual. The payment went through /Off my bank however when the order was supposed to be processed or say successful it gave me an error message "Your transaction has been blocked" How do you block my transaction after taking my money. I have checked my bank account the transaction did not get reversed however the Mr Price App doesn't recognize the order. This is a day light robbery I need this to be resolved ASAP.

0 replies

Vodacom

55 months ago

Vodacom

Vodacom customer service is so annoying to the last level. You struggle to get responses. I have purchased their fibre deals. When a guy of connectivity came I was told that the plug doesn't have power for connectivity to happen and he will log a query with their technician to come and check what might be the problem. Been following up until I got a call a day before yesterday that technician will be on-site on Thursday . I made it clear with them that I am working from the office however I can ask to work from home on that day. Yesterday I enquire and it was confirmed thatal indeed technician will come through at 10:00am Then boooom Thursday morning I got a call that" technician is stuck with a major problem and won't make it " Hello Vodacom do you only have one technician to assist your entire clientele? You don't take your clients seriously mind you we all plan we don't just wake up and decide to do thing. I hope you will cancel my purchase as requested because wooow your service sucks. I will do business elsewhere.

1 reply

MTN South Africa

75 months ago

MTN SA SERVICE VERY VERY BAD , THEY OVERCHARGED THEIR CUSTOMERS

MTN SA -Your service is so disgusting , you debit the amount of over 300 from my bank of which I don't Know where you are getting it from, I have been trying to cancel my other contract with you and getting my money back for the past 10 days with NO luck. Even your "CHAMPIONS' cannot assist , I have been transferred from one person / department to another. I have sent out my bank statement but am not getting help. I am so DONE , I want NOTHING to do with MTN SA. I will switch to your competitors......

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

1 (9.1%)

2 Star

0 (0%)

1 Star

10 (90.9%)

PAULINA R

Reviews

Home Design Furniture

Wes bank is a Nightmare

Terrible disgusting service

WESBANK

CAPE UNION MART EXTREMELY BAD SERVICE

Bad Disgusting Service

Daylight Robbery

Mr Price Online Purchase day Light Robbery

Vodacom

MTN SA SERVICE VERY VERY BAD , THEY OVERCHARGED THEIR CUSTOMERS

Review Distribution

About

Community

Businesses

Follow Us