Adeline A

Active since Dec 2018

Reviews

Industries

Reviews

10 reviews

4 months ago

Bad food quality

As eating I nearly choked as this string of plastic got stuck in my throat! How dangerous and disgusting I cannot continue eating this is a massive health hazard! I took pics aswell

0 replies

Santam

5 months ago

Appreciation

I would like to thank Maurisha Pikaan from the Claims Handler motor liability department at Santam for her assistance regards to my 3rd party claim she was patient in answering all my questions and explanations of what was required from me and it was a very quick service.

1 reply

Dawn Wing

57 months ago

Unsuccessful delivery

I have called in 3 times today and I am extremely upset that the courier guy never called me when he was outside my house and I left a message with Bonita this morning asking please as I stay at the back to get the courier to call or even just give me a missed call when he is outside and I would call back. When I then saw an online update stating delivery failed I then called back this evening and spoke to Samantha Moodley she then advised the driver was outside and he took a picture. I am extremely upset as I am at home all day working from home and this driver Oscar Camphor never even bothered to sms me to alert he was in front. I do not want to wait till tomorrow even tho Samantha has assisted me so well on ***.

0 replies

MiWay Insurance

61 months ago

Very helpful agent a...

Very helpful agent and she called back to make sure I received relevant information

1 reply

MiWay Insurance

61 months ago

Agent understood rea...

Agent understood reason for my call and assisted me quickly

1 reply

Swimmattix Swim School

62 months ago

Disappointed

I feel so disgusted that I only went two months to swim school and due to financial reasons and I moved so far from muizenberg I was forced to not being able to attend anymore and during this stuff economic times we are all experiencing with Covid swimmattix wouldn't accept my cancellation request and handed me over for R700 without understanding my financial constraints. Where is the compassion and humanity and its not like I attended the classes I am just really so disgusted

0 replies

MiWay Insurance

70 months ago

Great service

Great service received from Wandile she even did a follow up call to make sure I got the sms

1 reply

Nedbank

73 months ago

nedbank chat service so slow

I have been chatting to an agent named: Lindokuhle online since 13.18 I asked one question and this person has been checking now for 30 minutes already I have now spent my lunch time on this this is unacceptable and the most slow service experienced the reference agent provided ***

0 replies

MiWay Insurance

74 months ago

Excellent

Excellent service by Sphiwe Mkhize

1 reply

FNB (First National Bank)

93 months ago

FNB Gold Cheque Account

I have a FNB Gold Cheque Account for 3 weeks now and 1 week ago I tried to pay for Petrol and went into the branch in Woodstock on the 12/12/2018 and was told everything is fine and Saturday I tried to pay for Petrol again and it was declined again, the slip just says General decline. I called FNB call centre today on ********** the first consultant Jamiel on reference#RG ********** 963 he advised my account is on hold but I was never notified or contacted about this and he advised needs to transfer me. Got through to Thabo who advised he will transfer me to personal kyc deparyment as I was transferred to business department. I am now waiting on the line for 17 minutes so far and finally got through to Bridget who was quite rude and she advised they don't give reference numbers which I found strange as the first consultant gave me a reference. She advised to use her name date and time spoke to her at about 12.10pm 18/12/2018. I was not notified that my proof of address was required and she could not advise me why correspondence was not sent to me. I requested her supervisor. She advised her team leader is on lunch and will be asking him to call me back his name is- Bongumusa I don't feel this is fair as on 15/12/2018 my statement nicely states the service fee of R105.00 but I cant use this account!

2 replies

Review Distribution

5 Star

5 (50%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

5 (50%)

Adeline A

Reviews

Bad food quality

Appreciation

Unsuccessful delivery

Very helpful agent a...

Agent understood rea...

Disappointed

Great service

nedbank chat service so slow

Excellent

FNB Gold Cheque Account

Review Distribution

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