NM
Neo M
Active since Oct 2018
9
Reviews
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Reviews
9 reviews1 month ago
1⭐ Terrible service from MTN and DSV Road
My experience with DSV Road has been frustrating and completely unacceptable. Since my delivery was scheduled, DSV Road has called me multiple times just to confirm my address — on 24 April, 30 April, and 08 May — and every single time they promised the parcel would be delivered soon. Despite confirming the same address repeatedly, the delivery never happens. On 11 May, I phoned again to follow up, and a consultant named Patrick assured me that my device would definitely be delivered on 12 May 2026. Once again, no delivery, no communication, and no explanation. This shows a serious lack of coordination and efficiency. Why keep calling customers to confirm details if nothing is done afterwards? It feels like empty promises with no real action. What makes this worse is that customers have responsibilities, work schedules, and commitments. We cannot keep waiting indefinitely while being told “delivery will happen soon.” Time is valuable, and this level of service shows zero respect for customers’ time. Overall, this has been a very disappointing and unprofessional courier experience. I expected reliability and proper communication, but instead received delays, repeated calls, and no delivery.
0 replies
1 month ago
1⭐ Terrible service from MTN and DSV Road
I upgraded my contract on 22 April 2026 and was promised that my new device would be delivered within 3–7 working days. It has now been weeks and I am still waiting. What makes this even worse is the constant calls from DSV Road asking me to confirm my delivery address. I have confirmed my address multiple times — on 24 April, 30 April, and 08 May — and each time I was promised that delivery would happen soon. Nothing ever happens. On 11 May, I phoned again to follow up, and a consultant named Patrick assured me that my device would definitely be delivered on 12 May 2026. Once again, no delivery, no communication, and no explanation. This situation is extremely frustrating. As working professionals, we have schedules and commitments. We cannot keep rearranging our days based on empty promises. This level of service is completely unacceptable and unprofessional. Trying to contact MTN is another nightmare. The 135 number no longer allows customers to speak to an operator, so there is no way to get real assistance or accountability. The only thing that seems to work perfectly is the debit order — they are quick to take payment, but nowhere to be found when service is required. MTN used to be known as a service champion. Sadly, that is no longer the case. This experience has been disappointing, stressful, and a complete waste of time.
0 replies
7 months ago
Nissan Kokstad is very good.
Nissan Kokstad is giving the best costumer service. I salute them. The staff is so welcoming and very interactive.
1 reply
12 months ago
Wrong Diagnosis, Poor Service & Financial Loss – Nissan Navara Repair
I am deeply disappointed with the service I received from Nissan Auto East London regarding my Nissan Navara. I brought my vehicle in due to a persistent squeaky noise coming from the engine. After an inspection, I was informed that the issue was with the belts, which needed replacement. I trusted the diagnostic process, paid in full for the parts and service, and collected my vehicle. However, to my shock, the exact same noise returned within minutes of driving away. I immediately contacted the workshop and was asked to bring the vehicle back for re-evaluation. Upon rechecking, it was discovered that the actual issue was something else entirely – clearly indicating that the initial diagnosis was incorrect. I was then told I had to wait nearly two weeks for the correct parts to arrive. During this time, I was advised that the vehicle was still safe to drive – despite the unresolved issue – and I had to travel back and forth between Mount Frere and East London, which was not only inconvenient but also a risk I was forced to take due to the circumstances. To make matters worse, the service manager has now claimed no responsibility for the incorrect diagnosis, even though I have already paid for parts and services that did not solve the original problem. This entire ordeal has caused me: Unnecessary financial costs, Time lost, Absenteeism from work, and A complete lack of confidence in the workshop’s diagnostic integrity. As a professional, my time is valuable and my trust in expert services is not something I give lightly. I am now left bearing the consequences of their mistake – with no accountability from their side. I am requesting that HelloPeter assist in resolving this matter. I seek a full compensation for the dealership to fix my vehicle because if they have done a proper job initially, I would have never had unnecessary repair, and all related inconvenience and losses incurred due to their negligence.
2 replies
42 months ago
THEY TAKE OUR MONEY AND THEY ARE TAKING US SERIOUS
House and home is not taking us serious as customers and that time we are using our hard earned money on their stores. On the 26th November 2022, I purchased "Hisense 43lt Silver Mirror Microwave Oven H43momss" on their online shopping, they received my payment, and confirmed my order. They also mentioned that their turnaround time for delivery or collection at the store is 7-10 working days. I waited for more than 10 days, sent them an email, and there was no response, I called them on 0860 655 463 to question about my order, and I was told that I will get my order next year maybe around February 2023. This looks more like a scam, House & Home is taking our money, use the profits for their own benefits while we are not receiving the goods we bought. What type of service is that? I am very angry and upset about their service.
0 replies
58 months ago
Can Cell C stop exploiting us, we work hard for our money.
Cell C is a scam, they're debited my account twice last month, now this month they come with ridiculous amounts that they can't even give me a break down of it, when I ask for my contracts they are sending me monthly bills instead of my initial contract, I call the customer care, they pretend to be helping me, put me on hold and hang up my phone.
1 reply
59 months ago
Level of inconveniencing clients is super high.
On Saturday morning I woke up and found my car left window shattered, I don't know if it was due to freezing temperatures at Volksrust or an attempted break in, I lodged a claim with King Price, and only on Monday morning 26/07/2021 I got a response that DGC glass will come and fix my window. The man called me and told me that they will only recieve the replacement window on Wednesday, on Wednesday I called to make a follow up on the matter, I was told that they will only be getting the glass on Friday because someone didn't process the order with the assumption of that I told them to stop the order. I requested for my phone recording and I responded to their email and asked them to point it out that I said they should stop with the claim, they couldn't, the only thing they could say to me was sorry for the misunderstanding. It is very sad that we are paying for this services with our hard earned money, but these people are inconveniencing us when it time for them to help us and deliver.
0 replies
68 months ago
WHY ARE MY CARDS TAKING 2 WEEKS TO BE DELIVERED
My name is Neo, banking with FNB. I ordered a new card on the 8/10/2020. I have a very big concern regarding my FNB cards which were supposed to be delivered to a branch 2 weeks ago, and every time I call them they are rescheduling and making all these kind of excuses. My previous card was cloned that is why I ordered a new card, but right now my biggest concern is why are my cards taking 2 weeks to be delivered? Why are they taking so long with my cards? what are they doing with my cards? what if, that is a big "WHAT IF". WHAT IF my card is being cloned and that is why it is taking so long to be delivered? What if
3 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)