DK
Dale K
Active since Oct 2018
8
Reviews
0
Industries
Reviews
8 reviews36 months ago
Poor Service!
I had 2 claims recently and Discovery Insure tend to opt for the cheapest available option... which should be okay if the service the service providers offer is of good quality. Both instances I am at a loss after replacement of the items were approved. I contacted the consultants that dealt with the claims, but have no response! I am contemplating moving my insurance to a different company very soon!
1 reply
36 months ago
Cheap products and cheap service
My Insurance company selected New World as their preferred supplier for my replacement TV, I guess because they are the cheapest, their products they sell are the cheapest as well. I received a TV from them and not even a month later the TV gave issues. This was all in April... we are now mid June and I still dont have a replacement TV. This service SUCKS!
0 replies
40 months ago
Excellent Service
Service from Sbu Kolondiya was wonderful. He kept checking in whether the service provider was in contact with me. Overall service so far has been great with Discovery Insure.
1 reply
73 months ago
Poor service for porting
I have been trying to port my prepaid phone number to VodaCom for the last month already. I even went to the Vodacom store in Waterstone Village and I still haven’t been successful. I need the number ported so I can take out a contract with Vodacom and also use my prepaid number as my contract number. Please help or else I’m going to a different service provider.
3 replies
76 months ago
Unauthorized use of airtime for out of bundle data
According to the new Icasa regulations, the default setting will also be that data sessions will be terminated once a consumer goes out-of-bundle. This is not the case with me. On 1 March, I didn’t have any data and the out of bundle rate took all my airtime. This is against the regulation and if not rectified ASAP then I will lay a complaint with Icasa.
2 replies
77 months ago
Order not received
I placed an order on 30 January 2020. It’s been 10 days and I have not heard a single peep from One deal a day. I tracked the order and it’s still awaiting tracking number.
2 replies
88 months ago
Online Disaster Shopping
On Thursday I placed an online order for water. I made a collection booking at the PnP Hyper in Brackenfell for between 11:00 and 12:00. At 11:30 they told me that there is no stock of the water. When asked to speak to a manager I waited another 30min and no one pitched. I then left the store without any water or explanation or apology. My money hasn’t been returned to my account and I had to drive 30km to PnP Hyper. This is unacceptable!
2 replies
93 months ago
Extremely Poor LTE connection
I’m paying every month for a service of LTE that was okay for past year and a half. The last two weeks, I couldn’t even open Google so bad the LTE connection was. If this isn’t addressed ASAP I will not be renewing my contract and change to a different network.
4 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)