Active since May 2018
I drive a BMW X3 20D, 2022 model. I am at 77,000km and the vehicle's App has consistently given me one failure/ warning message which requires fixing. The message is Failure risk of the starter battery. This message started appearing 2 months ago and I have taken the vehicle to the dealership thrice now. A first they recharged the battery and said message will disappear on its own. It didnt. I travel a lot so I took it back, again they purported to have resolved the issue. The message remained. Third time, the message still remained. I asked why they are not replacing the battery as indicated by their App, answer I get is wishy-washy. My question is, why cant they replace the battery as needed by the car/ App?? Why are they fighting and defying their own App?? Are they waiting for me to have a breakdown on the road (as the App enumerates so many risks pending due to this, and I am already experiencing some!). Are they waiting for the car to be out of motorplan and then ask me to replace battery? for I am now beginning to think this is it. Right now the message is on App, warning me. God knows what else I am damaging on the car by leaving it with this condition, which they know know would need replacement soon after motorplan! This is so so unfair.
I have and I am still an FNB client, together with my business, but, however, the way they treated me during a recent transaction still leaves a lot of room for them to improve. In March 2025 I made a purchase (as I always do) of R1,117.00 on TEMU around midnight. TEMU messaged me and indicated that my payment has not reflected, and there was a button inviting me to repay. I did that, meaning I paid for the purchase twice, same amount. I only discovered this the following day. I followed up with both TEMU (what a struggle!) and have all communications, trying to call my funds, to no avail. I also followed up with FNB bank, filled forms, FNB contacted Nedbank (TEMU's local bank), to no avail. I emailed FNB bank as my bankers but still hit a brickwall. The response they gave me was "According to the attached response that was sent to you, the recipient's bank could not obtain permission from their client for the reversal to take place, the recipient's bank is not able to lawfully share the recipient's details with FNB." To date I feel one party has my funds and just do not want to refund my money, and everytime I think of this, I get a sour test taste in my month and wonder if this is the right way of doing doing business in this day and age.
TravelStart a scam! I booked in Feb 2022 for a return BA flight from JHB to Cape Town and then later on suspended the booking for travelling on a later. With the new dates I tried reactivating the booking to no avail. I am travelling on Monday but no reactivation has been done. I tried contacting them on their robo-whatsapp, website, sending various messages but to no avail! I am so frustrated. I tried calling them on landline I found n google but no one picked after holding for 52 mins, imagine! My money is gone, just like that! Noone is behind all their systems. All you do is send the messages but no one responds. These people are killing flights business. I still need my money TravelStart! This is scam business!
I write complaining about the fees rise that this institute has effected in 2021. From a monthly payment of about R4200 to an increase of about R7800, I think this is totally unacceptable and inconsiderable. n increase of over 80% is indeed a show of force, power and arrogance. Is it because this institute normally caters for foreigners? Are foreigners not people, not entitled to same treatment as SA citizens, are we not here legally, are our children deserving of the worst? Yes you are a private school but the degrees you offer all boil down to the same NQF levels like the rest of the institutes. It is really callous of you that you find the fee increase worthy of seeing the light of day, an increase that is way above the inflation rate like that. We appeal to the powers that be to investigate the extortionist increase that management of this institute has found necessary to effect. By the way foreigners are equally affect by the sludgy pace of the economy, the effect of corona virus and the effect of loss of income streams. Then why approve such a horrendous increase in fees??
We feel we need to share our experience with a company called Xpress Parcel Services, based in Woodmead/ Midrand thereabouts. These dodgy individuals run what they call a courier services with no vehicle I am sure. Several times we trusted them with our parcels and payment upfront. Somewhere along the lines we decided to check delivery. Our recipients confirmed non-delivery. We queried them and they decided to duck and dive till no one was picking up our calls, or return emails. We do not know if our parcels were re-sold or what. Apart from losing the funds we paid for a non-existent service, we also lost business, trust and relationships with our new clients. I do not think these are the kind of companies we need to grow our economy! Just avoid them if you can. Once beaten twice shy.
Sometime in July 2018 I bought an expensive perfume Bulgari Man In Black, 100ml. Because I have a range of perfumes I did not use until December 2018. I used it only about 6 or 8 times and to my surprise it is finished! The bottle is opaque so one cannot see perfume when buying. Further, the bottle is heavy on its own! The underside if the bottle is written 11H22G1 and it was an EAU de PARFUM. Now looking back at the events of the purchase, I now become very suspicious. First, there was nothing else available and the employee had to go for sometime only to bring the ónly one left'. It was sealed yes but the corner of the outer plastic wasn't as tight. I didn't think much of it at the time because I trusted this store. I asked for the little testers/toilet bag etc that I know come with this kind of perfume and I was told its all finished. Well, I pad and went away, only to notice n Dec that I have been short changed. If I still had the receipt I would have gone back! :(. But I feel very powerless and angry at such dishonest by such a huge retailer!
Again Vodacom has done it! I purchased R110 airtime on 29 July 2018 at 00:06 and got rewarded R55 free airtime which was supposed to expire on 29 July 2018 00:00:00. The advisory message came, airtime was loaded and then unloaded! I made a call thinking I am using this airtime but alas all my other airtime I had was being used up! Please Vodacom...
Sometime last week I bought ten pairs of socks sold as a pack at Makro Woodmead. I started to wear these socks day by day. On Friday I noticed that the pair I was about to wear had a defective sock . I didnt think bout it much and just wore it with that hole inside it. Today I took my favorite out of the pack only to find a bigger hole! Words dont describe ohw much I felt. I got so angry and felt so much swindled. I have not even gone through the whole lot, for all I know there are other disappointments waiting for me! I shared my story with my co-workmate and he told me that they put a few defective socks in the pack and know that people rarely come back to complain. This is a very very bad practice by a big store!!!!
Vodacom is at it again! I purchase the Vodacom chat for 30 mins promo bundle to day 27 June 2018 at 09h52 and receives confirmation, leaving a balance of R6,90 airtime in my acc. I make a call for 4 mins 35 sec at 10:17 and BOTH the bundle and my remaining airtime is used up already! I cant make nay calls???? I attempt another call at 11:08 and I am told I have reached my call limit. What is this surely?? I had reserved my airtime of R6.90 as a top up to buy yet another Chat for 30 bundle but both are gone. Please can someone get their act correct at Vodacom!! I am angry hey coz I cant now make an urgent call I wanted to make!
Vodacom is at it again with me! :( On Sat 19 May 2018 I bought the 500MB x 2 package of theirs using the My Vodacom App. The App lapsed during transaction and timeout, only to send a message saying 500MB was credited. The other was not credited. So I contacted Customercare who opened and escalated the query ref no. 1- ********** ********** . On Sunday 20 May 2018 I got the 500MB credited but my balance of the other 500MB disappeared! I again queried this with Customercare who without convincing even herself said I used up all 500MB! Who in his right mind would use up 500MB in a day?? I know my utilisation pattern and this is not true. Needless to say, she was adamant to say I have used up my 500MB in a day. I was dismayed, not knowing how I can convince her that my data balance has been replaced by the 500MB which is rightly mine. This is sad fleecing of an honest customer, really.
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