CB
Christo B
Active since Apr 2018
11
Reviews
0
Industries
Reviews
11 reviews2 weeks ago
Lisca
We cannot thank Lisca enough for her outstanding assistance with our bond application. Her professionalism, helpfulness, and warm approach made what could have been a complex process remarkably smooth.
1 reply
19 months ago
Xero.com Service levels and promises
Xero South Africa I must say is one of the most difficult companies to deal with and to try and get ahold of assistance. They also make promises that cannot be delivered and only throw the problem back at you.
0 replies
43 months ago
Customer service lacking
We booked a move with this company and have been querying items on the agreement stated. We have had to follow up several times and the tone of the reply was actually a no-care approach. Then ONLY to receive a call from a manager, Caleb demanding payment in total even though we paid 50% as per the agreement. ON confronting him he became very unprofessional. I requested to speak to a supervisor only to be told he was the supervisor. I then asked to speak to the owner only to be told I am not allowed to speak to the owner at all. I tried to tell the "manager" that is seemed to be very unprofessional only to be shot down. Good start to client relationships
0 replies
46 months ago
Marnus Louw - Building Specialist
Marnus Louw - Building Specialist Nature of Compliment: Service received Claim Number: 3000491 Marnus assisted us with our claim. The claim was handle quickly and professionally. Thank you Marnus for all your help with this.
1 reply
48 months ago
Withholding payment of 3rd party funds
Getting promises and promises but no resolution. Months and months and nothing comes from it
0 replies
48 months ago
Do not pay amounts
I agree with the relevant post. This company cannot be trusted. They make promises and do not come through and they hang on to money already collected.
0 replies
64 months ago
Road side assist
Thank you Discovery and Ele Leeuw for assisting yesterday when I got stuck. Really happy with your service and the service of the team that came out to assist. Thank you again
1 reply
66 months ago
Online PBX setup
I just want to thank Johan Joubert and Stephan Hitge for assisting us in a time where we needed it. They setup our phone system with a new number with zero pain. Thank you again
1 reply
67 months ago
Sunlyn/Sasfin - rental finance issue
I must say we have not had the best experience as a new client of Sunlyn / Sasfin. We recently upgraded our rental agreement for our printer and PBX. The service company subsequently seeded the rental agreement to Sunlyn/Sasfin. We have run into a problem with the service provider within the first month of the agreement and have notified the bank of this. Equipment not working 100% and equipment not installed 100%. The bank in turn has not really made an effort to assist us, their new client, in resolving the matter with the services provider. Taking into account that we now have a joint service provider and that we, in turn, are their new client. I must say this has been very disappointing and quite an eye-opener as to how the industry works.
0 replies
70 months ago
Financial advisor
Thank you Adrian for all the assistance and professional advise given to us and our clients. We really appreciate it.
1 reply
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
4 (36.36363636363637%)