FD
Francois V
Active since Apr 2018
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Call agents were ver...
Call agents were very friemdly, understanding and accommodating to make the necessary changes to my policy.
0 replies
13 months ago
Tshwarelo Rumo was great in assiting and finalizing my claim
Tshwarelo Rumo was great in assiting and finalizing my claim. Friendly, compassionate, and professional.
1 reply
23 months ago
Great Service
I am an existing client with Level 7 and recent requested an additional line for my daughters new apartment. Service and value for money is always great!
0 replies
46 months ago
Worst Suupport Service ever experienced
I have not had access to my banking profile or mobile app for over a month. Made several calls, emailed screen****s and even took a 60 km trip to the discovery head office in Sandton. Still no access to my account or feedback from the bank. This must he worst and frustrating service ever.....
1 reply
48 months ago
Great Service
Great efficient service. Been a long standing client wit Level 7 and recently had a second fiber line installed. 3 days and up and running. All staff from reception to sales, accounts and tech were super friendly and efficient. Keep up the good service!
0 replies
57 months ago
Best service agent experience I have had in a very long time
Best service agent experience I have had in a very long time. Vuyo was excellent!
1 reply
72 months ago
SCAM
Must be the worst service ever. No answers, updates and unanswered phone calls to their phone line. Cannot even log on their web site to check progress or status on a case. (still awaiting owner access) Beginning to think this is a scam......Not sure how to recover monies paid to date. Any one thinking of using Fresh Start, please look at alternative service providers for assistance.
0 replies
78 months ago
Exceptional Service
The service and assistance from MiWay was simply exceptional, thank you to case handler Pule Tshwale from MiWay. My wife was involved in motor vehicle accident Tuesday morning the 7th January 2020. MiWay through tracker notified me of the accident. Pule by then already contacted medical services to assist my wife at the accident scene. He kept in contact with me whiles on my way to accident scene, making several followup calls on updates. My wife was transported to hospital and received medical care in a very short space of time. Pule arranged conformation in getting the tow in services authorized in minutes. Throughout the following 6 days over the weekend Pule kept me updated on progress of the claim steps. His extremely professional, organized and caring manner in which he handled the entire incident was totally exceptional. His calm professional approach resulted in my wife and I not having to worry about the claim process in this stressful situation. Pule finalized the claim process within 6 days that included a weekend enabling us to replace our totaled vehicle. Thank you Pule and for MiWay that has given Pule the tools to assist us in this professional, caring and organized manner. WELL DONE!
1 reply
Review Distribution
5 Star
7 (77.77777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)