

Midway insurance
Based on recent customer reviews, Midway Insurance receives largely positive feedback, with customers consistently praising individual consultants by name for professional, friendly, and efficient service. A recurring theme is appreciation for quick claim handling, helpful premium reviews that save money, and responsive call back follow ups. However, a notable minority express frustration around cancellation requests being ignored, persistent unwanted sales calls, and delays in vehicle repair claim processes. Overall sentiment leans favourable, driven by strong frontline agent interactions, though policy administration and outbound calling practices emerge as pain points.
TrustIndex
6
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBased on recent customer reviews, Midway Insurance receives largely positive feedback, with customers consistently praising individual consultants by name for professional, friendly, and efficient service. A recurring theme is appreciation for quick claim handling, helpful premium reviews that save money, and responsive call back follow ups. However, a notable minority express frustration around cancellation requests being ignored, persistent unwanted sales calls, and delays in vehicle repair claim processes. Overall sentiment leans favourable, driven by strong frontline agent interactions, though policy administration and outbound calling practices emerge as pain points.
Midway insurance has a TrustIndex of 6 out of 10 on Hellopeter, based on 46 reviews in the last 12 months. Hellopeter has tracked Midway insurance across 369 total reviews. How is the TrustIndex calculated? →