Yovanka S

Active since Mar 2018

Reviews

Industries

Reviews

21 reviews

4 months ago

PATIENCE, PERSEVERANCE AND THE POWER OF CSOS INTERVENTION

I would like to sincerely thank the CSOS Durban team, especially Siboniso Mnikathi and Nompumelelo Mthethwa for their professionalism and assistance in helping enforce an order relating to a long-standing sectional title dispute. After nearly a decade of ongoing structural and maintenance concerns within our scheme, CSOS provided a clear legal mechanism that allows owners to seek fair and structured resolution. Importantly, I have learned that sectional title owners must educate themselves regarding the remedies available under the Community Schemes Ombud Service Act. Many owners do not realise that CSOS orders can be certified and enforced through the Sheriff, which gives real legal effect to the adjudication process. The process requires patience and careful documentation, but it demonstrates that there are mechanisms available to ensure accountability and proper governance within community schemes. I appreciate the efforts of all the CSOS officials involved and encourage other sectional title owners to fami****ize themselves with the legal protections available to them.

1 reply

Travelstart

20 months ago

TRAVELSTART NOT FIT TO FACILITATE INTERNATIONAL BOOKINGS

Never book an overseas airfare via TRAVELSTART! They are understaffed and technically incapable of responding when you require urgent assistance to bring a flight forward under extenuating circumstances. With their 48 hour response time mentioned online, and failing to answer the Cape Town landline on a Friday afternoon during office hours SA time , in reality zero online response in my case, and When it costs R37000 to reach an Australian destination, with travel-start’s failure to even acknowledge your online form being filled in, you will then need to book a separate return flight, at additional cost. Travelstart are not fit to be handling your costly international travel itineraries, stick to a travel agent. Treat this as sound advice by your fellow South African who has been shortchanged.

0 replies

Capitec Bank

21 months ago

CAPITEC CRESTA ROCKS! SUPERSTAR BANKERS!

Capitec Cresta branch is the best group of bankers that you will ever find! Thembile and Sixolise “Six” are two of the most motivated, informed, capable, patient, resilient bankers that I have ever come across. Their dedication equates to private banking at its best. I have left and closed my premier and private clients bank accounts, including that of my entire family, in favour of Capitec bank. I am part of this family and they have facilitated finance in order for me to be in a position to settle my commercial bonds as well as take my entire home completely off the grid. Well done Sixolise and Thembile. You make things happen, and with a smile. Thank you Capitec Cresta. You are a very special branch ! I feel right at home there:)

1 reply

BMW Midrand

30 months ago

BMW MIDRAND RULES!!

Professional , efficient team of experts who have the capacity to finance a car within 45 minutes! Now thats the kind of world class service we appreciate. Joe Sibanyoni as sales executive and Bongani Msiza as the finance expert have the ability to “move mountains!” The vehicle collection and presentation felt like royal prize giving! Black velvet unveiling ,Flowers, balloons, BMW Motorsport Puma branded shirts, caps and umbrella! Wow what an experience this was!💥

0 replies

King Price Insurance

34 months ago

Best service ever

1 reply

Community Schemes Ombud Service (CSOS)

37 months ago

COMMUNITY SCHEMES OMBUD SERVICE ARE GREAT

Sincere Thanks goes once more to this amazing service. I spoke to Nadine Bernardo (investigating officer) concerning an order that never quite went my way, CSOS 8012 (as delictual claims go beyond the jurisdiction of CSOS). In any event, I wish to compliment Nadine for her kind attention and how she explained the process going forward via the High Court to me. I wish to thank conciliator Sizamkele Jilalj, , Siboniso Mnikathi , adjudicator Malusi and many others for all their patience and efforts during all my matters against my Body Corporate. Remember that once this process is complete, then an applicant may approach High Court to ventilate matters beyond the powers of CSOS. All in all CSOS conciliate and issue orders only for matters covered under the STSMA, and we cannot be upset if our matters go unresolved via this process. All in all, CSOS comprises a team of qualified, capable and professional individuals who will actually give you time of day. I sometimes wonder where they find the patience to deal with all these matters on a daily basis. Thanks once more CSOS!:)

1 reply

Standard Bank Insurance

37 months ago

Standard bank insurance quick to take your debit order but refuse to pay me for accidental damage.

In my absence, my visiting family member (older brother) accidentally left a bath to overflow and damage the laminated flooring of MY house, and Standard bank have repudiated my claim to explain that this incident will not be insured. Now I have rotten damaged floors, complaint has already been elevated, no repudiation letter has followed either. Take note, I will cancel my insurance, repair my place and sue Standard bank insure for not considering me as a client in need. Insurance is for accidents! Which part of this is unclear?

3 replies

Webafrica

39 months ago

REQUESTING PHYSICAL ADDRESS OF WEBAFRICA TO SERVE SUMMONS

Hi there. Where do I get the physical address of webafrica Network (Pty ) Ltd in order that I may serve them with a Summons? The absence of an actual recorded physical address already speaks volumes about their virtually non existent customer care, um, thats unless you are happy to chat with a virtual bot who can only answer specific programmed automated subjects. I am taking legal action against them for a refund, as I have been paying for a one gig line since October 2021 to May 2023, yet they somehow purged me to a 100 meg line for over 18 months, and even with the 100 meg line, we had intermittent cuts down to 1 meg or even less. It remains impossible to chat to any person if the subject matter falls out of the scope of the options selected on the chat bot whatsapp service. So basically they have been charging me for a service they failed to provide, and I intend suing for an applicable refund. I have since replaced Webafrica with our trusted AFRIHOST service provider (who actually employ human beings to attend to customer care.). Fortunately, The consumer protection act affords us the opportunity to ensure that we actually receive what we pay for, but I just need an address.

0 replies

Azoza

40 months ago

EUROPE ASSIST IS A GREAT COMPANY AND customer care ARE AMAZING PEOPLE!

Yovanna S COMPLIMENT TO EUROPE ASSIST (service provider for BONITAS TRAVEL BENEFIT) BONITAS MEDICAL AID have an added travel insurance benefit which many clients may be unaware of,. We want to tell you that it WORKS! Read about our experience below, learn from our mistake, ensure “peace of mind” when traveling abroad as a Bonitas member o Europe assist Client, and make sure that your application forms are sent and that cover is effected prior to departure! Shirley Moodley of Linkham/Europe assist underwritten by Genric who cover Bonita’s Medical aid clients for travel insurance as an added benefit, , has literally MOVED MOUNTAINS for us as Bonitas clients! This lady went out of her way to rescue a travel insurance application gone wrong, our son had already taken off for New York, already boarded the connecting flight to Dallas with no medical insurance in place! Shirley stepped in, and we have no idea how she managed to “twist the arm” of the underwriters to find it in their hearts to overlook the delayed application forms, which needed to be sent on time to activate cover, but Shirley went beyond the norm, and activated cover for our son! But then, as we sighed in relief, a few days later, our son injured his shoulder in a gym workout after landing in Dubai. Shirley Moodley once more rounded up the formidable teams to assist in compensating for medical costs in this regard, plus she extended cover till our sons return on the 16th May 2023! This lady needs to be dressed in a superwoman suit at all times, not to mention the capable team she managed to round up to our rescue-because as South Africans, (being usually accustomed to relatively average service), when we come across people who run the company affairs as if they own it, coupled with passion, patience and understanding, it causes us to be in awe of such exemplary performance . (especially in the insurance industry). Our heartfelt thanks goes further to “Thuli “(NOKUTHULA MKHWA****) , MOLELE TELEKI E, of Europe assist who remained in whatsapp contact with our son while he was in hospital for the Xrays, as well as FIKILE MHLONGO who assisted with the necessary documents to be forwarded to submit the claim. Honestly it has been a long time since we have experienced excellence of this calibre. Thanks to everyone truly, we are impressed and wish to take the opportunity to advise other clients and prospective clients to please ensure that prior to departure, make sure that all applications reach the insurer in good time, failing which cover may not be effected. And this is how life goes, the problems only arise when we fail to make provision for the unexpected. Imagine having to fork out R7000 for an Xray in Dubai? And of-course please support EUROPE ASSIST, underwritten by Genric, Linkham, and as Bonitas Medical AID MEMBERS, you will find yourself in good hands:)

1 reply

Bonitas Medical Fund

40 months ago

BONITAS TRAVEL ASSIST BENEFIT IS A HUGE ADVANTAGE

BONITAS MEDICAL AID have an added travel insurance benefit which many clients may be unaware of,. We want to tell you that it WORKS! Read about our experience below, learn from our mistake, ensure “peace of mind” when traveling abroad as a Bonitas member, and make sure that your application forms are sent and that cover is effected prior to departure! Shirley Moodley of Linkham/Europe assist underwritten by Genric who cover Bonita’s Medical aid clients for travel insurance as an added benefit, , has literally MOVED MOUNTAINS for us as Bonitas clients! This lady went out of her way to rescue a travel insurance application gone wrong, our son had already taken off for New York, already boarded the connecting flight to Dallas with no medical insurance in place! Shirley stepped in, and we have no idea how she managed to “twist the arm” of the underwriters to find it in their hearts to overlook the delayed application forms, which needed to be sent on time to activate cover, but Shirley went beyond the norm, and activated cover for our son! But then, as we sighed in relief, a few days later, our son injured his shoulder in a gym workout after landing in Dubai. Shirley Moodley once more rounded up the formidable teams to assist in compensating for medical costs in this regard, plus she extended cover till our sons return on the 16th May 2023! This lady needs to be dressed in a superwoman suit at all times, not to mention the capable team she managed to round up to our rescue-because as South Africans, (being usually accustomed to relatively average service), when we come across people who run the company affairs as if they own it, coupled with passion, patience and understanding, it causes us to be in awe of such exemplary performance . (especially in the insurance industry). Our heartfelt thanks goes further to “Thuli “(NOKUTHULA MKHWA****) , MOLELE TELEKI E, of Europe assist who remained in whatsapp contact with our son while he was in hospital for the Xrays, as well as FIKILE MHLONGO who assisted with the necessary documents to be forwarded to submit the claim. Honestly it has been a long time since we have experienced excellence of this calibre. Thanks to everyone truly, we are impressed and wish to take the opportunity to advise other clients and prospective clients to please ensure that prior to departure, make sure that all applications reach the insurer in good time, failing which cover may not be effected. And this is how life goes, the problems only arise when we fail to make provision for the unexpected. Imagine having to fork out R7000 for an Xray in Dubai? And of-course please support EUROPE ASSIST, underwritten by Genric, Linkham, and as Bonitas Medical AID MEMBERS, you will find yourself in good hands:)

1 reply

Review Distribution

5 Star

14 (66.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

7 (33.3%)

Yovanka S

Reviews

PATIENCE, PERSEVERANCE AND THE POWER OF CSOS INTERVENTION

TRAVELSTART NOT FIT TO FACILITATE INTERNATIONAL BOOKINGS

CAPITEC CRESTA ROCKS! SUPERSTAR BANKERS!

BMW MIDRAND RULES!!

Best service ever

COMMUNITY SCHEMES OMBUD SERVICE ARE GREAT

Standard bank insurance quick to take your debit order but refuse to pay me for accidental damage.

REQUESTING PHYSICAL ADDRESS OF WEBAFRICA TO SERVE SUMMONS

EUROPE ASSIST IS A GREAT COMPANY AND customer care ARE AMAZING PEOPLE!

BONITAS TRAVEL ASSIST BENEFIT IS A HUGE ADVANTAGE

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