

Azoza
Based on recent customer reviews, Azoza receives sharply divided feedback shaped by the nature of each customer's interaction. Service providers and panel partners consistently praise the company for professional coordination, fair treatment, timely payments, and strong management support, often naming specific staff who deliver excellent service. In contrast, policyholders frequently express frustration around travel insurance claims, home emergency assistance, and payroll or HR related matters, with a recurring theme of unanswered follow ups, perceived lack of empathy, and unresolved claims escalating into formal complaints.
Replied to 100% of negative reviews
Reply time on negative reviews: 25h 43m
TrustIndex
4.9
Ranking
#86
in Other
Reply Time
21h 15m
Replied to 100% of negative reviews
Reply time on negative reviews: 25h 43m
Based on recent customer reviews, Azoza receives sharply divided feedback shaped by the nature of each customer's interaction. Service providers and panel partners consistently praise the company for professional coordination, fair treatment, timely payments, and strong management support, often naming specific staff who deliver excellent service. In contrast, policyholders frequently express frustration around travel insurance claims, home emergency assistance, and payroll or HR related matters, with a recurring theme of unanswered follow ups, perceived lack of empathy, and unresolved claims escalating into formal complaints.
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Azoza has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 25 hours 43 min. Hellopeter has tracked Azoza across 148 total reviews. How is the TrustIndex calculated? →
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