Active since Jan 2018
On the 10th May 2026 during a sever wind storm, the roof sheeting from my outbuilding flew off. It was a terrifying experience and my children were playing outside a few minutes before. They could have been seriously injured. I managed to secure the sheeting back on with wire to protect my goods that are stored in the outbuilding just before we had very heavy rains. I logged the claim on the app on the 11th May 2026. Standard Bank thereafter sent their service provider out 3 days later to assess. The service provider chosen by themselves submitted the assessment on the 14th May 2026. To date i have not received feedback from Standard Bank Insurance. My roof sheeting is secured with wire and i have my helper sleeping in that room. I have already received quotations from other service providers to continue with the work of which standard bank must reimburse me. I cannot wait indefinitely for an outcome, noting that my furniture and appliances can be damaged at any time with water seeping in through the roof sheeting. I sent pictures of the sheeting lying all over my yard. I called standard bank insurance numerous times to follow up. The wait time per call is over 54 minutes at a time. this is not acceptable Standard Bank Insurance. The loose roof sheets are a danger to my family, my helper cannot stay over until the roof is repaired and my goods are at risk of being damaged. Are you going to replace all my items as well? It cannot possibly take 2 weeks to assess a report received from your service provider. DO BETTER STANDARD BANK INSURANCE!!!!!!!!!!!!!!!!!!!!!!!
Stand bank your service has been dismally disappointing and pathetic to say the least. Words cannot express my frustration at your call centre consultants and your ***** departments unnecessary intervention that had caused me a mountain of inconvenience. I will definitely be moving my account very very far away from your bank
I recently visited my local Woolworths store and was pleasantly surprised with the fast efficient service I received. The store was busy but the cashiers were quick to assist and went the extra mile to explain the current specials. The store was clean and staff were exceptionally helpful and friendly
I am so extremely disappointed with FNB. I did an application for a pension backed home improvement loan in July. Initially they did they did the credit check and they requested proof of additional income. Everything was sent through immediately. Then nothing. Silence for almost 4 months. In the interim I utilised short term funding sources to complete my home improvements as FNB indicated my application is being processed. Now after I've completed the home improvements and I need to pay back all the short term loans I had to enlist the help of a private banker to follow up with FNB. They re-start the entire application and then decline it because I am now over-committed. The reason I am over-committed is because I had to other credit while FNB took their time processing my application. I have banked with them for more than 15 years. I have never missed a single payment on any of my obligations. I have never had a missed debit order and I have a pension of over R1.5M to back my loan of R300K. I must now approach another bank to assist which completely inconveniences me. I have all my products with FNB but it seems they don't value loyal customers at all
Hollywood your pathetic service has reached new heights. On Monday I incorrectly transferred an amount of R2503, instead of R250 to my Hollywood bets account. I immediately sent an email indicating the mistake and asking for assistance in withdrawing the money. This money is committed to other expenses and to date no feedback has been received. I’m allowed to withdraw my own money and neither can you assist me. I called more than 20 times and still no assistance. Do you meant to tempt me to bet with funds I don’t even have. Do you guys not have any morals?
I have been trying for the last year to cancel my long expired Telkom contract. I paid in full for 2 years and Telkom automatically switched me to month to month. I no longer require telkoms services and refuse to pay another cent for data I am not using!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Yesterday morning I deposited an amount for R100 and thereafter R200 into my Hollywood bets account. The funds did not reflect and I called through numerous times. I was asked to email the POP which was done. To date no funds are reflecting in my Hollywood account. Pathetic service
extremely disappointed in the service received. been trying for 3 weeks to make an arrangement for my loan and credit card. I have been a loyal customer for many, many years. I've never defaulted on a single payment and now that I need some assistance there is absolutely no one in sight.
I’ve discovered it’s an absolute nightmare to try and close your Hollywood bets account. I’m a student and I wrote them a letter requesting closure of my account as I need to concentrate on my final year of study. I’ve also recently utilized monies meant for my studies on betting and I wanted to stop immediately. I asked them to close the account and sent through a letter and Proof of residence and id as requested. To date the account is open and they now want me to call them. This is unfathomable that a person who wants to take responsibility and quit when they have a problem is given such uphill. Kindly close my account with immediate effect before I am forced to lodge a complaint with the ombudsman. My details as follows: Acc no - 1142463
I took a multiple at Vaal race 1-3. All legs won. Later on they disqualified the winner in race 1. Hollywood bets took a decision to refund single win bets. I need to be refunded or paid out for race 2 and race 3. This was a winning multiple and therefore I cannot lose my bet. That is plain thievery to say it's a losing bet but redund some clients. I also took an exacta 1/2. This should also have been paid out or refunded as 2 became the winner. What utter nonsense is hollywood up to
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