Active since Dec 2017
I have placed an order with SHEIN in China on October 24th. SHEIN uses BUFFALO INTERNATIONAL as their logisitics partner. Since the 2nd of November that BUFFALO tracking system has a message stating that my oder is packed in the delivery truck. Everyday the same message. I have tried to contact them but they do not answer any calss or reply to WhatsApp messages. And the parcel has not been delivered. Ihave never experienced such lousy service!
What a lousy service! No answer to emails and WhatsApp messages. Order short delivered and we were informed of the fact after dispatch and with no information on when short delivered items will be delivered. A total shambles!!! Then the goods were dispatched on Friday and the courier company will only deliver the following Wednesday.
Last year FNB awarded me a COVID-19 loan that I never used because I didn't have any debit orders. Nevertheless a separate account was created by FNB with a negative value that I am diligently paying every month. Does anyone pay for a never used service? I doubt but I am forced to pay.
SAQA is the national institution that evaluates qualifications, namely foreigm qualifications. The most secretive organization I ever met. The most unfriendly organization I ever met. Everybody is grumpy on the phone. Nobody can apply to SAQA but the applicant her or himself. Even if you are a parent or a guardian, SAQA has several advertised telephone numbers but nobody there advises you in any manner. Emails are short and sour. Your application has been declined. No reasons, no way out. The organization has a bank account but nobody may know the account number. You have to print a form and take it to the bank. This is sincerely an obscure organization. No communication, no transparency of processes...just rules imposed on applicants and barely explained to them. And this is the kind of organization that international students have to rely on if they want to study in South Africa
In May 2020 I was granted a covid19 cashflow relief loan of R 2,194.47 by FNB. I found out in June that such loan would only cover debit orders which I do not have. So the loan was useless in my case. In June I tried to cancel it and was informed that I would have to pay a cancellation fee of R 980.36. I replied to the bank with a question: Why do I have to pay for something I did not use? Still today I got no answer to my question. On the 27th August I received a SMS stating that I need to start paying my loan on the 20th September. Why does FNB insist in taking money from me if I have not effectively used the loan?
TELKOM THE WORST PROVIDER IN AFRICA I know they will not even read this. I have an account with Telkom for a mobile data line that want to transfer to a company. This has been going on since July 2019, still not done. Online chats send me to a telephone number...telephone number is a never reply line and when they answer the call they send me to another number...emails go unanswered although they promise a 48 hours reply...impossible to contact. Went to many shops in Eastgate, Norwood...staff either don't know or don't care. Nothing else that I can do. I will wait until the contract expires and will cancel it. What happened to SAA will happen to Telkom, I have no doubts.
Let me put it chronologically: 1) I have a Makro loan since 2017 and pay regularly with no default 2) There is a requirement fro extra cash and decided to apply for an extension of the said loan 3) 9/03/2020 phoned them and applied for the loan 4) Sent them the documents as requested 5) Got back a message saying the loan was in for further verification 6) 10/03/2020 phoned them again and asked if all was well and they confirmed the documents have been received 7) 20/03/2020 received a message stating that the application had been cancelled because they could not prove my income 8) I phoned them and after a lengthy wait I was told they had not received the correct bank statements During the period I have not received any call or message asking for other documents at all. This reveals a bad customer interaction and a careless attitude
I have contacted AFHCO on Tuesday (17/03/2020) and was assured that I would get a contact from a letting agent within 24 hours. I have contacted them twice on the following day (18/03/2020) and was reassured of the 24 hours deadline. On my second call I was told the matter would be escalated. 48 hours later I DID NOT get any contact!
I have applied to FNB for a business account for a family business on the 20th of September. Since then I have been asked for documents in bits and drabs: one day one document, one week later anther document, 3 days later the same document now stamped at a police station, one week later two new documents. Every mail you send them takes 3 business days (one week in fact to be attended to). Every call to them takes between 20-35 minutes to be replied to. All calls you make to them are replied by agents with a grumpy voice as I owe them anything or their family is all sick that day. Today the account is still blocked! For Christ's sake, is this a bank that wants my business?
I was granted credit by Incredible Connection that have advised me to go to their Mall of Africa to complete the application. I went there on Sunday (24/06/2018) and was attended by a lady who was supposed to take my details. In the process she left my ID on the counter in front of me and went to look after another customer. As I do not like to be ignored, after 10 minutes left the shop. Here is my advice: WANT TO BE ILL-TREATED GO TO INCREDIBLE CONNECTION MALL OF AFRICA!
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