HW
Hugo W
Active since Sep 2017
5
Reviews
0
Industries
Reviews
5 reviews3 weeks ago
No customer service or priorities
This is such a horrible pharmacy to work with. We had so many problems to get medication on time. Script was submitted a month in advance and still medication is late. Many escalations and phone calls. Where is the customer service. You have peoples lives in your hands here and just nothing gets done.
4 replies
8 months ago
Bad service and understanding
My wife (Lynri) spoke to numerous people at this company to have the order corrected and every time the same stuff is sent. You get passed around like a ping pong ball and no one understands the requirement. After 3 attempts, now everyone is just ignoring her. They say they would go out of their way to make sure the client is satisfied, but in reality they do not. Sorry i do not recommend them to anyone.
0 replies
86 months ago
Really bad service
Worst service ever. Agent does not know customer service. Bunch of sharks.. Really dont recommend Harcourts Cape Gate to anyone
1 reply
106 months ago
Very disappointed in service
I had ****py service to start with from your sales team who put in incorrect banking details, they did not even reply to emails and then when i got the device, internet is very slow. Logged a call to have it looked at and no one assisted after being asked to be called after working hours as modem is at home. Cancelled my contract and like sharks took more money than was owed to them after it was agreed they will not do that when modem was returned. 11 days later now on SREQ_ ********** 28 and issue is still not resolved or money not even paid back. Really think Neotel or Liquid Telecom should rather close their doors.
1 reply
106 months ago
Real BAD service from all your departments that i spoke to
I had ****py service to start with from your sales team who put in incorrect banking details, they did not even reply to emails and then when i got the device, internet is very slow. Logged a call to have it looked at and no one assisted after being asked to be called after working hours as modem is at home. Cancelled my contract and like sharks took more money than was owed to them after it was agreed they will not do that when modem was returned. 11 days later now on SREQ_ ********** 28 and issue is still not resolved or money not even paid back. Really think Neotel or Liquid Telecom should rather close their doors.
0 replies
Review Distribution
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1 Star
5 (100%)