Harcourts

Based on recent customer reviews, Harcourts receives sharply divided feedback across its branches. Customers consistently praise individual agents who demonstrate professionalism, patience, and genuine care during sales and rental journeys, with several singling out exceptional personal service. However, a recurring theme is frustration around rental deposit refunds, with clients reporting unexplained deductions, withheld funds, and a lack of supporting documentation. Poor communication, unanswered queries, mismanaged viewings, and inconsistent handovers between branches and management entities also feature prominently, alongside concerns about agent conduct and accountability at certain branches.