Active since Sep 2017
I booked at Imvubu guest house and conference centre in Westville through booking.com, my booking was for 2weeks from 25th of May to 5 June, money was debited same time from my account and the booking was confirmed, I went to check in yesterday afternoon (on the 25th of May) the lady at reception called the “owners” of the place and they told me there has been a change of management and they have no record of my booking, the previous owners have not removed the guest house from bookings and unfortunately they can not help or offer accomodation.. how is that my business when I had paid in full? I paid through bookings.com and I have proof, so please I need my refund, the economy is tough for everyone and it’s not fair that we have to be ****med like this, I have used bookings.com countless times and I have never had any issues except for this time.. I had to get another place at last minute and had to pay out of pocket for the new accomodation.. to say I am livid is an understatement!!!!!
What a terrible experience with Prime SA, I submitted a claim on the 26th of May and 15 working days later my claim is not sorted I have been very patient and calling them everyday and they keep telling me the claim is under review, and assessor was appointed a week ago to go and assess the accident scene, but still there is no feedback David who is handling my case says he “thinks” the assessment is done but he hasn’t received the report, how do you tell a client that you think the assessment is done?? Whose responsibility is it to follow up? I am so angry, the panelbeater told me he stripped my car because they needed a quote, so basically my car stripped and collecting dust at a panel beater.. but i have been paying prime SA premiums without fail I’m so disappointed in you, you need to do better!!!!
I took a cellphone contract with Vodacom, my 24 months of paying was suppose to end last month because i ddnt upgrade for another phone, this month dey deducted money from my account and when i called them they said they assumed that i still wanna carry on paying so that i can get airtym, so my question is, why are they still deducting money from my account because my 24 months is finished and i ddnt upgrade for another fone
I would like to thank Moses Mofokeng for a great service, i had a complaint against Cell C but after a very long time Moses helped me and now my issue is resolved
I took a cellphone contract from cell c, they told me ill be paying R170 per month but they are deducting R205.. ive tried several times to resolve this matter but to this day i never got any assistance, ive called CellC so Many times and spoke to different consultants, over 25 consultants ive spoken to but not even one of them has been able to help me. they all promise to resolve the matter but to this day nothing has been done about it... im paying R205 but when i was taking the phone they said ill be paying R170 am i been robbed here or what???
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