's Profile | Hellopeter

Active since Aug 2017

Reviews

Industries

Reviews

8 reviews

2 months ago

NuDebt Collection ****

Biggest ****. I keep getting sms messages about a summons and pending judgement because of a Telkom account that was handed over. I regularly go to the Telkom Walk-in Customer Service centers to enquire and they even advise to ignore the messages. All my accounts are up to date and none of my debit orders or subscriptions matches the amount NuDebt claims is outstanding.

0 replies

Cartrack

35 months ago

Still waiting for reinstallation, two weeks later.

I recently bought a new car and needed my tracking device moved from the car that I had traded in. It took Cartrack a week to respond and remove the tracking device, and I'm still waiting another two weeks later to have them install it in the new car. On two occassion I was told that an technician will call on a particular day between 10:00 and 16:00, which meant that I had to put my whole day on hold whilst waiting for the call, which never happened. I would not recommend CarTrack. If your insurer insists on CarTrack then choose another insurer. Until the device is installed, your car is not insured against theft.

1 reply

MiWay Insurance

45 months ago

Very professional

Very professional. I'm happy with the patience and friendliness of the operator and the level of detail provided to ensure that we understand the policy.

1 reply

MiWay Insurance

51 months ago

Very professional and clear

Very professional and clear. Consultant was patient with my enquiries.

1 reply

King Price Insurance

51 months ago

King Price consultant Dawie de Beer was professional and helpful, and responded to my enquiry satisfactorily

King Price consultant Dawie de Beer was professional and helpful, and responded to my enquiry satisfactorily. Thank you King Price.

1 reply

MiWay Insurance

65 months ago

Brilliant service.

I'm happy with the quality of service rendered my MiWay agent, Kgothatso Tlhapi. Very professional and prompt response.

1 reply

MiWay Insurance

65 months ago

Quotation and Business Policy Update

I'm happy with the service and response of the MiWay agent Kgothatso Tlhapi. Very professional and great attention to detail. Very patient and helpful with all enquiry.

1 reply

Brooks and Luyt

110 months ago

Brooks & Luyt / ABSA

1) I've settle my personal loan account last month (28 June 2017), taking advantage of the 20% discount. To date ABSA has not yet updated my account. I've requested a settlement letter from Brooks & Luyt, and I am always told that I'll receive it "soon", which never happens. There is no communication between Brooks & Luyt and ABSA. I was told that it's up to me to inform the bank of the settlement. 2) When calling ABSA to rectify the account, they say that Brooks & Luyt should send them the updated records and changes. When calling Brooks & Luyt, I am told that ABSA is supposed to request the records from Brooks & Luyt. As a result no-one does anything. 3) I have access to my credit repor, and for the period that Brooks & Luyt have been handling my account, my credit report shows that the account is >150 days in arrears, despite the fact that my debit orders with Brooks & Luyt have been deligently paid at the end of every month. Once again, the lack of communication with the bank has resulted in my credit record remaining tarnished, despite all my efforts to clear my record. Furthermore, all this time while my debit orders have been paid at the end of every month, ABSA also keeps trying to retrieve the full balance of the loan from an old cheque account that has been closed from some time already. This obviously bounces, and negatively influences my credit record. 4) The debit orders from Brooks & Luyt would go off at the end of the month (between 25th and 28th), but would only reflect in my account on the 10th of the following month. As a result ABSA continues to load interest and charges against my account for the late payment, and during this time Brooks & Luyt earns interest on the funds they've debited. At this rate my account would never be settled, and once again, the late payments,reflect negatively against my credit record. I have experience with other attorneys, who have been more professional. Brooks & Luyt are the only attorneys who are this disorganised. They need to be audited. I aknowledge that there has been one person who has been helpful, namely Palesa, however overall the organisation is flawed.

1 reply

Review Distribution

5 Star

5 (62.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (12.5%)

1 Star

2 (25%)

Reviews

NuDebt Collection ****

Still waiting for reinstallation, two weeks later.

Very professional

Very professional and clear

King Price consultant Dawie de Beer was professional and helpful, and responded to my enquiry satisfactorily

Brilliant service.

Quotation and Business Policy Update

Brooks & Luyt / ABSA

Review Distribution

About

Community

Businesses

Follow Us