LM
Lebogang M
Active since Jun 2017
6
Reviews
0
Industries
Reviews
6 reviews6 months ago
From Impressed to Embarrassed – My Worst Experience at The Cradle”
I visited The Cradle today with someone I wanted to impress because my previous three visits were exceptional. Unfortunately, this was the complete opposite. From the moment we arrived, we were ignored. Our waiter never introduced himself and seemed completely uninterested in serving us. We had to search for a waiter whenever we needed something, and basic essentials like seasoning were never provided. To make matters worse, we were rushed through our meal because we were told the kitchen was closing. It felt as though they wanted us out as quickly as possible. The entire experience was embarrassing and uncomfortable. I hated every second of it. I will never recommend The Cradle again and strongly advise anyone considering it to rethink their choice. There are far better restaurants that value their guests and offer service worthy of the price. The view alone does not justify such deplorable service.
0 replies
15 months ago
A Picture-Perfect Experience with Isabella Garcia!"
Dear Isabella Garcia Team, I recently received the complimentary package from your Picture-Perfect collection, and I wanted to take a moment to express my heartfelt gratitude. From the moment I opened the beautifully packaged box, I was captivated by the elegance and quality of each skincare product. The attention to detail and the luxurious feel of the products are simply outstanding. Thank you for this generous gift. It has been a delightful experience, and I am excited to continue using these wonderful products. Your commitment to excellence is evident, and I am grateful to be a part of the Isabella Garcia FAMILY.
1 reply
20 months ago
Beauty is a lifestyle, not a quick fix!
I have been an ambassador for Isabella Garcia for a little over two years now and I have never looked back. My skin is naturally radiant, even toned, and I rarely have breakouts, thanks to their essential skincare collection for oily/ problematic skin. Going make-up free has never felt so liberating! I also love how their products are designed to work. It's a lifestyle and rarely a quick fix. They encourage a habit of selfcare which is ALWAYS A GREAT THING!!!!
1 reply
84 months ago
When an insurer thinks its okay for it lie in order to make a sale!
When I took out car insurance with Outsurance, I found the experience pain free and delightfully easy. I even gave them a good review afterwards. The premium was tab bit more than what I anticipated but then the sales rep assured me on the quality service I would receive if I move over to Outsurance. The sales rep disparaging Outsurance's competitors in a bid to convince me of Outsurance's superiority in the market didn't go unnoticed. The policy was due to commence at the beginning of July to allow me time to give my current insurer notice of cancellation. But before cancelling my policy with current insurer, I perused my policy again in conjunction with the one from Outsurance and concluded that the two insurers are selling pretty much the same thing, at different rates. I called Outsurance again to let them know that I have reconsidered my decision to leave my current insurer because what the two insurers were offering was not so different. The sales rep in the client retention or cancellation department at Outsurance once again tried to convince me of how much better Outsurance is by putting down my current insurer. Now I'm not in marketing but I do know its unlawful competition to market one's product by smearing another competitor's product. This sales rep went as far as telling me how limited my current insurer's product is compared to Outsurance's. I excused this behaviour once because I thought it was just that one isolated incident. But having spoken to a different person from the same company, who employs the same tactic of promoting their company at the expense of its competitors, I'm inclined to believe that Outsurance isn't the best that it claims to be if it has to disparage competition in order to sell. When I complained about the misrepresentation employed by the sales reps in order to get my buy in, I was told merely told that I ought to understand that lying is human nature and relative. Are you kidding me? A whole insurance company that emphasizes the importance of honesty and transparency when taking out insurance, is telling me that I ought to understand when one of its own lies to a client because lying is a part of human nature. How I wish someone could submit a claim and have it paid out despite having lied in their policy because lying is a part of human nature. When I lie in my policy, my claim gets rejected purely because of that. There is no talk of the relativity of the lie or lying being part of human nature. Its shocking and quite frankly disappointing how causal Outsurance looks upon misrepresentation committed by its people yet, when a client does the same thing, its put right up there with treason. This double standard about misrepresentation in a business transaction where honesty and complete transparency is at the very heart of it, is discouraging and the very reason why insurance companies have a bad name. I'm not oppose to paying a higher premium if I will get value for money. But I refuse to pay an arm and leg for monkey service I can get from an insurer that charges me peanuts for it. At least then, there'll be no surprises cause you know what you're paying for.
2 replies
109 months ago
A call to remember
<p>I called in to update my banking details and I spoke with Bafana who was polite, prompt and of great assistance in this regard. He's also saved me the trouble of having to call in everytime I have an inquiry about my policy and, gave me his work email address so I can liaise with him directly .</p> <p> </p> <p> </p>
1 reply
109 months ago
Going beyonf the call of duty
<p>I called in to update my banking details and the call went through to Bafana. He was charming, prompt and of great assistance in this regard. He's also made life easier for me by giving me his work email address so I can liaise with him directly whenever I have an enquiry about my life policy.</p>
0 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (33.333333333333336%)