SA
Shoereena A
Active since Apr 2017
18
Reviews
0
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Reviews
18 reviews5 months ago
Vuse GO - DONT BUY waste and customer service really Bad
hi there i ahve reached to vuse twice already. i bought multiple pendevices, now its discontinued after they stopped charging, money back-NO.... thenswitch to the new Vuse GO.. bought 3 now, wont charge..checkers wont give my money back and Vuse saw go to vuse kiosk or store, i am working 8-5 where do i get the time.. almost R1000 waisted, no will hav eto switch.. and weird thing i am a sucker keep on buying think maybe next time it will work.. really vuse??1 reply
11 months ago
Rain quick to sign up but Cutomers Serivice is SOOO BAD
since i took out the contract for a router i have been experiecing connectivity issues, call and then get through people working from hom ewith kids shouting in the backgreound, they are deducting money but i have no internet.. keep escalating and nobody calls me back so fed up2 replies
14 months ago
Smashing Customer service..- Christopher Viljoen
Christopher Viljoen , was absolutely amazing in client services, if he was not sure he would double check and revert back to me . An absolute asset to Dotsure.. THank you very much for your awesome service.1 reply
17 months ago
Sanlam GAP Cover.. really not their for the customers
hi there, i have Sanlam Gap cover and i have been trying over 3 weeks to submit a claim, i called e-mailed no response, i received a call from Kaello, which explained they stopped administering claim this year and Sanlam now do their own claim as from 2025... they were quick to get bussiness but they customer service is SOOO Badd!! can someone please get back to me!!13 replies
29 months ago
Sbusiso was Great, d...
Sbusiso was Great, definitely moving my Per insurance to them1 reply
34 months ago
Owen Mathebula-Outstanding Service
I was dealing with Owen Mathebula since enquiring to switch Medical aids. He has been the best, knowledgeable, empathetic and has a Great energy as well as well spoken. I will rate his service 10 out 10, but :) will settle for the 5 stars. Owen, keep being passionate bout what you do. Fedhealth should really promote good service and THE BEST I have had in a LONG time. Keep up the great work. I hope FEDHEALTH and WELLWORX see this message and pass it on the Owen. Keep it up.1 reply
34 months ago
Owen Mathebula- OUTSTANDING SERVICE
I was dealing with Owen Mathebula since enquiring to switch Medical aids. He has been the best, knowledgeable, empathetic and has a Great energy as well as well spoken. I will rate his service 10 out 10, but :) will settle for the 5 stars. Owen, keep being passionate bout what you do. Fedhealth should really promote good service and THE BEST I have had in a LONG time. Keep up the great work. I hope FEDHEALTH and WELLWORX see this message and pass it on the Owen. Keep it up.0 replies
35 months ago
Dinette was very empathetic and understanding i almost cancelled my policy but she halo me stay
Dinette was very empathetic and understanding i almost cancelled my policy but she halo me stay . She is a real asset to your company🙌🙌🙌1 reply
38 months ago
Snatcher, service slacking- non existent customer service
Service slacking- 1st order was great, but then i had to follow up on all orders in order to get response. The frustrating part is there is 1 mail and no contact number or no call backs..1 reply
Review Distribution
5 Star
6 (33.3%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.1%)
1 Star
10 (55.6%)