NC
Nicole C
Active since Apr 2017
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement product
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement products were defective too! After making contact and promising a resolution Creative Housewares (Pty) Ltd / Mellerware disappeared...Terrible Experience with Takealot & Mellerware Three Defective Blenders I purchased a Mellerware Stick Blender (1500 ml, 800 W) from Takealot at a discounted price of R599 (original retail R1137). What happened: The first blender broke after one use. Two replacement units were also defective. Over three weeks, I spent countless hours returning items, following procedures, and trying to get a proper resolution. Takealot’s response: They refuse to refund the original retail price. They only offered a replacement around the price I paid (R599) plus a R100 goodwill credit. They do not acknowledge the repeated failures or the massive inconvenience caused. My attempt to compromise: I offered to accept a DSP 6-in-1 Stick Blender replacement while keeping the R699 credit, but Takealot’s latest offer was even worse a minimal price waiver of R51, which is insulting considering three defective products and weeks of wasted time. I have escalated this issue to the Consumer Goods and Services Ombud (CGSO) for formal investigation. Takeaway for other consumers: Be aware of the risk of defective products and poor support when purchasing Mellerware products via Takealot. Attachments / Evidence: I have photos of the defective blenders and all email correspondence.0 replies
11 months ago
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement product
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement products were defective too! After making contact and promising a resolution Creative Housewares (Pty) Ltd / Mellerware disappeared...Terrible Experience with Takealot & Mellerware Three Defective Blenders I purchased a Mellerware Stick Blender (1500 ml, 800 W) from Takealot at a discounted price of R599 (original retail R1137). What happened: The first blender broke after one use. Two replacement units were also defective. Over three weeks, I spent countless hours returning items, following procedures, and trying to get a proper resolution. Takealot’s response: They refuse to refund the original retail price. They only offered a replacement around the price I paid (R599) plus a R100 goodwill credit. They do not acknowledge the repeated failures or the massive inconvenience caused. My attempt to compromise: I offered to accept a DSP 6-in-1 Stick Blender replacement while keeping the R699 credit, but Takealot’s latest offer was even worse a minimal price waiver of R51, which is insulting considering three defective products and weeks of wasted time. I have escalated this issue to the Consumer Goods and Services Ombud (CGSO) for formal investigation. Takeaway for other consumers: Be aware of the risk of defective products and poor support when purchasing Mellerware products via Takealot. Attachments / Evidence: I have photos of the defective blenders and all email correspondence.0 replies
29 months ago
First time terrible experience
Booked flights for the whole family, 5 flights from Johannesburg to Cape Town and due to terribly unforseen circumstances we were involved in a ******* and had to cancel, with case numbers and everything I expected a cash refund as circumstances changed in a terrible way over 10k I spent that I can't get back unless I decide to actually fly aging. I did not know that and that socks. Very unhappy ***0 replies
114 months ago
Laughable customer service
<p>Now I know why people say pizza hut is better than pizza perfect after three days of begging for help from pizza perfect finally they got back to me and said there was nothing wrong with the food they served, please take a look at the pics and let me know if im being unreasonable,two completely burnt pastas and burnt pizza. I wouldn't even feed a dying hobo what pizza perfect served me</p>0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)