Creative Housewares
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Creative Housewares
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lerato M
1 reviews | Active since Jan 2012
24 Feb 2026, 11:03
Very bad service
Hi ,I bought a Mellaware kettle at Jet Home Vaal Mall and activated a 3 year warranty in 2024 May.Now I'm being told I have to bring the kettle to Johannesburg for repairs as it has stopped working, I told them I can't go there as I'm staying far in Vaal(65km drive) to that place and they said they will send someone to collect it but not from my home and the guy called me a week or 2 weeks ago to say he will call me to collect it.But today whe I was at Jet Vaal Mall the lady called Katrina (claims she is the manager)at Creative Housewares was rude and told me there is nothing they can do,I have to go to them and when I was busy on the call with her,asking for her name again ,she decided to hang up the phone on me.A kettle that cost me +- R300 can cost me more than that to travel and get it fixed.I have proof that I communicated with them via email and they can even listen to their calls as I also called them and they also called them.the very same person saying no today,she is the one I communicated with on email.im rating you zero stars
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Lerato M
1 reviews | Active since Jan 2012
24 Feb 2026, 11:03
Very bad service
Hi ,I bought a Mellaware kettle at Jet Home Vaal Mall and activated a 3 year warranty in 2024 May.Now I'm being told I have to bring the kettle to Johannesburg for repairs as it has stopped working, I told them I can't go there as I'm staying far in Vaal(65km drive) to that place and they said they will send someone to collect it but not from my home and the guy called me a week or 2 weeks ago to say he will call me to collect it.But today whe I was at Jet Vaal Mall the lady called Katrina (claims she is the manager)at Creative Housewares was rude and told me there is nothing they can do,I have to go to them and when I was busy on the call with her,asking for her name again ,she decided to hang up the phone on me.A kettle that cost me +- R300 can cost me more than that to travel and get it fixed.I have proof that I communicated with them via email and they can even listen to their calls as I also called them and they also called them.the very same person saying no today,she is the one I communicated with on email.im rating you zero stars
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Anonymous
1 reviews | Active since Jan 2011
22 Jan 2026, 10:21
No spares, useless support.
Been trying for two to three weeks to get a spare part by communicating on Mellerware's whatsapp channel, although they did respond in the beginning, they have been ghosting me ever since after I sent pics, model numbers and all required info. I bought this brand for local support which has now proved to be useless. Might as well support Temu, this crowd may just as well have a support crew on Mars...China is closer and more helpful.
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Anonymous
1 reviews | Active since Jan 2011
22 Jan 2026, 10:21
No spares, useless support.
Been trying for two to three weeks to get a spare part by communicating on Mellerware's whatsapp channel, although they did respond in the beginning, they have been ghosting me ever since after I sent pics, model numbers and all required info. I bought this brand for local support which has now proved to be useless. Might as well support Temu, this crowd may just as well have a support crew on Mars...China is closer and more helpful.
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Nicole C
1 reviews | Active since Apr 2017
25 Sept 2025, 16:57
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement product
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement products were defective too! After making contact and promising a resolution Creative Housewares (Pty) Ltd / Mellerware disappeared...Terrible Experience with Takealot & Mellerware Three Defective Blenders I purchased a Mellerware Stick Blender (1500 ml, 800 W) from Takealot at a discounted price of R599 (original retail R1137). What happened: The first blender broke after one use. Two replacement units were also defective. Over three weeks, I spent countless hours returning items, following procedures, and trying to get a proper resolution. Takealot’s response: They refuse to refund the original retail price. They only offered a replacement around the price I paid (R599) plus a R100 goodwill credit. They do not acknowledge the repeated failures or the massive inconvenience caused. My attempt to compromise: I offered to accept a DSP 6-in-1 Stick Blender replacement while keeping the R699 credit, but Takealot’s latest offer was even worse a minimal price waiver of R51, which is insulting considering three defective products and weeks of wasted time. I have escalated this issue to the Consumer Goods and Services Ombud (CGSO) for formal investigation. Takeaway for other consumers: Be aware of the risk of defective products and poor support when purchasing Mellerware products via Takealot. Attachments / Evidence: I have photos of the defective blenders and all email correspondence.
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Nicole C
1 reviews | Active since Apr 2017
25 Sept 2025, 16:57
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement product
Extremely disappointed and utterly disgusted with the product and service of Mellerware and Creative Housewares DO NOT BUY THE STICK BLENDER 1500ML 800W I bought a blender via Takealot, not only did it break after only 1 use but the 2 replacement products were defective too! After making contact and promising a resolution Creative Housewares (Pty) Ltd / Mellerware disappeared...Terrible Experience with Takealot & Mellerware Three Defective Blenders I purchased a Mellerware Stick Blender (1500 ml, 800 W) from Takealot at a discounted price of R599 (original retail R1137). What happened: The first blender broke after one use. Two replacement units were also defective. Over three weeks, I spent countless hours returning items, following procedures, and trying to get a proper resolution. Takealot’s response: They refuse to refund the original retail price. They only offered a replacement around the price I paid (R599) plus a R100 goodwill credit. They do not acknowledge the repeated failures or the massive inconvenience caused. My attempt to compromise: I offered to accept a DSP 6-in-1 Stick Blender replacement while keeping the R699 credit, but Takealot’s latest offer was even worse a minimal price waiver of R51, which is insulting considering three defective products and weeks of wasted time. I have escalated this issue to the Consumer Goods and Services Ombud (CGSO) for formal investigation. Takeaway for other consumers: Be aware of the risk of defective products and poor support when purchasing Mellerware products via Takealot. Attachments / Evidence: I have photos of the defective blenders and all email correspondence.
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