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Active since Mar 2017

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36 reviews

3 months ago

Worthless home insurance, not to be trusted.

A while back the galvanised steel water pipe leading to our house sprung a leak, The pipe is more then 40 years old and this is the second time we've had a leak. We contacted a local plumber, who did the leak detection and then replaced the entire pipe. Lodged a claim with OMI, who sent around their plumbers to assess. They now insists that replacement was not necessary (apparently they subscribe to the Municipal maintenance philosophy - just patch) so are only willing to pay about 10% of the claim! This issue has now dragged on for 6 weeks. Insurance like this is worthless.

1 reply

Bryte Insurance Company

3 months ago

Broken website

Website captures information for the first step and then just hangs. Useless.

1 reply

Ezemvelo KZN Wildlife

7 months ago

Impossible to book online

Trying to make a booking using the KZN Wildlife booking web site is very trying as payment for the booking does not seem possible. Whichever platform (laptop or mobile, chrome or firefox) is used, one just gets the error: "Please ensure that you enter your email address or mobile number and password correctly. Mobile number should be in the format: ***". Seeing as OTPs are reaching me via email and mobile, it would seem the error is nonsense.

2 replies

iWYZE

22 months ago

iWyze ignore customer requests

Have twice sent emails cancelling a policy. Rejected requests to increase the premium and have had to reverse and cancel debit order payments from my side, but still they attempt to extract a premium each month. Complaints to their "customer care" are also ignored.

1 reply

Sasol

22 months ago

Sasol rewards still unusable

Lots of advertising about how rewards have become somewhat useful after being pretty much useless till now. However try registering on the app or the website. Broken.

4 replies

National Traffic Information System (eNaTIS)

25 months ago

RTMC online license renewal system hopelessly unreliable.

Registered online with RTMC (eNatis) and renewed a car license in May. System worked. Encouraged by this I tried again 13th July to renew licenses for 2 cars. Paid via EFT. Site still shows payment pending. Emails get automated response. Nothing else happens. No other response. The system is broken.

0 replies

DStv (MultiChoice)

30 months ago

DSTV seems hell-bent on losing their last few Premium subscribers.

I have been a premium subscriber to Dstv for many years. It has always been difficult to contact anyone at Multichoice who actually listens or can understand any technical problem. Recently this has become near impossible. Try chat on the site, waste of time, just get rote answers, most of which have no bearing on the issue. Email gives you boilerplate responses, which indicate that the email content was not read. My current issue is that the new streaming service, including catchup, and now Showmax have been re-platformed so that they no longer work on devices I use. We have an older Samsung Smart TV, which cannot run the Showmax app and I use Linux laptops, which is an OS Dstv in its wisdom has decided to no longer support. Amazon Prime, Netflix, and Disney+ all support my devices. I have suggested that since I can no longer access services, which worked well until late last year, I get a rebate on my subscription. Ignored, as usual.

2 replies

SPAR

33 months ago

Black Friday cynicism

Black Friday cynicism at its worst. I get adverts for 3kg Sunlight washing powder and 24 Twinsaver toilet rolls on special over the Black Friday weekend. The Superspar near me does not carry either of these items in those configurations and apparently never has. I feel it is dishonest to offer specials on items that are not available.

0 replies

SARS

46 months ago

Feel like I have been robbed.

Was taxed on a transaction that is supposedly tax free, namely the first withdrawal from a pension/provident fund. Have been trying to find out why. First did a request fro reason, no response. Next an objection, no response. Then a complaint, no response. On doing my tax return another objection, response was 'invalid objection, do request for reason'. Efiling shows that request for reason is not available. Tried the tax ombud, they say they cannot help, I have not exhausted all avenues. with SARS. Set up a telephonic appointment. No call. SARS at your service? I don't think so.

0 replies

Showmax

54 months ago

Showmax chatline useless.

It appears that Showmax implemented some changes recently. Suddenly we are back to an error we had some years ago. I use Ubuntu operating system, mostly using Firefox browser. Both are kept up to date. Used Showmax last about 2 weeks ago, no issues. Tonight I am getting lic1033 error, which tells me to update my OS or browser. Online chat gives no response (waited 15 minutes). Do not have these problems on Dstv Now.

0 replies

Review Distribution

5 Star

3 (8.3%)

4 Star

1 (2.8%)

3 Star

0 (0%)

2 Star

8 (22.2%)

1 Star

24 (66.7%)

Reviews

Worthless home insurance, not to be trusted.

Broken website

Impossible to book online

iWyze ignore customer requests

Sasol rewards still unusable

RTMC online license renewal system hopelessly unreliable.

DSTV seems hell-bent on losing their last few Premium subscribers.

Black Friday cynicism

Feel like I have been robbed.

Showmax chatline useless.

Review Distribution

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