TO
Tanja O
Active since Mar 2009
27
Reviews
0
Industries
Reviews
27 reviews1 month ago
Infringement not on FNB
The fine does not appear on the official FNB PayFine system when searched with my ID number and the infringement number. This raises concerns about its validity. The alleged speed of 135 km/h is disputed. The road in question is not suitable for such speeds due to bumps and conditions that make it effectively a slow lane. I question the accuracy and calibration of the speed camera. I never drive more than 80km in that lane. The fine was issued approximately four months after the alleged incident (November to March), which undermines reliability. Additionally, the notice does not indicate the exact time of the alleged infringement, which is a critical omission. The email address provided for lodging disputes is outdated and does not work, as it still refers to old contact details from 2024. This creates unnecessary difficulty for motorists and reflects poorly on the administration of the system.
1 reply
4 months ago
I like the fact that...
I like the fact that I can speak to a person when I have an issue
1 reply
13 months ago
Yearly increases, 24 months contracts to 36 months and out of bundel 2c
Seems Vodacom is just out to see how much more money they can get from their loyal customers. You have to pay to see who is calling you. Every year, they increase contract costs on existing contracts. Is a contract not binding? How can they increase your contract cost? Is this not the reason for signing a contract? Now, if you renew your contract, you have to make double sure that they don't put in 36 months because this is also a new thing seeking in. And because VAT did not go up, they are increasing out of bundle by 2c. Vodacom, this is getting out of hand. One of my contracts is up for renewal; do not automatically renew, as this is also happening as a new service we do not require.
1 reply
16 months ago
Disappointing Experience with Vodacom's Unfair Practices
I've been a Vodacom customer for several years, but my recent experiences have disappointed me utterly. Not only did they introduce yearly increases on existing contracts, but they also dared to take away customers' unused data that the customer paid for. This is completely unacceptable and feels like a breach of trust and contract. I signed a contract expecting a fixed tariff for 24 months, only to have the terms unfairly changed. I felt deceived and misled by their tactics, which seem more focused on profits than on customer satisfaction. To make matters worse, the salespeople push you to "sign here" without fully explaining the implications, and now I am tied into a 36-month contract with a device that is no longer manufactured. I hope Vodacom takes a long, hard look at its practices and starts prioritizing its customers' needs and transparency. I, for one, am will end all my contracts in August 2025 except where I was conned into a 36month contract but I will eventually cancel that one also
3 replies
20 months ago
Order #161773147 Estimated Collection from Later Today - that never arrived
I have never received a parcel for next-day delivery, even though I paid for it. There is always a problem. If you can't do it, don't advertise it. Then I would rather wait for the fee delivery in the next two days. I bought a walker for my elderly mother hoping it would arrive on 30 September (as paid for and promised by Takealot) but by 17h00 I had no confirmation SMS and the tracking app said that it was shipped at 12h46 and I live in a city. I'm so disappointed again.
0 replies
22 months ago
Chat to dumad@outsurance for the best advice service and policy
Had a good session with dumad@outsurance she saved me R700 on short term policy with another insurance company. Explain to me what I did not know and what I should know.
1 reply
34 months ago
Monthly statement increase very second month since 2020
Complained last month about my account that increase every 2 months. Vodacom rep**** that I would be contacted - that never happened! This month it went up again. Thanks but no Thanks Vodacom I am done with you! I also logged a call regarding upload and download and Vodacom''s answer was - it is your phone! I tested the speed in another phone and although it was better the speed was still under the average. This is the payment for 2023 Vodaom R661.85 R685.52 R685.52 R685.52 R685.52 R685.52 R699.47 R708.82
3 replies
35 months ago
Vodacom increase standing contracts with inflation!
Vodacom increase an existing contract with inflation WT!!! and then they say I signed for this increase. My last consistent Vodacom account was in 2020. This is my account payments for 2021 R981.84 R981.84 R1 000.84 R1 045.00 R997.84 R997.84 R997.84 R981.84 R981.84 R981.84 R981.84 R981.84 This is my account for 2022 R988.38 R981.85 √ R981.85 √ R661.85 R661.85 R661.85 R685.93 R661.85 R685.93 R661.85 R685.52 R661.85 2023 R661.85 R685.52 R685.52 R685.52 R685.52 R685.52 R699.47 I downgrade and downgrade just for Vodacom to add their losses to my account disguised as inflation - WHAT A DISGRARCE YOU ARE. I have scheduled my cancelations in advance and will port my numbers to MTN or even Telkom and be assured that it is Vodacom's fault for losing customers!
2 replies
41 months ago
Medshield offline from 30 Jan 2023 with no timeframe of when it will be online again
It is unacceptable that the Medshield system is offline for two days that I know off. Yesterday 30 Jan 2023 I had to pay for over the counter medicine out of my own pocket after I've been at Bromhof Dishchem and later the day at Clicks where I waited for nearly an hour at each pharmacy, but the system just timed out. Today I went to the doctor and after an hour at Bromhof Dischem and calls to Medshield where I was informed that they don't know how long the system will be offline and could I pay and claim back. Why should I have to pay and claim back - this is why I have a medical aid. Medshield take my contribution without fail so I expect service without fail. We the clients were not even informed of the offline issue, when it started and when it will be fixed - this is unacceptable.
2 replies
53 months ago
Transver of SASS
My mother moved from Cape Town to Gauteng and she had to transfer her SASSA. We went to Krugersdorp SASSA and were assisted by Dabiso at the door. The people at SASSA Krugersdorp is attentative and caring. One lady came out of the office to assist people standing in the Q. When we went inside to sign forms the same lady directed my elderly mother to a more comfortable chair where she could wait until it was her turn. Thank you for your dedication and willingness to assist.
0 replies
Review Distribution
5 Star
8 (29.62962962962963%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (25.925925925925927%)
1 Star
12 (44.44444444444444%)