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Annie D
Active since Jan 2017
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Dishonest and very ***********
I took out a R299 subscription with Geshton on the 9th of April under spotconnect. This guy **** to me in order to close a sale on his side. He told me I was going to get the airtime subscription the same day after accepting the debit order mandate only to find that the air time will be credited after I have paid the R299 which will be on the 5th of May. Once I got this information I immediately requested for a cancelation and it was processed and a confirmation email was sent to me. I have the sales call recording and the cancelation confirmation email. I've been under the impression that the debit order has been canceled since the day I got the email confirmation only to find that the debit order wasn't canceled and it went off on the 5th. I called in to request for my refund and sent a bank statement but I see no one is coming back to me to acknowledge my request and I don't have any reference number or turn around time for my refund request. I'm not sure if this people realize that the error is on their side or not because they are quiet and I'm impatiently waiting for my money to be returned. Please don't take out any subscriptions from uconnect they are ****ming people.
0 replies
7 months ago
I hate this company
I honestly don't know what to do for debtbusters to transfer my file to my attorneys. I've been asking since August and absolutely nothing has been done to date. The next thing my reviews will be canceled from this platform with no valid reasons and no resolution at all. I'm honestly drained and I regret signing up with debtbusters. I hate this company and everything that it stands for. I think i need to take this up with the media where my complaint won't be canceled.
1 reply
15 months ago
UberEats drivers are ****mers
I have never been this disappointed with uberEats never imagined I would loose money over this company. Yesterday i ordered food from KFC around 5pm. The whole time I had my phone with me tracking my order. As soon as I got a notification that the driver is on the way I went to wait for him at my gate. Mind you this was not my first order with them and I was quiet happy with overall service delivery I got from them. Back to yesterday, the driver calls me and when i answer my phone the call cuts. I never spoke to him at all on every call he made because they we're all cutting. Now I'm trying to get my refund and logged a request on uberEats app and the response I got was jaw dropping. This people are saying their driver followed their policy by calling me and it doesn't matter whether the driver spoke to me or not but the important part is that he made an attempt to call me. I tried to call back his number but the call went through to their customer service automated machine so the big question here is how the flipping he'll was I supposed to get hold this stupid driver? Now uberEats has a nerve to tell me the driver left my order at the gate and they send me a picture taken by the driver with the order still in his bag. I was at my gate the whole time so how did I miss him? And they tell me the driver was waiting 10min for me but I never spend 5 seconds on the phone with him. What this driver did was intentional and they are very comfortable with getting free food. I want my money back because your policy has got nothing to do with me. And what ****es me off is that the last time I had a similar situation with uberEats and the delivery guy was taking trips and more orders with my food in his bag since he couldn't connect with me but at least I managed to go to Mc Donalds and got my order.
0 replies
15 months ago
Prescribed letter's
I called fnb to get a prescribed letter on all my personal loans with them. The agents I spoke to kept on transferring my call to their collection department for assistance but everytime I got transfered i'd be asked to rate the service I received when I received no service at all. I hope someone will reply to me as I need urgent assistance on this matter.
2 replies
38 months ago
I want my money back
I decided to cancel my cover the agreement and get a refund on the premium that I have already paid but no one is helping me from this stupid company with a refund. Infact they are all quiet but before I took cover they were very active and calling me often. To the company management, please refund me and cancel my agreement with you on immediate effect.
0 replies
42 months ago
Incompetence
What a shocking experience I had especially now thàt I'm a first time customer at nedbank. My bank card was ordered on Friday the 05th and I haven't received any form of acknowledgement that a card has been ordered. I followed up with the call center to be told my card will be delivered no later than Friday the 12th and the branch gave me a turn around time of 2 business days meaning i wàs supposed to collect it today. My card was ordered by Blessing on Friday but and when I called the contact center this morning to follow up I was told by Gabriel that there's no ordered çard on the system and there were no remarks made to show that I called and spoke to someone. Well I guess it's true when they say first impression counts and for a first time customer this is really shocking and unacceptable. I would never switch to nedbank, I'd rather pay more for bank charges with my current bank rather than settling for such incompetence.
0 replies
50 months ago
Poor service
Last week I complained on hello Peter about the poor service I'm receiving from iwyze. They replied but nothing is happening, I'm still waiting for someone to send my UI-19form even today. The response I received from iwyze was to protect their image and not to assist me.they just had to respond to make readers believe that they attend to their customers complaints whereas they don't. Iwyze team please keep your word and send my UI-19form. I really wonder how you treat your customers when they claim from their policies. I personally need vehicle insurance but I will never ever take it out with you especially after the treatment I got from y'all. My claim with the labour department is pending because you are refusing to give me my UI-19form and that's very unfair. I'm taking this matter forward if you going to continue ignoring me. Please don't send this reply again: iWYZE's reply: 26 Apr 2022, 14:17 Dear Annie We acknowledge receipt of your complaint, and the contents are noted. Please be assured that we have directed your request to the relevant department for urgent assistance. Kind regards The iWYZE Team
0 replies
50 months ago
Poor service
I've been trying to get hold of someone who can assist me with regards to my UI-19 form from iwyze hr to no success. I have a pending application with department of labour but I cannot be assisted until I get the UI-19 form from iwyze hr. I've seen numerous emails and called a hundred times... Everytime I get transferred to their hr department someone answers and cuts the line deliberately. I have run out of options and I start to wonder if they can't help with a simple request like this what more with monetary claims. I really hope someone see this and revert back to me.
3 replies
114 months ago
unprofessionalism
<p>I have had a very terrible service from ABSA for the past two months from their recoveries call center to their paid up letters department. I have a personal loan that i have settled with absa from last year August paying R9000.00 untill October. I negotiated that my settlement be splitted into 3 payments and after paying the account in full i requested for a paid up letter. Everytime i call their recoveries department they tell me they will send an email to a certain department to close the account because its still open and showing a balance from their side and i keep getting sms from ABSA offering me a discount to settle my paid up account.</p> <p> </p> <p>I really dont understand how this ABSA bank system works, I'm not sure if its the stuff incompetence or if they just dont care. I told them a few times that ill log a complaint on hello peter and their treatment was like they giving me a go ahead to do it.</p>
1 reply
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5 Star
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3 Star
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2 Star
1 (11.11111111111111%)
1 Star
8 (88.88888888888889%)