Active since Jan 2017
3
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3 reviews2 weeks ago
Vehicle rental with Woodford
The service was exemplary as always, from the initial booking to the final return of the vehicle. The reservation process was seamless, the communication perfect, the staff demonstrated utmost efficiency and professionalism, and the vehicle was delivered in pristine condition.
1 reply
94 months ago
IPhone 8 defect
My iPhone 8plus froze whilst I was working on it. Since it was still under guarantee, I happily took it in for repair only to be told by the agent and 2 iStores that the home button was cracked and not covered by the guarantee. One even suggested that I dropped the phone. I was charged R8 800 for the repair which I very reluctantly paid as I was getting nowhere with the robotic answers of "not covered...". I have since seen countless complaints with the same problem. (see link below). This clearly is a device problem and Apple won't acknowledge this or take responsibility for it. They did not repair the phone but gave me a new device which I am reluctant to take because of this. Please help - I want my money back and the device recalled. https://discussions.apple.com/thread/ ********** ?answerId= ********** 6022# ********** 6022
0 replies
114 months ago
Vodacom, you p..d me off big time
<p>I notified Vodacom in Dec that I would not be taking an upgrade once my contract expired. However, a prepaid deal of R98 pm for R200 airtime + 1 G data was a lucrative offer which I accepted. However, wef 1 Jan, the new deal kicked in but without the data. After 3 frustrating calls, where my average "on hold" time was 45 minutes, the last lady I spoke to, on 5 Jan, picked up that my data had not been activated. However, whilst trying to resolve, the call was dropped. The only positive in this saga is that they sent me an SMS asking if my problem had been resolved and called me back. This time I was told that the problem would be escalated, Reference number 1- ********** 301552. It's halfway through the month and I had to buy more airtime as my allocation was being used for "out of bundle" data usage. I also had to buy bundled data. </p> <p>On 13 Jan I was allocated 1 Gig of data "in the meantime" but my problem remains unsolved. I'm just worried that I will have the same fight on 1 February. <br />I suggest that "hellopeter" be changed to "who p..d you off the most". No prizes for guessing who my choice would be. They will probably "as a gesture of goodwill" give me free airtime from midnight to 5am. We don't need these silly freebies. Just play your part Vodacom!<br />Hellopeter please help?<br /><br /></p>
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)