SN
Simphiwe N
Active since Jan 2017
36
Reviews
0
Industries
Reviews
36 reviews1 month ago
Bad Business Practice
I created a sub-domain, installed Wordpress and proceeded to develop a website using their hosting. Mind you I’m a first time user but have many years experience in this space having worked with Afrihost and going on to start my own hosting company. Anyhu I Made great progress the past couple of days untill today. Logged into the Wordpress Dashboard this evening to continue working on the site and I found that i couldn't work on the site. Everytime i try access the landing page through the dashboard i get routed to a coming soon page which is linked to the site builder they have. I checked file manager and i saw that they added a new index file called spb_index and tempered with the original wordpress index page leading me to constantly land on their SPB page. I did not ask for this i just saw it there without my consent. Firstly, why are you editing my files without my permission? Why are you forcing me to use a page builder i have no intention of using? If i had to take this up with the National Consumer Commission domains would not have a great time. I have great relationships with the people at NCC so i can take it that far if need be. It’s not a big of deal for that but I hate this kind of business practice. It’s despicable.
3 replies
1 month ago
Nock Off Tyres sold to me
Sometime last week I got a R250 ticket for worn out tyres. I was fortunate not to get a bill of R500 to R1000 cause I pleaded my case. However this ****ed me off cause I have a standing case with Tyger Wheel and Tyger Rivonia for selling me poor quality Tyres. Some context, I went to them in November to buy Tyres, I asked them for budget friendly tires cause at the time I did not have money to spend on Tyres. I even used payjust now to get these tyres. Now I have bought budget friendly tyres from them before and they've gone on to last me for more that 3 to 4 years, traveling long distances in all kinds of Terrain. However these Tyres were completely finished by January 2026 after having bought them in November 2025. These Tyres did not complete a full 2 months and they were gone. I've bought Tyres many times over the years but never in my life has such ever happened. The longest distance travelled with these tyres was 382 killometers from Sandton to Nelspruit. During this time I was not carrying any loads or doing anything that would justify this type of Wear and tear. Now granted I had not done wheel alignment as I was going to fix my V-Arm and I explained this to them but by the time I had come back to do the alignment the tires were gone. I am not an Uber driver or a person who uses the car to make a living nor do I go to the office everyday. So there is absolutely no way this makes sense. It's now May with these tyres and now they are completly gone hence tickets. I used to receive updates about my issue but now things have gone silent. I guess the assumption is that I will let it go. Tyres are too expensive to simply just buy new onces especially in this economy. I am a loyal customber and generally get my Batteries and Tyres from them, they know this cause I am on their system. I need replacement tyres else if they not going to do that then they must say so, so that I know how to proceed going forward. I have no issues with the sales person who sold me the tyres. He's a great guy and actually helped me with a claim I had with COJ. So great guy but I do have issues with the Tyres I was given, and NO i AM NOT LETTING THIS GO.
1 reply
4 months ago
Discovery Bank Customer Service is beyond Poor
They give you the option to increase your credit limit easily on the app but when you try reduce it, no option to do so on the app and when you call in the customer service folks don't know how to do that. The banks practises are so archaic. I was a client that had my salary paid into my discovery account and had a number of multiple savings accounts. I am gradually existing their banking system cause it's really bad. They need to invest in training their staff and give us more options to get support. Follow in the footsteps of FNB, make it easier for clients to get their needs met. The facy macbooks and fancy glass building will not and cannot sustain poor service.
4 replies
16 months ago
Law on Call
I just got billed for law on call after i requested that it get cancelled last month. Please can the charge be reversed and the service cancelled. Also the turn around time for email replies on law on call is close almost a full week and the replies after waiting a full week are also not helpful or progressive leading to a month of back and forth just trying to cancel a service.
1 reply
17 months ago
Billing Issue
My account is said to be areas but it’s not. I has my debit order bounce last month which i later paid. To pay the debit order i went to my local club and ask them to send me a payment link which they sent but minutes later i got another link. So i got two links to pay. One link asked me to pay R60 and the other had me pay R217.50. I paid both and sent bank statements to Nontlantla.Jack(head office 3-Jan-2025) & Lindo Zondi(local club 19-dec-2024). It’s 6 Jan and my account is still not active despite having paid. Then u call virgin active and their calls all just randomly cut. I’m tired of calling them hence this write up. Please can my account be activated i’ve done my part, sent statements, called and made numerous follow ups. It’s January i need to going with my gym routine so this is urgent.
0 replies
17 months ago
Please send me my recording
An FNB AGENT called earlier this year to sign me up for credit card insurance. Now that i’m unemployed i try claim & i’m told when i took the claim i was unemployed so i couldn't be covered for unemployment benefits. So i asked for the recording to be sent to me & nothing has been sent to this day. Please can i get the recording that was made on the day i signed up for the credit card insurance. Regards
3 replies
21 months ago
NO SERVICE FROM FNB FIDUCIARY
Not having any joy with FNB fiduciary. My emails are being ignored. I’m expecting feedback from Eugene Tammy Peffer, I have been emailing her from last week, I even took leave to try get this sorted but that made no difference cause i am not getting any kind of help from any FNB branch or Via email. I am trying to wrap up my dads estate. FNB sent documents to the masters office and i got an sms from the masters office in Nelspruit confirming that it will take 21 days but nothing has happened since. This sms was received on the 11th of June. It’s now 30 August & there’s no feedback at all, so i went to the masters office and found the receptionist/administrator who asked for my reference number which i gave her, she then looked it up on her system and found that FNB needs to send them the “Undertaking” i then went to FNB Nelspruit Pinnacle for assistance and there was a lady who was helping me, she found that the specialist assigned to my case is Mpho Netshirembe. I emailed her & Dineo Mamatho. Mpho then rep**** stating that Eugene Tammy Peffer is the one dealing with the case now. Mpho also went as far as emailing Eugene in response to my email to her but there was no feedback at all from Eugene Tammy Peffer. I followed up with Eugene last week Friday 23 Aug and there was no feedback. I followed up again with Eugene on the 27 of Aug & there was no feedback. It’s now the 30th of Aug and there’s still no feedback. I would like feedback on this matter as soon as possible.
1 reply
22 months ago
Budget Trailer Rentals has the worst customer service ever!
We were told that by 8am they will open. We basically got service at 9am. All our plans were delayed and when we bring back their trailer late we get charged an arm and a leg. So it’s ok for them to offer poor service and be late but we get charged when we are late? Let alone how their manager engages with clients. The owner is no different, he does not seem to take criticism quite well. Just a view of their google reviews and you see that his staff members are bad at keeping time. He then defends them by saying they take public transport! Taxi drivers wake up at 3am and start collecting people! To simply say our staff use public transport is no excuse! South Africans start work at 8am and they manage to get to work on time yet his staff members can’t keep time. The company is not well managed! If u care about your peace of mind, do not use their services. Plenty trailer services in the area.
0 replies
23 months ago
FNB Charged Me For Transactions They Declined Due to suspected *****
I woke up to a number of declined transaction on my FNB app, when asking FNB what the issue is they point out that I had multiple declined transactions from Monster Insights. I proceed to tell them that the transaction was as a result of FNB blocking the transaction due to them thinking it's *****. Also I did not know why the transaction was being blocked cause I had money in the account so I tried a couple of times. Until I realised a pattern that would happen, everytime the transaction would get declined, I would get an sms from fnb. So I opened those sms and found that FNB had beenn declining the transaction cause they thought it was *****. I then proceeded to read through those texts and found that I could actually confirm that the transaction is not ***** then FNB would accept the payment which I ended up doing. What I was not expecting today is to wake to a string of R6 charges from FNB. The reason why I am not happy about this is simply because I did not block those transactions FNB did, my account had money which I specifically put into my account for that transaction. Went to the FNB chat a few minutes ago and in short Nonhlanhla from Commercial Chat Service told me, "If you were the one who was processing the transactions even when they were declining, instead of contacting the bank the bank to find out the reasons for decline, unfortunately the fee cannot be reversed because the fee structured are in your pricing guide. It is your responsible as client to go through your pricing guide to avoid paying for unnecessary fees.FNB declined transaction fee (local and international point-of-sale, scheduled payment) R6.00. " Which I disagree with, I am ok to be charged R6 if I know there is no money in my account but In this case there was money and FNB is the one that cancelled the transaction. Also her or FNBs logic is flawed cause yall state that I need to call you immediately to discuss the transaction, even if I did that you would still charge me for that declined transaction. So either way wether I called or not the fact that FNB rejected the transaction, there would still be a R6 charge. I would like the charges linked to the declined transactions which were caused by FNB to be reversed cause it was not my fault.
1 reply
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32 (88.88888888888889%)