SL
Sihle L
Active since Jan 2017
36
Reviews
0
Industries
Reviews
36 reviews3 weeks ago
Useless service
I am writing to express my disappointment with the service I have received from your company. Unfortunately, my experience with Fly Cool has been extremely frustrating. The level of service and communication has been poor, and I feel that my concerns have not been handled with the professionalism and urgency they deserve. As a customer, I expected reliable service, prompt assistance, and clear communication. Instead, I have experienced unnecessary delays and a lack of support, which has caused significant inconvenience. I kindly request that this matter be investigated and that a satisfactory resolution be provided as soon as possible. I hope you will take this complaint seriously and use it as an opportunity to improve your customer service. They don’t know what they are doing . I have never seen people as useless and dumb as the ones working at fly.cool They also lack understanding and empathy Kind regards, Siphesihle Limba
1 reply
1 month ago
You need to do better
I went to go get a new battery today and Netstar didn’t even notify me that the battery has been taken out anyway after that was done hours later I tested and pressed the panic button to test if it working . I got an and to say press 1 or 2 I think 10 mins later I then received a call . I was actually surprised that they didn’t notify me that my battery been removed but the package I’m on says that what they do . My mom took her car in a s they changed her battery. tracker called immediately and my mom. Notified them she was at the dealer getting a new battery Netstar you need to do better
2 replies
3 months ago
MTN is a **** - stay away from them
MTN is a **** They charging me R700 for cancellation. My contract was ending on the 11 of feb and was set to be Vance in the 11th Feb Which it was done but why am I being chargered R700 cancellation fee I hate mtn and I really wish I never have to deal with them ever again
0 replies
4 months ago
Stay away
I would not even give them a 1 star rating Please stay away from this insurance
1 reply
5 months ago
**** stay away from them
Rating them a one star is even going beyond This company is a **** and they don’t care 🤷 Poor customer service Stay away from them They giving my mom a headache and she is old
1 reply
5 months ago
MTN is a ****
Please stay away from mtn it a **** I won’t even write you a long story all I can say is stay away from Mtn
1 reply
5 months ago
Unfair charge of R34 with zero balance
I'm writing to express my frustration with a recent issue. Despite having a zero balance, I've been charged R34. I've contacted customer care, but they were unable to assist and seemed unknowledgeable. My concern: - How was I charged R34 when my balance was zero? - Why can't customer service resolve this? Request: - Investigate this charge - Refund the R34 - Have someone competent call me to resolve this I've been a loyal customer, and this experience is unacceptable. Sincerely, Siphesihle
0 replies
5 months ago
Exceptional Service at Waltons Albertan New Market
Dear Team I wanted to express my sincere appreciation for the outstanding service I received at your store today. The two ladies who assisted me, Witness and Lerato, truly went above and beyond. Their knowledge, warmth, and excellent communication made my shopping experience truly enjoyable. They were patient, helpful, and ensured all my needs were met with a smile 😊. Please pass on my gratitude to Witness and Lerato – they are assets to your team! I'd happily return to Waltons thanks to their service. Thank you again for providing such a positive experience. Best regards, Siphesihle
1 reply
7 months ago
Useless call centre
The call centre is so useless everytime I can to find out out a cash send that was supposedly refunded they put me on hold and the can cuts . Nobody bothers to call back But it fine keep the money 😏 😏
1 reply
8 months ago
Good service
Great service from Tommy He assisted me with my card replacement
1 reply
Review Distribution
5 Star
5 (13.88888888888889%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
31 (86.11111111111111%)