Active since Oct 2016
19
Reviews
0
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Reviews
19 reviews9 months ago
No longer good
They used to be great. Now tokens take hours and/or never get sent to the email address. They then try to say it is your email that is at fault - or Eskom - or the bank - or or or or or
1 reply
18 months ago
Efficient and Charming
As part of Husky Rescue South Africa, I deal with Virbac Backhome a lot. Kovilan Nagia is the most helpful and efficient person. Never have I had a problme that he couldn't solve or assist me with. Every pet should be microchipped and Backhome are the best! Thank you Kovilan.
3 replies
23 months ago
Dotsure amazingness!
I am never disappointed by Dotsure. Their efficiency and assistance is beyond compare. I know that my beloved dogs have guardian angels on their side...
1 reply
24 months ago
Excellent Service
My website was not working and the original creator of it is no longer available. 1-grid sorted it out in less than 48 hours!
1 reply
26 months ago
Useless follow up
This is now the third time I have had to BEG for my electricity token. This evening received acknowledgment that they had received my payment. I waited and waited - no token. Three hours later no sign of it! The previous two tokens were only received because I complained. Online chat useless. WhatsApp useless. My elderly relative may be out of electricity before sunrise tomorrow. They have my money. No apologies,
2 replies
26 months ago
Dotsure for pets IS the best!
Dotsure always gives the best, most efficient and pleasant service! Tamlyn Mostert, the most recent consultant I have dealt with, is no exception. She was just as good, just as friendly and just as helpful. Thank you Dotsure.
1 reply
32 months ago
Never disappointed
Excellent service as always. Glayvia Martin was the epitome of courtesy, kindness and efficiency.!
1 reply
35 months ago
Dainfern Col’Cacchio and Waterfall convenience.
Dainfern : What a lovely space to enjoy good company and fabulous food. The staff are friendly and fun and the owner always makes you feel at home… highly recommended! Waterfall: great takeaways. Again the staff are charming and the food is always a high standard.
0 replies
36 months ago
Lack of service
They have been good until I tried to cancel my late father’s house, which I paid for. We moved my mum and asked DUMA to activate her new address. No one called to do it but, amazingly, I was charged!! Incredible. I complained, then went to to a rival company who arrived within 24 hours! DUMA continued to charge for the UNservice. I have my own property with Duma and did not change this. However after a breach of security where DUMA did not respond I found out that my ENTIRE account had been suspended - no warning, no emails, no phone calls, just the regular invoices saying no money owed! Three nasty phone calls later - still no apologies ~ I wax told not to worry. We are sure nothing will happen to you. Wait until Monday. I have paid next month in advance to ensure my safety! Not acceptable
1 reply
Review Distribution
5 Star
12 (63.1578947368421%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10.526315789473685%)
1 Star
5 (26.31578947368421%)