LD
Leon D
Active since Sep 2016
5
Reviews
0
Industries
Reviews
5 reviews7 months ago
I am absolutely delighted that this matter has finally come to an end!!!. I thank Sumaya and Nkoli,
I am absolutely delighted that this matter has finally come to an end!!!. I thank Sumaya and Nkoli, Thank you so much for your assistance and for taking the time to explain everything so clearly during our call earlier today. I truly appreciate your support and the progress made. it’s such a relief to know the issue is being finalized. Wishing you a wonderful and joy-filled day ahead!
1 reply
9 months ago
Standard Bank’s Pension-Backed Loan Process Is a Complete Mess. Zero Transparency, Zero Accountability
I app**** for a pension-backed housing loan of 350k at the Standard Bank Kingsmead branch on 22 July 2025. I submitted all the required documents in person and then waited. For an entire month, I received NO feedback. No email. No phone call. Nothing. I had to follow up myself on 22 August, only to be told I needed to submit more documents, which they never told me about in the first place. On 26 August, I submitted the updated documents. A few hours later, I received a vague SMS saying my application had been declined. No explanation. Not even an email. All previous communication was via email, but now the most important decision — rejected without a reason — gets dropped casually in an SMS? I called again. This time, I was told I had to resubmit the Ithala Settlement Letter because it had “expired” during the process. Why? Because of their delay. I waited another 2–3 days to get it from Ithala and submitted it on 29 August. Then, after all of this back-and-forth, on 11 September, I finally received an email stating that my loan was declined because I am “under debt review.” Excuse me? If I were under debt review, why wasn’t that picked up on day one? Why let me go through weeks of submissions, calls, and wasted time? That should have been flagged instantly. To confirm, I pulled my Experian credit report, and no debt review was listed. I sent it to them. Their response? “The debt review doesn’t appear on your credit report; it’s on our internal system. You were placed under debt review on 30/09/2016.” When I asked for proof of which company allegedly placed me under debt review, they said, “We don’t have that info. Try contacting NCR.” Seriously? Let me be clear: This was a pension-backed housing loan, not a personal loan. I’m borrowing against my own pension, yet Standard Bank applies the same outdated credit rules as if they’re giving you money out of their own pocket. Absolutely ridiculous. This entire process shows that: 1. Their internal departments don’t talk to each other 2. There’s no transparency 3. The left hand doesn’t know what the right is doing 4. They treat clients like they’re doing us a favour If this is how Standard Bank handles pension-backed loans, it’s clear they don’t actually want to help people. Maybe they don’t make enough profit on them, or maybe they’re just comfortable with being the only bank offering this product, so they act like they’re untouchable. Well, we’re tired. To Capitec, FNB, Absa, Nedbank, TymeBank, etc, please offer pension-backed housing loans. Thousands of us are ready to switch the moment you do. We need real alternatives to this broken system. Standard Bank, your service is unacceptable. We deserve better
1 reply
47 months ago
Allianceserv Poor Service
I have paid off Debt via allianceserv, but there are failing to handover my account to Vodacom and to send me a proof of payment. I was promised by allianceserv that within 21 days I will receive a proof of payment and now it’s almost two months. I have sent some email request and call them several times, but the department that do handover account and sending proof of payments has a bad customer service. What a Poor service. they don’t deliver what they have promise to their clients. Account handover and sending a proof of payment for the client, it shouldn’t take more than 21 working days per client. Because I am sure it a matter of copy and paste same details, and just change client name and amount that was paid, then handover the account to Vodacom, so that they will update the client account on their side.
0 replies
47 months ago
Allianceserv Poor Service
I have paid off Debt via allianceserv, but there are failing to handover my account to Vodacom and to send me a proof of payment. I was promised by allianceserv that within 21 days I will receive a proof of payment and now it’s almost two months. Vodacom please do something with allianceserv. Poor service, they don’t deliver what they have promise to their clients. Account handover and sending a proof of payment for the client, it shouldn’t take more than 21 working days per client. Because I am sure it a matter of copy and paste same details, and just change client name and amount that was paid, then handover the account to Vodacom, so that they will update the client account on their side.
2 replies
56 months ago
Bad management "manager"
Please assist employees of Shoprite in Richards Bay, Bullion Boulevard & Krugerrand R/Bay, Tel No 0317807380. There are so many things that aren’t right with the management of that store. Their managers they are treating their employees like slaves, e.g., They don’t receive their pay slip their manager keep on telling them that “there’s a problem with printer that print their pay slip” all their employees since they started working there, they haven’t received they pay slip, meaning none of them that have who an access to apply for any funeral policy, credit card or home loan. Going to the loo is the mission especial those females who are in their periods, their manager doesn’t allow them to go so many times to the loo, meaning it even harder for those who need to change their pads when they are on their periods. Those who start working at 7h00 their lunch is at 15h00, meaning there’s no break in between because their manager doesn’t care about employees.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)