Active since Aug 2016
Their service is efficient and their insurance can be trusted that they will deliver when your pets are in need
How is Discovery support to change something as simple as banking details? And their admin support is wild
Just DO Yourself a favour and DO no sign up with these guys. it is that simple. Where other service providers has 24hr technical support they do not even have a technician to come out on a Sunday so now we have not had wifi since yesterday (Saturday) and today is Sunday not even a response to support emails, no answer on their support line. but they are posting marketing messages on their socials for Mothers day.. and left so many clients high and dry in the complex we live in
it is efficient and they actually care about the wellbeing of your pet
Dear Auto and General. I would literally never consider you ever in future. you seem to have a solid name in your reputation. But my experience with you to lay a 3rd party claim has left a bitter taste in my mouth and s causing me serious stress and anxiety. 1) I sent my support docs to you at least 5 times and was the one constantly following up, Only when I team leader got involved was I told there are further outstanding documents. 2) Once they received all docs I was told it has been approved payment will reflect in 5-7 days... Once again it took me following up to say their client has reversed or stopped paying which was not the case as his bakkie has already been collected and being seen too. so he then followed up and said this is untrue as I am fully covered for 200% etc Investigation is still ongoing while my car central locking system and sensors are no longer working properly I continue to wait (2 months later) do yourself a favour and go with outsurance or discovery never auto and general
This is just a scam of an insurance not sure how they are allowed to operate in SA. with my grandfathers passing i struggle to sleep knowing they took his money for over 18yrs and gave him 6 duplicate policies that are worthless. Shocking business practice. Please warn especially elderly people not to invest with them thinking they are taking care of their family when they are no longer there.
Anybody with assistance to have old telkom Phone lines removed from our property. Not sure which department to call as they send you from pillar to post and it also seem as if external contractors are involved it is a frustrating mess
Moimooi customer service team is A class. . Angelique De Andrade is just one example of great customer service. In such trying times they have really been that one space I can get guilt free treatments. As they continue delivering a professional service all round at guilty low monthly membership rates knowing they have gone the extra mile to keep their staff and customers safe. Honest appreciation review. Xx
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