PG
Plus Group Properties
Verified Business
PG
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Plus Group Properties earns strong praise for individual agents who guide buyers and tenants through complex transactions with patience and dedication. Clients repeatedly name agents like Belinda, Sylvester, Lindiwe, Eugene and Tshidi as exceptional. However, a notable minority of tenants report serious issues with deposit returns, maintenance delays, and communication breakdowns once they move into managed properties.
TrustIndex
9.8
ย
Ranking
#2
in Property Management
NPS Score
79
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Plus Group Properties earns strong praise for individual agents who guide buyers and tenants through complex transactions with patience and dedication. Clients repeatedly name agents like Belinda, Sylvester, Lindiwe, Eugene and Tshidi as exceptional. However, a notable minority of tenants report serious issues with deposit returns, maintenance delays, and communication breakdowns once they move into managed properties.
Plus Group Properties's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Agents are consistently named and praised for going the extra mile, treating clients like family, and remaining patient through complex first-time buyer journeys. Personal touches like welcome flowers and key handover gifts recur across reviews.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
๐๐ข๐ ๐ก๐ฅ๐ฒ ๐๐๐๐จ๐ฆ๐ฆ๐๐ง๐๐๐ I had an exceptional experience working with Tebogo Shongoane from Plus Group Properties when selling my house in Noordwyk, Midrand. From day one, Tebogo was professional, proactive and kept me informed throughout the entire process. Selling a home can be stressful but his expertise and dedication made everything seamless and worry-free. I highly recommend Tebogo to anyone looking for a reliable and top-tier real estate agent!
1 reviews | Active since Jan 2020
๐๐ข๐ ๐ก๐ฅ๐ฒ ๐๐๐๐จ๐ฆ๐ฆ๐๐ง๐๐๐ I had an exceptional experience working with Tebogo Shongoane from Plus Group Properties when selling my house in Noordwyk, Midrand. From day one, Tebogo was professional, proactive and kept me informed throughout the entire process. Selling a home can be stressful but his expertise and dedication made everything seamless and worry-free. I highly recommend Tebogo to anyone looking for a reliable and top-tier real estate agent!
1 reviews | Active since Jan 2020
From commencement to post-registration, I've received emmence support, direction and updates timeously. The professionalism and dedication was beyond measure. I have been at peace knowing the company has my best interests.
1 reviews | Active since Jan 2020
From commencement to post-registration, I've received emmence support, direction and updates timeously. The professionalism and dedication was beyond measure. I have been at peace knowing the company has my best interests.
1 reviews | Active since Jan 2020
With Nana : communication was effective from start to finished and process was well monitored . The level of professionalism is of apex level .
1 reviews | Active since Jan 2020
With Nana : communication was effective from start to finished and process was well monitored . The level of professionalism is of apex level .
1 reviews | Active since Jan 2020
Worked with Agent Muano Vele Khakhu, as second home buyer's we are grateful and exceptionally impressed with her work, The constant communication even out of her working hours kept us at ease and informed.Thank you for listening to our needs onto finding us this beautiful home. I will go through this process with you anytime.
1 reviews | Active since Jan 2020
Worked with Agent Muano Vele Khakhu, as second home buyer's we are grateful and exceptionally impressed with her work, The constant communication even out of her working hours kept us at ease and informed.Thank you for listening to our needs onto finding us this beautiful home. I will go through this process with you anytime.
1 reviews | Active since Jan 2020
I moved into Fernel Park, Olympus Pretoria, on 1 May 2025 through Plus Group Rentals, despite the negative reviews I had seen on TikTok. I chose not to let other peopleโs experiences influence mine, as I generally consider myself a reasonable and non-problematic tenant. At the end of April 2026, I renewed my lease for a further 12 months. During the renewal process, I successfully negotiated a 5% rental increase instead of the proposed 10%, after discovering that some tenants within the same complex had reportedly been paying approximately R7,400 for the past two years, while my rental had already increased to R8,000. Shortly thereafter, an opportunity arose for me to relocate back to Nelspruit. In terms of my lease agreement, I am required to provide 40 working daysโ notice unless a replacement tenant is secured to occupy the unit from 1 June 2026. Initially, I intended to honour the full notice period in good faith. However, matters escalated when I was allegedly pressured to pay an additional R400 on the basis that my lease had reverted to a month-to-month agreement at the original proposed 10% increase. I was further informed that if I failed to pay this amount, I would become liable for an agentโs commission penalty for the remaining 9 months of the lease, amounting to R2,086.56. This came as a surprise, particularly because I have written communication confirming that I would not be liable for the agentโs commission penalty, allegedly because the agent had not yet received commission. Despite this, I have actively tried assisting in finding a replacement tenant, especially considering how many units in the complex appear vacant and the concern that my unit may not be prioritised for remarketing. Unfortunately, communication has been inconsistent, with some emails ignored or overlooked entirely. As a result, I have decided to proceed with moving out at the end of May 2026, regardless of whether a replacement tenant is found. In my view, if agreements can easily be changed or reversed after the fact, it undermines the validity of the agreement itself. As a precautionary measure, I have also started engaging with the Gauteng Rental Housing Tribunal should there be any dispute regarding the return of my deposit or the legality of the charges being imposed. This review is not intended maliciously, but rather to document my experience and ongoing concerns regarding communication, transparency, and the handling of this matter.
1 reviews | Active since Jan 2020
I moved into Fernel Park, Olympus Pretoria, on 1 May 2025 through Plus Group Rentals, despite the negative reviews I had seen on TikTok. I chose not to let other peopleโs experiences influence mine, as I generally consider myself a reasonable and non-problematic tenant. At the end of April 2026, I renewed my lease for a further 12 months. During the renewal process, I successfully negotiated a 5% rental increase instead of the proposed 10%, after discovering that some tenants within the same complex had reportedly been paying approximately R7,400 for the past two years, while my rental had already increased to R8,000. Shortly thereafter, an opportunity arose for me to relocate back to Nelspruit. In terms of my lease agreement, I am required to provide 40 working daysโ notice unless a replacement tenant is secured to occupy the unit from 1 June 2026. Initially, I intended to honour the full notice period in good faith. However, matters escalated when I was allegedly pressured to pay an additional R400 on the basis that my lease had reverted to a month-to-month agreement at the original proposed 10% increase. I was further informed that if I failed to pay this amount, I would become liable for an agentโs commission penalty for the remaining 9 months of the lease, amounting to R2,086.56. This came as a surprise, particularly because I have written communication confirming that I would not be liable for the agentโs commission penalty, allegedly because the agent had not yet received commission. Despite this, I have actively tried assisting in finding a replacement tenant, especially considering how many units in the complex appear vacant and the concern that my unit may not be prioritised for remarketing. Unfortunately, communication has been inconsistent, with some emails ignored or overlooked entirely. As a result, I have decided to proceed with moving out at the end of May 2026, regardless of whether a replacement tenant is found. In my view, if agreements can easily be changed or reversed after the fact, it undermines the validity of the agreement itself. As a precautionary measure, I have also started engaging with the Gauteng Rental Housing Tribunal should there be any dispute regarding the return of my deposit or the legality of the charges being imposed. This review is not intended maliciously, but rather to document my experience and ongoing concerns regarding communication, transparency, and the handling of this matter.
1 reviews | Active since Jan 2020
The worst Estate agent properties. Quick to take your deposit for rental but to pay it back once you have moved out you will fight and fight while they ignore your emails and zero communication. Iv never been so ****ed. #work with them at your own risk. I wish there was lesser stars to give. One star is too good for them. The pits!!!
1 reviews | Active since Jan 2020
The worst Estate agent properties. Quick to take your deposit for rental but to pay it back once you have moved out you will fight and fight while they ignore your emails and zero communication. Iv never been so ****ed. #work with them at your own risk. I wish there was lesser stars to give. One star is too good for them. The pits!!!
The most common complaint about Plus Group Properties, based on Hellopeter's AI analysis of recent customer reviews, is Rental & Property Management. While placement and onboarding are praised, several tenants report unresolved maintenance issues including leaking roofs, faulty stoves and flooding, alongside disputed deposit deductions on exit. Communication from property management reportedly breaks down once tenants are in occupation.
Plus Group Properties scores 4 out of 5 on Hellopeter's AI analysis of service quality in Estate Agents, compared to the Estate Agents industry average of 3.1. Their strongest theme is Agent Quality (4.6); their weakest is Property Management (3). The top AI-rated Estate Agents business on Hellopeter is O-Yes Properties (4.6). How is the AI Score calculated? โ
Plus Group Properties has a TrustIndex of 9.8 out of 10 on Hellopeter, based on 185 reviews in the last 12 months. Hellopeter has tracked Plus Group Properties across 194 total reviews. How is the TrustIndex calculated? โ