PD
Pizza Del Forno
Claimed Business
PD
Pizza Del Forno
Claimed Business
19 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Pizza Del Forno receives sharply divided feedback across its branches. Customers consistently mention slow service, long waits for food, and dismissive or unprofessional staff attitudes, with several recurring complaints about cold or soggy meals, questionable ingredient quality, and disappointing desserts perceived as overpriced. On the positive side, a recurring theme is friendly, attentive waitstaff at certain branches like Bergbron, generous portions, and flavourful pizza and pasta when the kitchen performs well. Delivery reliability and complaint handling are frequently flagged as concerns.
Performance(last 12 months):
Trustindex Rating
3TrustIndex
3
Review Distribution
2.2|19 Reviews
Jul '25 - Jun '26
Recent reviews (19)
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Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 15:59
Del Forno Hartbee****rt APPALLING! Stay Away!!!!
Del Forno Hartbee****rt has appalling “service”, the staff are pathetic and could not get rid of us soon enough. We ordered coke, came room temperature, no glasses even, while the place is literally a ghost town, even our questions about items on the menu was met with disdain, this being 2.5 hours before it closes. The staff clearly just want to stand and chat with each other, at least they excel at that. The place must do everyone a favour and close its doors, it and its staff are a disgrace and embarrassment to the area.
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 15:59
Del Forno Hartbee****rt APPALLING! Stay Away!!!!
Del Forno Hartbee****rt has appalling “service”, the staff are pathetic and could not get rid of us soon enough. We ordered coke, came room temperature, no glasses even, while the place is literally a ghost town, even our questions about items on the menu was met with disdain, this being 2.5 hours before it closes. The staff clearly just want to stand and chat with each other, at least they excel at that. The place must do everyone a favour and close its doors, it and its staff are a disgrace and embarrassment to the area.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 17:32
Excellent service. Excellent food
When i entered the staff helped us immediately. Friendly service and a waitress martha who know the menu, knows how to interact, friendly and professional. She catered to our every need. A manager who dropped by, not to be an nuisance, just to check if we are ok or need anything else. Martha took our order and with me being fussy, she and the chef did not disappoint at all. Our bill came to R600 and we ordered a large pizza with extra feta and cheese, a fettuccini pasta with lots of bacon and mushrooms, a full breakfast which came with a coffee, a kiddies mac and cheese. And 4 cool drinks. At any other restaurant the bill would have been over R800 or even more. The food was fantastic. Pasta creamy and just perfect. Pizza came with all the extras like chillies etc, even the cheese and mac was made to perfection. Huge portions. The quality was really amazing. We left there very impressed. I can really say very well done to the team. Amazing work.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 17:32
Excellent service. Excellent food
When i entered the staff helped us immediately. Friendly service and a waitress martha who know the menu, knows how to interact, friendly and professional. She catered to our every need. A manager who dropped by, not to be an nuisance, just to check if we are ok or need anything else. Martha took our order and with me being fussy, she and the chef did not disappoint at all. Our bill came to R600 and we ordered a large pizza with extra feta and cheese, a fettuccini pasta with lots of bacon and mushrooms, a full breakfast which came with a coffee, a kiddies mac and cheese. And 4 cool drinks. At any other restaurant the bill would have been over R800 or even more. The food was fantastic. Pasta creamy and just perfect. Pizza came with all the extras like chillies etc, even the cheese and mac was made to perfection. Huge portions. The quality was really amazing. We left there very impressed. I can really say very well done to the team. Amazing work.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 15:59
Appalling food
Absolutely disgraceful. My spaghetti bolgnaise turned out to be a punnet of tasteless slop, not a hint of parmesan cheese. Just totally unappetising and way over-priced. I'll never set foot in that place again.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2026, 15:59
Appalling food
Absolutely disgraceful. My spaghetti bolgnaise turned out to be a punnet of tasteless slop, not a hint of parmesan cheese. Just totally unappetising and way over-priced. I'll never set foot in that place again.
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Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 08:40
Bad Service, Attitude
On 1 March 2026, my partner and I visited Del Forno Glenanda, where we are regular customers. We placed our order for two New York Strip Steaks at approximately 14:28. By 15:22, no food had been served, and no waiter had checked on us. After finally getting the attention of the owner, John, the meals were brought out immediately, but without steak knives and with poor presentation. John then informed us that the order had only been captured at 14:51, implying that we were being untruthful about when it had been placed. As customers, we have no influence over when a waiter enters an order into the POS system. His manner was dismissive and unprofessional. Despite paying, we chose not to eat the food. This is not the first time we have experienced poor service or incorrect orders at this branch, but the deterioration since the departure of the previous manager, Joe, has become increasingly noticeable. Based on this experience, we will no longer be returning to Del Forno, at this or any other branch.
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Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 08:40
Bad Service, Attitude
On 1 March 2026, my partner and I visited Del Forno Glenanda, where we are regular customers. We placed our order for two New York Strip Steaks at approximately 14:28. By 15:22, no food had been served, and no waiter had checked on us. After finally getting the attention of the owner, John, the meals were brought out immediately, but without steak knives and with poor presentation. John then informed us that the order had only been captured at 14:51, implying that we were being untruthful about when it had been placed. As customers, we have no influence over when a waiter enters an order into the POS system. His manner was dismissive and unprofessional. Despite paying, we chose not to eat the food. This is not the first time we have experienced poor service or incorrect orders at this branch, but the deterioration since the departure of the previous manager, Joe, has become increasingly noticeable. Based on this experience, we will no longer be returning to Del Forno, at this or any other branch.
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Anonymous
1 reviews | Active since Jan 2020
14 Feb 2026, 19:36
Middelburg Del Forno Valentines date night review
We went to Middelburg Del Forno for a planned valentines day date night. We are so sorry that we went. The service was horrible. The music is way too loud. It feels like you need to scream at eaxh other to have a conversation. Kitchen overloaded. Not enough waiters for all the tables that needed to be served. We were there a total of 3 hours for 3 courses. The food was mediocre. After waiting an hour for the starters we waited a further hour for the mains, and then the waiters switched up and they let us know that there wasn't any mushrooms for the Alfredo pasta. We waited a further half an hour. My Fiancé's butternut was mixed with potato and his steak had a lot of fat on it. I asked two different waiters for a pen and paper, to write a letter to management. No one brought me anything. So I wrote a note on my slip. Needles to say, I don't think it will find itself to management in any way. I will never go back there again. Total waste of time and a ruined mood for what was supposed to be a special date.
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Anonymous
1 reviews | Active since Jan 2020
14 Feb 2026, 19:36
Middelburg Del Forno Valentines date night review
We went to Middelburg Del Forno for a planned valentines day date night. We are so sorry that we went. The service was horrible. The music is way too loud. It feels like you need to scream at eaxh other to have a conversation. Kitchen overloaded. Not enough waiters for all the tables that needed to be served. We were there a total of 3 hours for 3 courses. The food was mediocre. After waiting an hour for the starters we waited a further hour for the mains, and then the waiters switched up and they let us know that there wasn't any mushrooms for the Alfredo pasta. We waited a further half an hour. My Fiancé's butternut was mixed with potato and his steak had a lot of fat on it. I asked two different waiters for a pen and paper, to write a letter to management. No one brought me anything. So I wrote a note on my slip. Needles to say, I don't think it will find itself to management in any way. I will never go back there again. Total waste of time and a ruined mood for what was supposed to be a special date.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 19:18
Delivery service shocking
Appalling. Food left Lemontree, for what should have been a 5 min drive, and because they load the driver with too many meals, we ended up waiting over an hour in total. The food goes soggy. Sorry, not sorry, but we were going to spend good money, and expect good food. It's sad, because they will probably dock the driver for my cancelled order. Do not recommend delivery service.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 19:18
Delivery service shocking
Appalling. Food left Lemontree, for what should have been a 5 min drive, and because they load the driver with too many meals, we ended up waiting over an hour in total. The food goes soggy. Sorry, not sorry, but we were going to spend good money, and expect good food. It's sad, because they will probably dock the driver for my cancelled order. Do not recommend delivery service.
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