Paul's gates
Unclaimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
Paul's gates
Unclaimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Andile D
1 reviews | Active since Jan 2020
2 Nov 2018, 13:49
Poor service and dishonesty.
Good day Am lost of words about the greedy and dishonesty displayed by this company. Came highly recommended from previous customer but won’t recommend them to anyone. Received a quote for installation of flat sheets on existing gate. 2 days after installation, gate wouldn’t close (this after having settled outstanding amount in full).Upon enquiry ,I was told that now wheels needs to be replaced and was quoted a further R8k for replacement thereof. When I asked why Clive did not mention all this in his quotation I was then referred to Graham. He then promised to get back to me the following day. I hen waited four more days as the guy was not calling about the gate. Graham was meant to call to discuss my concern around why this was not included in my original quote ... I’m still waiting... btw, Graham was meant to have made contact a week earlier and never did. Energizer was “serviced” and upon return same problem persisted which was originally the issue... turns out battery was the problem, which at time of initial quote was told would not be the problem.I was then quoted on replacement battery (additional charge on top of original quote in order to replace battery). When again I requested clarity they sent me from pillar to post pressuring me to pay extra R 655.00 for the battery. Complete rip off. From wanting to install simple flat sheets to now having to replace wheels which costs 80% of what the original quote was for installation of flat sheet. What frustrates me is that these guys have been in business for a while , which means they have been Ripping people of like this. I guess 40 years of experience couldn’t identify the knock on effect of what extra weight on a gate would do to a wheels supporting the gate or that in servicing an energizer you might have to consider all components instead of just some. Utterly disappointed by what was meant to be a pleasant experience. Do yourself a favor a look elsewhere... you WILL find better value for money.
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Andile D
1 reviews | Active since Jan 2020
2 Nov 2018, 13:49
Poor service and dishonesty.
Good day Am lost of words about the greedy and dishonesty displayed by this company. Came highly recommended from previous customer but won’t recommend them to anyone. Received a quote for installation of flat sheets on existing gate. 2 days after installation, gate wouldn’t close (this after having settled outstanding amount in full).Upon enquiry ,I was told that now wheels needs to be replaced and was quoted a further R8k for replacement thereof. When I asked why Clive did not mention all this in his quotation I was then referred to Graham. He then promised to get back to me the following day. I hen waited four more days as the guy was not calling about the gate. Graham was meant to call to discuss my concern around why this was not included in my original quote ... I’m still waiting... btw, Graham was meant to have made contact a week earlier and never did. Energizer was “serviced” and upon return same problem persisted which was originally the issue... turns out battery was the problem, which at time of initial quote was told would not be the problem.I was then quoted on replacement battery (additional charge on top of original quote in order to replace battery). When again I requested clarity they sent me from pillar to post pressuring me to pay extra R 655.00 for the battery. Complete rip off. From wanting to install simple flat sheets to now having to replace wheels which costs 80% of what the original quote was for installation of flat sheet. What frustrates me is that these guys have been in business for a while , which means they have been Ripping people of like this. I guess 40 years of experience couldn’t identify the knock on effect of what extra weight on a gate would do to a wheels supporting the gate or that in servicing an energizer you might have to consider all components instead of just some. Utterly disappointed by what was meant to be a pleasant experience. Do yourself a favor a look elsewhere... you WILL find better value for money.
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Quinton F
1 reviews | Active since Jan 2020
26 Jul 2017, 14:31
Great Company
<p>I mostly use Hello Peter to screen service providers and never felt compelled to provide a review myself. This has subsequently changed after dealing with Paul's Gates. I contacted 5 well-known companies to get quotes for a the supply and installation of a driveway and pedestrian gates. Not only was the quote from Paul's Gates more cost effective than anyone else but their service and attention to detail was of the charts. The installation and the actual products exceeded my expectations and they kept me informed and involved all the way through each process.</p> <p>I was impressed by how Graham and Lynn was on top of every detail each step of the way.</p> <p>I was even more impressed with Edward and Ceril who did the actual installation in record time. They were true ambassadors of the friendly and professional ethos of this excellent company.</p> <p>Thanks Paul’s Gates for awesome products and a great experience. I wish you all the best and will recommend you to anyone in need of the security products and services you provide</p>
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Quinton F
1 reviews | Active since Jan 2020
26 Jul 2017, 14:31
Great Company
<p>I mostly use Hello Peter to screen service providers and never felt compelled to provide a review myself. This has subsequently changed after dealing with Paul's Gates. I contacted 5 well-known companies to get quotes for a the supply and installation of a driveway and pedestrian gates. Not only was the quote from Paul's Gates more cost effective than anyone else but their service and attention to detail was of the charts. The installation and the actual products exceeded my expectations and they kept me informed and involved all the way through each process.</p> <p>I was impressed by how Graham and Lynn was on top of every detail each step of the way.</p> <p>I was even more impressed with Edward and Ceril who did the actual installation in record time. They were true ambassadors of the friendly and professional ethos of this excellent company.</p> <p>Thanks Paul’s Gates for awesome products and a great experience. I wish you all the best and will recommend you to anyone in need of the security products and services you provide</p>
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Jeanne P
1 reviews | Active since Jan 2020
4 Mar 2016, 13:53
No Service
<br> I called Paul's Gates a month ago to ask for someone to go out to measure and give me a quote on a new automated gate. I was told they would get back to me with an appointment day and time. I followed up once and TODAY - a month later - Lyn called me to set up the appointment.<br> <br> Do they seriously think people will wait around for them?<br> <br> Good luck to you if you do...
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Jeanne P
1 reviews | Active since Jan 2020
4 Mar 2016, 13:53
No Service
<br> I called Paul's Gates a month ago to ask for someone to go out to measure and give me a quote on a new automated gate. I was told they would get back to me with an appointment day and time. I followed up once and TODAY - a month later - Lyn called me to set up the appointment.<br> <br> Do they seriously think people will wait around for them?<br> <br> Good luck to you if you do...
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David C
1 reviews | Active since Jan 2020
18 Feb 2015, 16:43
Great Experience
I generally only use HP to complain about service providers, but there is also a time to compliment when you get excellent service and products from a company. I required a customised, large front sliding gate and the experience with Paul's Gates was excellent. The design process, communication during the fabrication stage, installation and follow-up was exemplary. The gate itself is well constructed, with many details that come from not cutting corners and from, obviously, many years of experience. I do not know if the price, relative to other providers, was competitive, but I do feel that I got great value for money.<br> <br> Well done Graham and Paul.
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David C
1 reviews | Active since Jan 2020
18 Feb 2015, 16:43
Great Experience
I generally only use HP to complain about service providers, but there is also a time to compliment when you get excellent service and products from a company. I required a customised, large front sliding gate and the experience with Paul's Gates was excellent. The design process, communication during the fabrication stage, installation and follow-up was exemplary. The gate itself is well constructed, with many details that come from not cutting corners and from, obviously, many years of experience. I do not know if the price, relative to other providers, was competitive, but I do feel that I got great value for money.<br> <br> Well done Graham and Paul.
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