Openserve

Based on recent customer reviews, Openserve faces severe and consistent dissatisfaction across nearly every service dimension. Customers report prolonged outages, failed installations, unreachable support, and a complete lack of communication. The wholesale model where customers must route issues through ISPs creates accountability gaps. While occasional positive technician experiences exist, the dominant narrative is one of frustration, broken promises, and abandonment by a provider perceived as unaccountable.

The most common complaint about Openserve, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. Customers describe Openserve as effectively unreachable. Tickets are closed without resolution, callbacks never happen, emails go ignored, and there is no direct contact channel. The ISP-as-middleman model leaves customers in a frustrating loop with no accountability or status updates.

Openserve has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 320 reviews in the last 12 months. Hellopeter has tracked Openserve across 1,680 total reviews. How is the TrustIndex calculated? →