Extremely Bad Customer Service and Support

Words fail me at how poor Netflix service is. Netflix must be the only global company who does not allow for debit order dates to be changed. Netflix changed my debit order date from the 25th to the 19th of each month and now I have to cancel my account and create a new account and pay again. UNACCEPTABLE!! I have been trying to cancel but it does not cancel and no one to assist. Extremely upset.