My Family Cinema

Based on recent customer reviews, My Family Cinema is facing severe customer dissatisfaction stemming from an apparent shutdown of the platform following successive rebrands to Vella and then Konex. Customers consistently mention losing prepaid subscription money, with no avenue to claim refunds or contact support. A recurring theme is frustration over the lack of warning before the closure, alongside longstanding complaints about payment processing issues and buggy streaming performance. While a small number of longer term users praised ease of use, the dominant sentiment reflects feelings of being defrauded.

Hellopeter has tracked My Family Cinema across 133 reviews. My Family Cinema hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used My Family Cinema? Write a review to help others decide.