Lu-May
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Lu-May
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Sept 2016
17 Apr 2026, 06:58
Poor online service from LU-MAY Online Shopping
Lu-may online shopping is very disappointing! Does not deliver in given time. Says 10-12 working days and after 2 weeks and asking for a delivery date, they only inform you then that they are " waiting for material that will take another 1 and 1/2 weeks!! Does not bother to communicate with unhappy customers Dragging feet to refund! Cancelled my order as it still has not been made! First ignored the requests via Whatsapp and e-mail, after more than a week still NO REFUND! I will definetaly not order online from them again!!!😡😡😡 Their Shop in PRETORIA, Jaqueline Dr is fantastic!! I would gladly by IN SHOP from the lovely owner there👌
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Anonymous
1 reviews | Active since Sept 2016
17 Apr 2026, 06:58
Poor online service from LU-MAY Online Shopping
Lu-may online shopping is very disappointing! Does not deliver in given time. Says 10-12 working days and after 2 weeks and asking for a delivery date, they only inform you then that they are " waiting for material that will take another 1 and 1/2 weeks!! Does not bother to communicate with unhappy customers Dragging feet to refund! Cancelled my order as it still has not been made! First ignored the requests via Whatsapp and e-mail, after more than a week still NO REFUND! I will definetaly not order online from them again!!!😡😡😡 Their Shop in PRETORIA, Jaqueline Dr is fantastic!! I would gladly by IN SHOP from the lovely owner there👌
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Liesl P
1 reviews | Active since May 2023
12 Nov 2025, 14:19
Does Lu-May even exist
Misleading, ************* and poor communicators. Last word I heard from them was “order received” and that was on 22 October 2025. I have emailed, whatsapp, no response. I will never recommend or buy from them again.
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Liesl P
1 reviews | Active since May 2023
12 Nov 2025, 14:19
Does Lu-May even exist
Misleading, ************* and poor communicators. Last word I heard from them was “order received” and that was on 22 October 2025. I have emailed, whatsapp, no response. I will never recommend or buy from them again.
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Anonymous
1 reviews | Active since Jul 2016
18 Sept 2025, 20:27
TERRIBLE CUSTOMER SERVICE WITH MISLEADING INFORMATION ON WEBSITE
Absolutely dissatisfied with my experience with @Lu-May Exclusive Wear. I purchased a bikini online under the impression that this is local brand and stock will be on hand. ONLY to find out after die payment was done... SURPRISE your order will take 8-12 working days!!! NOWHERE in the process of adding your item to the chart and check out point are you informed about the waiting period!! If you select the Door to Door delivery or Postnet to Postnet - NO WAITING PERIOD MENTIONED... But BELOW... Local pick up takes 5-8 working days? So OBVIOUSLY the door to door delivery had no waiting period and according to info is the beste option since I needed this bikini urgently for my vacation next week!! Only to get the surprise message AFTER PAYMENT was done... Your order will take 8-12 working days!!!!! With another message... Should your order be time sensitive you should contact them... Only to receive pathetic services now saying they did expedite my order it will now take up to 15 working days! This is a absolute JOKE!! No refund available... But only to be used as store credit! Absolutely disgusted with this service... We are encouraged to support locally but this is the service you get.... Top it all, clothing is bought from Shein... I could have gotten better service from them
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Anonymous
1 reviews | Active since Jul 2016
18 Sept 2025, 20:27
TERRIBLE CUSTOMER SERVICE WITH MISLEADING INFORMATION ON WEBSITE
Absolutely dissatisfied with my experience with @Lu-May Exclusive Wear. I purchased a bikini online under the impression that this is local brand and stock will be on hand. ONLY to find out after die payment was done... SURPRISE your order will take 8-12 working days!!! NOWHERE in the process of adding your item to the chart and check out point are you informed about the waiting period!! If you select the Door to Door delivery or Postnet to Postnet - NO WAITING PERIOD MENTIONED... But BELOW... Local pick up takes 5-8 working days? So OBVIOUSLY the door to door delivery had no waiting period and according to info is the beste option since I needed this bikini urgently for my vacation next week!! Only to get the surprise message AFTER PAYMENT was done... Your order will take 8-12 working days!!!!! With another message... Should your order be time sensitive you should contact them... Only to receive pathetic services now saying they did expedite my order it will now take up to 15 working days! This is a absolute JOKE!! No refund available... But only to be used as store credit! Absolutely disgusted with this service... We are encouraged to support locally but this is the service you get.... Top it all, clothing is bought from Shein... I could have gotten better service from them
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