Ithuba Lottery
1.4|797 reviews
iC
iain C
1 reviews | Active since Member
21 May 2026, 08:01
Can’t withdraw funds from Ithuba before deadline.
There appears to be a major bottleneck at Ithuba support . Call centre voicemail or just rings. Emails are unanswered. I have tried to withdraw my funds, many times, without success. My id and address have been verified and double checked bank details provided.
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Replies (1)Ithuba Lottery's replyOfficial
21 May 2026, 11:14We sincerely apologise for the frustration and inconvenience experienced while trying to contact our support team and process your withdrawal. We are currently experiencing a high volume of withdrawal requests, which has unfortunately resulted in delays.
We have since managed to contact you directly, and we can confirm that your withdrawal request has been processed successfully. We have also escalated your matter internally and asked the relevant team to prioritise the finalisation of the payment.
Please be assured that verified player funds remain secure, and our team is working as quickly as possible to assist all players during this period.
Phanda Pusha Play!
We have since managed to contact you directly, and we can confirm that your withdrawal request has been processed successfully. We have also escalated your matter internally and asked the relevant team to prioritise the finalisation of the payment.
Please be assured that verified player funds remain secure, and our team is working as quickly as possible to assist all players during this period.
Phanda Pusha Play!
Best regards,
Ithuba Lottery's reply21 May 2026, 11:14
Official
We sincerely apologise for the frustration and inconvenience experienced while trying to contact our support team and process your withdrawal. We are currently experiencing a high volume of withdrawal requests, which has unfortunately resulted in delays.
We have since managed to contact you directly, and we can confirm that your withdrawal request has been processed successfully. We have also escalated your matter internally and asked the relevant team to prioritise the finalisation of the payment.
Please be assured that verified player funds remain secure, and our team is working as quickly as possible to assist all players during this period.
Phanda Pusha Play!
We have since managed to contact you directly, and we can confirm that your withdrawal request has been processed successfully. We have also escalated your matter internally and asked the relevant team to prioritise the finalisation of the payment.
Please be assured that verified player funds remain secure, and our team is working as quickly as possible to assist all players during this period.
Phanda Pusha Play!
Best regards,