

Go Daddy
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Subject: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.
1 reviews | Active since Jan 2020
Subject: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.
1 reviews | Active since Jan 2020
: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.
1 reviews | Active since Jan 2020
: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.
1 reviews | Active since Jan 2020
Don't waste your time if you're trying to set up an e-Commerce store. Even with a eCommerce plan, you struggle to access the shop actions and oh, the kicker, no refund on a monthly subscription post 48 hours - like that's enough time to solve what seems to be a technical error on their side. Also you have to rebuild your website if you change from a premium store builder plan to the builder plan with e-commerce (which you don't even get as an option when you search package options). You have to contact the service team for them to add it to your cart. What a mess!
1 reviews | Active since Jan 2020
Don't waste your time if you're trying to set up an e-Commerce store. Even with a eCommerce plan, you struggle to access the shop actions and oh, the kicker, no refund on a monthly subscription post 48 hours - like that's enough time to solve what seems to be a technical error on their side. Also you have to rebuild your website if you change from a premium store builder plan to the builder plan with e-commerce (which you don't even get as an option when you search package options). You have to contact the service team for them to add it to your cart. What a mess!
1 reviews | Active since Jan 2020
Useless Takes your money Bad service No response Follow the que and a dont care attitude
1 reviews | Active since Jan 2020
Useless Takes your money Bad service No response Follow the que and a dont care attitude
Hellopeter has tracked Go Daddy across 7 reviews. Go Daddy hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Go Daddy? Write a review to help others decide.