JS
Jana S
Active since Oct 2025
2
Reviews
0
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Reviews
2 reviews2 months ago
Where is Your Customer Service?!
Subject: GoDaddy: A Long-Term Customer's Plea - Where is Your Customer Service?! Jana Swart here, a GoDaddy client since 2015. My customer number is : 566446794 I am writing this review out of sheer desperation and extreme disappointment with your customer service. It is, frankly, appalling. For a company that hosts millions of websites, your support channels are non-existent. I've repeatedly tried to use your online chat, only to find it consistently "greyed out" and unusable. You offer no direct customer help email, forcing us into limited options. When I resorted to calling, I was met with excruciatingly long wait times that not only wasted my time but also used up my mobile call minutes, all without ever connecting to a human being. This isn't just bad service; it's a complete failure to support your clients. What has happened to GoDaddy? As a customer for nearly a decade, I am shocked by this decline. Your current lack of accessible and responsive customer support is unacceptable. You risk losing loyal clients if this continues. Beyond that, the damage to your brand reputation on sites like Hello Peter will be significant. I demand urgent action to rectify these customer service failures. Show your clients that you still care about their business and your own name.
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8 months ago
Excellent Service & Super Fast Delivery
*Excellent Service & Super Fast Delivery from Alida at Rental Plus!** I am incredibly impressed with the service I received from Alida at Rental Plus regarding the replacement of my TV. From start to finish, the process was smooth and hassle-free. What truly stood out was the *incredibly fast delivery* of the new unit. It minimized any inconvenience and allowed my family to continue enjoying our entertainment without significant interruption. Alida and Rental Plus's efficiency and promptness made a real difference. Their dedication to customer satisfaction is truly evident. Thank you for your outstanding support! **The Swart Family** Durban, KZN
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